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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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November 08, 2022

Madison was friendly, knowledgeable, and efficient. She provided excellent customer service, which earns my loyalty to Volkswagen. More

by Christopher Benson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Nov 08, 2022 -

McDonald Volkswagen responded

Christopher, we're overjoyed Madison offered courteous and attentive professionalism that's earned McDonald Volkswagen your confidence. Thanks for all your support — we look forward to working with you again!

November 08, 2022

Good communication, things were well explained. Crew was friendly and knowledgeable. I would definitely recommend More

by wren.jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Tovrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Minor
Nov 08, 2022 -

McDonald Volkswagen responded

Thank you for leaving McDonald Volkswagen a five-star review! We appreciate your confidence in our team. See you next time!

November 06, 2022

Daniel assisted me, fast, efficient and set clear expectations with time and what was to be done. More

by Catlin78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in service department
Nov 06, 2022 -

McDonald Volkswagen responded

Caitlin, thank you for the great review! We are so glad to hear that Daniel and the McDonald Volkswagen team delivered such a successful experience. Drive safely, and we hope to see you back again down the road!

November 06, 2022

Christopher is truly an asset to your service side of car biz. He is much appreciated. I left Groove Toyota because of poor service and hope to enjoy years of great service at Macdonalds VW 👍👏👏 More

by MrPenrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher in service is awesome , Dalton Rhinehart
Nov 06, 2022 -

McDonald Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Christopher and the McDonald Volkswagen team. Drive safely, and we hope to see you back again down the road!

November 02, 2022

McDonald VW did a great job servicing my vehicle while dealing with a very challenging wholesale remodel of their existing dealership. Although their amenities were limited during my wait for vehicle serv More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 02, 2022 -

McDonald Volkswagen responded

Eric, thank you for the great review! We are so glad to hear that you had a successful service experience working with the McDonald Volkswagen team. Drive safely, and we hope to see you back again down the road!

November 02, 2022

Easy in and out for this service. Everything was ready before I got there. Awesome! More

by aj072900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Curry
Nov 02, 2022 -

McDonald Volkswagen responded

Thank you for reviewing McDonald Volkswagen! It was so kind of you to share your experience. Take care!

October 26, 2022

Just a simple visit to program a new key but as a new pre-owned VW owner my advisor reviewed additional service options and recommendations for me based on the vehicle history. More

by markrgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

McDonald Volkswagen responded

It was our pleasure to assist you! Thank you for choosing McDonald Volkswagen and for sharing your support. See you next time!

October 21, 2022

Quick and easy. I really liked the on-line video from the mechanic and the on- line payment option. More

by gregsonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
Oct 21, 2022 -

McDonald Volkswagen responded

We're happy to hear you had such a great experience with us! Thanks for the shoutout. We look forward to seeing you at McDonald Volkswagen again next time!

October 16, 2022

Stephen was very thorough during this process working with the extended warranty group. Thumbs up! More

by kemjvail
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stephen Guillet
Oct 17, 2022 -

McDonald Volkswagen responded

Thank you for the great review! We are so glad to hear that Stephen delivered such a successful service experience. Drive safely, and we hope to see you back again at McDonald Volkswagen!

October 16, 2022

Our service writer Gerimiewas very thorough in explaining services needed and kept us updated throughout the service. More

by Rich Petrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerimie Meier
Oct 17, 2022 -

McDonald Volkswagen responded

Rich, thank you for the great review! We are so glad to hear that you had a successful service experience working with the McDonald Volkswagen team. Drive safely, and we hope to see you back!

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