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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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February 01, 2023

Amazing. very honest, nice, and respectful! helped me get my boyfriends got fixed fast and well ! More

by MadCrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison Curry
Feb 01, 2023 -

McDonald Volkswagen responded

Thank you for reviewing McDonald Volkswagen! It was so kind of you to share your experience Until next time!

January 27, 2023

Joseph provided great service and help to me. He was very patient with me on the phone. I just moved here from Texas so finding a new Volkswagon service and dealership can be tricky. The facil More

by gfox4323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph and Nikolas
Jan 27, 2023 -

McDonald Volkswagen responded

Thank you for the review! We are so glad to hear that Joseph delivered such a successful service experience. Drive safely, and we hope to see you back again at McDonald Volkswagen. Safe travels!

January 23, 2023

I found this service center to be very knowledgeable, very courteous, and their pricing to be fair, More

by clsaunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geremie
Jan 24, 2023 -

McDonald Volkswagen responded

Thank you for the review! We appreciate your business and hope to see you back again at McDonald Volkswagen!

January 20, 2023

Gerimie was very detailed, polite and articulate in his communications with us. He didn’t over or under promise anything. I felt very comfortable working with Gerimie. Seeing videos from the mechanic was i More

by DCoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerimie Meier
Jan 20, 2023 -

McDonald Volkswagen responded

Thank you for leaving Gerimie and the McDonald Volkswagen team a five-star review! We love hearing from our customers and hope to assist you again next time.

Jan 20, 2023 -

DCoop responded

We’ll always come back to McDonald VW!

January 20, 2023

Friendly and fast scheduled service. Service performed was well explained. Coffee offered was also good. More

by Waldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Guillet
Jan 23, 2023 -

McDonald Volkswagen responded

We're delighted we could offer thorough service and communication in a timely manner, as well as tasty coffee. Thank you for choosing McDonald Volkswagen, Waldi! Until next time!

January 19, 2023

Super quick and easy process! Got it done in 4 hours with a full house! More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thompson
Jan 20, 2023 -

McDonald Volkswagen responded

Our team appreciates your 5-star review, Brandon! Thank you so much for supporting McDonald Volkswagen and we will see you next time!

January 16, 2023

Professional staff, regular updates, quality work. Stephen is great. I live close, but would still bring my Rabbit here even if I didn’t. More

by f2641a64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen (Service Rep)
Jan 16, 2023 -

McDonald Volkswagen responded

This feedback means the world to us! Thank you for choosing McDonald Volkswagen and for stopping by to share your experience. Drive safely until we see you again!

January 09, 2023

Very efficiently run service dept. Friendly advisors to give you time updates, offer you water. I like the video texted to me from the mechanic, it also includes a rundown of all the t More

by dt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 09, 2023 -

McDonald Volkswagen responded

It's great you got enjoyment out of our service video! Thanks so much for choosing McDonald Volkswagen to assist with your automotive needs and we look forward to seeing you as the miles add up. Take care!

December 30, 2022

Unfortunately I didn’t get what I came in for done but once again I had Great customer service from service advisor Joseph! More

by queengaudy01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Lopez
Dec 30, 2022 -

McDonald Volkswagen responded

Thank you for the review! While we are sorry to hear that you did not find what you were looking for at our dealership, we are glad that you had a successful experience working with Joseph. If there is anything more we can do to assist you, please feel free to reach out. Best, Doug Brown - Service Manager - 303-734-2780

December 30, 2022

Service and customer care was excellent. I am satisfied with the service. my car issue has been identified and addressed the issue for recall and oil leakage More

by Nelsio
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephen and Nikolas
Dec 30, 2022 -

McDonald Volkswagen responded

Thanks for taking the time to recommend McDonald Volkswagen. We're delighted you can always count on us. Have a good day!

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