McDonald Volkswagen - Service Center

Efficient service. Clearly communicated the services to be provided. No surpises, and completed in reasonable amount of time. Clearly communicated the services to be provided. No surpises, and completed in reasonable amount of time. More

Chris did a good job of handling a difficult situation with my car. It took about a month to get me into a loaner but once I got one he kept me in one for the next 7 months. with my car. It took about a month to get me into a loaner but once I got one he kept me in one for the next 7 months. More

Quick turnaround time. Appointment times were available and not weeks out for general maintenance. Thanks Appointment times were available and not weeks out for general maintenance. Thanks More

From the scheduling to the appointed time, the service was very good if not exceptional. was very good if not exceptional. More

My experience at McDonald Volkswagen Service was by far the best experience I have ever had at any dealership or service station. the best experience I have ever had at any dealership or service station. More

Very positive visit over at VW McDonalds dealership. Great friendly professional service with our service advisor Stephen Guillet. Great friendly professional service with our service advisor Stephen Guillet. More

I was very pleased with the efficiency and the communication with Doug on my appointment. I do prefer the previous arrangement with Uber for transportation to and from appointments. Sometimes tr communication with Doug on my appointment. I do prefer the previous arrangement with Uber for transportation to and from appointments. Sometimes trying to coordinate with the dealer and the family on transportation can be a little difficult. I was so happy they were able to start right away on my car and didn't have to keep it overnight. More

Great customer service and I really appreciated all the updates and all the honesty. There was a lot of attention to detail and my loaner car was brand new. updates and all the honesty. There was a lot of attention to detail and my loaner car was brand new. More

Very help and explained everything to me. My car was finished on time and as promised. Thanks My car was finished on time and as promised. Thanks More

Stephen was very efficient when he checked in my car for preventive maintenance. He was knowledgeable about the servicing of my car and answered all my questions. preventive maintenance. He was knowledgeable about the servicing of my car and answered all my questions. More