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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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February 13, 2022

great experience, fast service, very professional, everything was easy and friendly, just wish they had espresso machine in the waiting room More

by Lubos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey & Doug
Feb 14, 2022 -

McDonald Volkswagen responded

Thank you for the great review! We appreciate your feedback and are happy to hear that you are confident in the McDonald Volkswagen team to get the job done. Drive safely, and we hope to see you again down the road!

February 07, 2022

I called in the same day because a low oil light came on and they took me right in and got the service done for me. Customer service by Crhis was awesome. More

by Jorgesoto_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 07, 2022 -

McDonald Volkswagen responded

Thank you for the review! We are glad that our team took care of your vehicle in a timely way. If there's anything else we can do for you here at McDonald Volkswagen let us know.

February 06, 2022

Great experience. The communication, work done on the vehicle and staff was all amazing. They did a great job explaining what needed to be done and not pushing for extra. I would definitely recommend the More

by Brigette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Acree
Feb 07, 2022 -

McDonald Volkswagen responded

Thank you so much for the review, Brigette. We are glad that our team was communicative, informative, and hard at work. It makes us happy to have your business, and we'll see you again down the line.

February 04, 2022

Christopher Murillo made the experience extremely outstanding. Everything was easy and friendly and customer focused. The communication was excellent. More

by mattrevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Murillo
Feb 04, 2022 -

McDonald Volkswagen responded

Thank you for taking the time to share your appreciation for Christopher and the McDonald Volkswagen team! We are happy to see that our outstanding service could earn your five-star review. Have a great day!

February 04, 2022

Even though we needed to reschedule due to staff shortages they worked with my schedule and got me in and out in a timely fashion. The service team is super friendly and go out of their way to make More

by HappyMNmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher service advisor
Feb 07, 2022 -

McDonald Volkswagen responded

It was our pleasure to assist you! Thank you for choosing McDonald Volkswagen and for stopping by to leave a review. We hope to see you again down the road!

February 02, 2022

Great overall service. Really clean and nice waiting area with coffee bar and television. Didn’t need my car back quickly, but also didn’t expect it to take all day. Next time will just let them know I need More

by angeldevin81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Feb 02, 2022 -

McDonald Volkswagen responded

All of us at McDonald Volkswagen are grateful for your feedback and will be sure to keep it in mind as we continue to provide an attentive service for our customers. Thank you for being such a great customer and we look forward to seeing you again next time!

January 27, 2022

I had a fantastic experience with McDonald VW of Littleton. I only needed to get a spare key but the service I received was excellent. If I lived in Colorado they would be my first choice for any se More

by Amandala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phoenix
Jan 27, 2022 -

McDonald Volkswagen responded

What a fantastic review, Amandala! We are glad that you enjoyed the video of your vehicle as well as our dedication to customer service. Our goal is to ensure that all drivers are safe on the road, so it was our pleasure to accommodate you while you were in Colorado. We will share your appreciation with Phoenix for helping us earn your five-star review. Thanks for trusting McDonald Volkswagen!

January 22, 2022

Quick efficient and friendly, a ride to and from without any issues, always able to reaolve the iasue or find a solution in time. More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 24, 2022 -

McDonald Volkswagen responded

We are happy to hear from you, Patrick! Thank you for choosing McDonald Volkswagen and for sharing your positive experience with our team. Happy driving!

January 14, 2022

Great job, Tim was pleasant, knowledgeable and easy to work with.. the overall experience was great. More

by Rbeatty23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service
Jan 14, 2022 -

McDonald Volkswagen responded

We will certainly pass along your kind feedback to Tim. Thank you for taking a moment to give him such a great shoutout and we're happy you were able to go home a happy customer. Take care! - McDonald Volkswagen

January 11, 2022

We really appreciate the excellent service, really like the tech videos that actually show you the problem with your vehicle, and also love the communication and transportation services. We will go back wi More

by Jross851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McGrew , John Malcolm, Bernard Brake
Jan 11, 2022 -

McDonald Volkswagen responded

Thank you for letting us know that we're doing a great job! We're happy to hear you always get the most out of your service visits with us. We look forward to seeing you at McDonald Volkswagen again next time!

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