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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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April 03, 2023

Great service! the Video of the vehicle inspection was very informative. They got me back on the roads in good shape and made it back the Los Angeles without any p More

by Arthur.Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny (or was it Donny?)
Apr 03, 2023 -

McDonald Volkswagen responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the McDonald Volkswagen team. Drive safely, and we hope to see you back again down the road!

March 31, 2023

Gerimie and the service team were great. Their communication was excellent and very friendly, and the job was completed in a timely manner. More

by rpetey2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Brake, Chaney Moore
Mar 31, 2023 -

McDonald Volkswagen responded

We love to hear you had a quick and easy experience with Germie at McDonald Volkswagen! Thank you for sharing this lovely review.

March 31, 2023

Service was fast and friendly. Time estimate originally given was up to 3 hours but it was done in half of that. Seriously I didn’t get to finish the movie I was watching. They sen More

by Scoooooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam McIntosh (parts), Stephen Guillet (service)
Mar 31, 2023 -

McDonald Volkswagen responded

We appreciate your business and your review! It is validating to our team to know we are providing this level of service and care to you! We look forward to assisting you next and wish you safe travels down the road. Thank you for your business, from your friends at McDonald Volkswagen.

March 30, 2023

Maddie and Steven were absolutely great Thanks guys! Annie the service Manager was very helpful and handled everything perfectly More

by 5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ward
Mar 30, 2023 -

McDonald Volkswagen responded

We appreciate the great review! We are proud of our team, and it means a lot to hear that you enjoyed your experience working with Maddie, Steven, and Annie. Safe travels, and we hope to see you back again at McDonald Volkswagen!

March 29, 2023

Great listening to our concerns and directing repairs to them. We loved the strong communication and follow through! Excellent service from start to finish! More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

McDonald Volkswagen responded

Thanks for stopping by to leave us five stars, Dwayne! It was a pleasure to provide excellent service and address all of your concerns. Communication is one of our top priorities here at McDonald Volkswagen. Come see us again soon and drive safely!

March 23, 2023

I am really satisfied with your service. The mechanic sent me a video and explained all the jobs have done and current conditions of the car. Thank you. More

by harris.kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Mar 23, 2023 -

McDonald Volkswagen responded

Harris, your five-star review made our day! Thank you for stopping in at McDonald Volkswagen for service and we'll see you next time.

March 17, 2023

Danny and Jeremy are outstanding employees and just plain nice people. A credit to MacDonald! More

by carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Jeremy
Mar 17, 2023 -

McDonald Volkswagen responded

We are proud to have Danny and Jeremy on our team! Thanks for working with us here at McDonald Volkswagen, Carrie.

March 13, 2023

My service consultant. Gerimie, was very friendly and kept me informed of my vehicle's status during my visit. he also checked on me to see if I needed anything. The dealer More

by tamirchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerimie
Mar 14, 2023 -

McDonald Volkswagen responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Gerimie and the McDonald Volkswagen team. Drive safely, and we hope to see you back again down the road!

March 08, 2023

The employees in the service department at McDonald's Volkswagen are head above any previous service departments that I have ever had to bring a vehicle to. More

by M4ize
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Brake
Mar 09, 2023 -

McDonald Volkswagen responded

Our team is always happy to help you out! Thank you so much for supporting McDonald Volkswagen and please let us know if you need anything at all down the line. Our team is always here to help you out!

March 06, 2023

Joseph and the team were fantastic in getting me in and out of my service appointment with no hiccups. Extremely knowledgeable and explained everything they did well. More

by ajoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Mar 06, 2023 -

McDonald Volkswagen responded

Thank you for the review! We appreciate the kind feedback about Joseph and hope to see you again at McDonald Volkswagen. Safe travels!

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