McDonald Volkswagen - Service Center

Doug and company are terrific and I have never had a more pleasant experience when it comes to a dealership than provided here. pleasant experience when it comes to a dealership than provided here. More

Chris took great care of me and my car. Kept me informed during the whole process. Kept me informed during the whole process. More

Danny was great at keeping me informed and getting all the service and recalls done in a timely fashion! Even with construction I was comfortable and offered drinks, etc. only VW dealership I go to! the service and recalls done in a timely fashion! Even with construction I was comfortable and offered drinks, etc. only VW dealership I go to! More

Felt like I received better service at this location than other nearby VW locations so I’ll likely continue bringing my car here! Doug was friendly, informative, and kept me updated with videos of my vehicle other nearby VW locations so I’ll likely continue bringing my car here! Doug was friendly, informative, and kept me updated with videos of my vehicle. After my routine maintenance, he made a few recommendations but didn’t pressure me to add anything extra. They serviced my car quickly and I was able to pick it up earlier than I expected. Thanks for the great service! More

I enjoyed working with Douglas Brown. He was helpful, friendly, and provided prompt service. I'd enjoy working with him again. He was helpful, friendly, and provided prompt service. I'd enjoy working with him again. More

No Having to fill this out and write you a story is really bothersome! The person I worked with was polite and the service was good. Now leave me alone really bothersome! The person I worked with was polite and the service was good. Now leave me alone More

Chris did an exceptional job getting everything taken care of and even a couple of items that I wasn't aware of. It's one of the best experiences that I've ever had taking my car in for service. care of and even a couple of items that I wasn't aware of. It's one of the best experiences that I've ever had taking my car in for service. More

Service tech quickly found the problem and fixed it. I was concerned it might be too intermittent to find but it was easy. Car runs much better. Scheduling and timing were good. Service rep was excellen I was concerned it might be too intermittent to find but it was easy. Car runs much better. Scheduling and timing were good. Service rep was excellent. More

I've brought my car for service to McDonald Volkswagen for 4 years, and overall can say that they are as good as any shop I've ever utilized in my over 45 years of driving. Steven, Danny and the entire se for 4 years, and overall can say that they are as good as any shop I've ever utilized in my over 45 years of driving. Steven, Danny and the entire service team are unfailingly professional, polite, and always go out of their way to be accommodating, and the quality of the work has been solid. It's great to find a shop that can be trusted to "do the right thing", which is not that easy to find. More

It was a overall good experience and the lyft credit to get back home while I waited was a plus. get back home while I waited was a plus. More