Back

McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

Sort by
May 26, 2023

Videos from the mechanic were great. Chris in the service dept was outstanding. Thanks a bunch. More

by faobri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 26, 2023 -

McDonald Volkswagen responded

Chris and the rest of the McDonald Volkswagen team are delighted to see your glowing review! Thank you for your support and we will see you next time!

May 24, 2023

Doug Brown and his team were wonderful. I took my car in for its 1-year service. The service was done professionally, and even included a video from the technician. Parts were ordered fo More

by kfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Brown
May 24, 2023 -

McDonald Volkswagen responded

We're so glad to hear that you had a great experience with our team at McDonald Volkswagen! Thank you for taking the time to share your positive feedback about Doug and our service. We appreciate your trust in us and look forward to keeping your vehicle running smoothly ahead.

May 24, 2023

Doug Brown and his team were wonderful. I took my car in for its 1-year service. The service was done professionally, and even included a video from the technician. Parts were ordered fo More

by kfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Brown
May 24, 2023 -

McDonald Volkswagen responded

It's fantastic to hear about your great experience with Doug and our team here at McDonald Volkswagen. We're thrilled that your 1-year service was done professionally and included a video from the technician. It's wonderful to know that Doug was communicative during your visit, ensuring you were always up to speed on the progress of the service. Thank you for choosing our dealership for your service needs - we hope to see you back in the future!

May 22, 2023

In for an oil & filter change. Everything was checked, received the video, Doug was thorough in explaining and answering questions. Great service. More

by GTI Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Brown, Service Manager
May 22, 2023 -

McDonald Volkswagen responded

We're thrilled to hear your positive feedback about your recent visit for an oil & filter change at McDonald Volkswagen! We pride ourselves in providing thorough care and explanation of services with each visit. Thank you for taking the time to share your experience and we hope to see you again soon for your future automotive needs!

May 21, 2023

This is a great place to deal with, They keep the car running good. Very friendly. More

by halecolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug - service writer
May 23, 2023 -

McDonald Volkswagen responded

Thank you for choosing McDonald Volkswagen for all your vehicle service needs! We appreciate your five stars and support. Enjoy the rest of your day!

May 17, 2023

The entire service staff was welcoming, polite and professional. Stephen was friendly and informative. I appreciate the service video and follow-up discussion when I picked up my car. Thank you! More

by wbicket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Guillet
May 17, 2023 -

McDonald Volkswagen responded

We're thrilled to hear that you had a pleasant experience at McDonald Volkswagen! Our team is pleased to receive your positive feedback regarding Stephen's friendliness and our staff's welcoming manner. Thank you for your support, and we hope you have a great day!

May 15, 2023

Very efficient service experience especially the videos of the work recommendations as well as the explanations from the service representative More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel /Service
May 15, 2023 -

McDonald Volkswagen responded

Greg, thank you for the review! We are so glad to hear that you had such a successful service experience working with the McDonald Volkswagen team. Drive safely, and we hope to see you back!

May 15, 2023

Daniel was friendly and professional, he also assisted with a arranging a ride home with lyft. More

by tpbond01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 16, 2023 -

McDonald Volkswagen responded

Thank you for reviewing Daniel and McDonald Volkswagen! Come by anytime you need!

May 14, 2023

Doug was a joy to work with! Informative, quick to respond, and got it done right! More

by jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in service
May 15, 2023 -

McDonald Volkswagen responded

Jennifer, thank you for the review! We appreciate the kind feedback about Doug and hope to see you again at McDonald Volkswagen. Safe travels!

May 12, 2023

N/A That is all for now. Good luck with your rehab. Fifteen can be too many words More

by caros795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these departments
May 12, 2023 -

McDonald Volkswagen responded

Thank you for taking the time to leave McDonald Volkswagen a five-star review. We always appreciate it when our customers take the time to share with us.

...
21
...