934 Reviews of McDonald Volkswagen - Service Center
I called in the same day because a low oil light came on and they took me right in and got the service done for me. Customer service by Crhis was awesome. and they took me right in and got the service done for me. Customer service by Crhis was awesome. More
Great experience. The communication, work done on the vehicle and staff was all amazing. They did a great job explaining what needed to be done and not pushing for extra. I would definitely recommend the vehicle and staff was all amazing. They did a great job explaining what needed to be done and not pushing for extra. I would definitely recommend them and return for any future issues. More
Christopher Murillo made the experience extremely outstanding. Everything was easy and friendly and customer focused. The communication was excellent. outstanding. Everything was easy and friendly and customer focused. The communication was excellent. More
Even though we needed to reschedule due to staff shortages they worked with my schedule and got me in and out in a timely fashion. The service team is super friendly and go out of their way to make shortages they worked with my schedule and got me in and out in a timely fashion. The service team is super friendly and go out of their way to make sure everything is done correctly. One of the best places to have your VW serviced! A+ More
Great overall service. Really clean and nice waiting area with coffee bar and television. Didn’t need my car back quickly, but also didn’t expect it to take all day. Next time will just let them know I need with coffee bar and television. Didn’t need my car back quickly, but also didn’t expect it to take all day. Next time will just let them know I need my car in 4 hours or so. More
I had a fantastic experience with McDonald VW of Littleton. I only needed to get a spare key but the service I received was excellent. If I lived in Colorado they would be my first choice for any se Littleton. I only needed to get a spare key but the service I received was excellent. If I lived in Colorado they would be my first choice for any service. Phoenix helped me out and he was knowledgeable and caring. They did a complimentary vehicle inspection and sent me a video of it. My dealer would have charged for this with no video. The video showed things that were good and pointed out some things to keep an eye on as they would need attention soon. My appointment was for a Tuesday morning but when I had trouble starting car, I decided to take it in the night before so it would be there for the following morning. They actually got it in and checked out that night and I was able to go pick it up. There was never any pressure to do extra services (they were offered) and the cost for the key with programming was the same as it would have been for an aftermarket key. All in all my service exceeded my expectations. More
We really appreciate the excellent service, really like the tech videos that actually show you the problem with your vehicle, and also love the communication and transportation services. We will go back wi the tech videos that actually show you the problem with your vehicle, and also love the communication and transportation services. We will go back with our VW's. More