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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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June 29, 2023

I’ve gone there for years . Always great service and friendly helpful people . I trust them to care for my car More

by Suebland1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel in service
Jun 29, 2023 -

McDonald Volkswagen responded

Thank you for being a loyal customer. We're so glad to hear that you always receive great service and feel well taken care of at McDonald Volkswagen. Your trust means the world to us. Have a fantastic day!

Jun 29, 2023 -

Suebland1 responded

Went in on Tuesday for check engine light on. It was fixed . Now it’s Thursday and the lights on again so guess it wasn’t fixed after all . Taking it back tomorrow

June 28, 2023

I was able to get in for a service appointment quickly and the customer service was great! More

by Kburavlov
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher, service dept
Jun 28, 2023 -

McDonald Volkswagen responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at McDonald Volkswagen!

June 28, 2023

Great, friendly and warm service. will definitely recommend this dealership to all my friends and coworkers More

by judithbntn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen
Jun 29, 2023 -

McDonald Volkswagen responded

It's our pleasure to offer a warm welcome! Thanks for recommending McDonald Volkswagen, Judith!

June 26, 2023

Doug was super helpful as always. The video was really helpful. The service is always very well handled. We appreciate and respect the professional service and quality of repairs and More

by James VW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Brown
Jun 27, 2023 -

McDonald Volkswagen responded

James, thank you for your kind words! We're glad to hear that Doug provided excellent service. We appreciate your support and look forward to serving you again at McDonald Volkswagen. Have a great day!

June 25, 2023

Courteous, communicative and easy to work with and appreciated how thorough he was. Thank you! More

by ms
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris -Service Dept
Jun 26, 2023 -

McDonald Volkswagen responded

Thank you for reviewing McDonald Volkswagen! Have a stellar day!

June 25, 2023

Doug was great. He made sure my services were done on time. I also appreciate the video the service tech sent to review everything he was working on. More

by dfroid1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Dept - Doug
Jun 26, 2023 -

McDonald Volkswagen responded

Thanks for the awesome review! We're so glad Doug took care of your service needs and that you appreciated the video update. Let us know if there's anything else we can do for you. Have a great day! - The McDonald Volkswagen Team

June 24, 2023

Service was prompt and efficient and they were ready when I arrived at my appointment time. Greatly appreciated since I was waiting for the vehicle. More

by kwashuta
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Metler
Jun 26, 2023 -

McDonald Volkswagen responded

We're so glad to hear that your service experience here at McDonald Volkswagen was prompt and efficient! Thank you for choosing us and we hope to see you again in the future. Drive safely!

June 23, 2023

They got me in and out quickly, gave me a video of what they were doing to the car and were very professional. Even washed the car when they were finished working on it. I also love the fact that you don’t More

by Copperpoppy1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Metler & the mechanic that did the work!
Jun 23, 2023 -

McDonald Volkswagen responded

It's our pleasure to offer prompt and attentive service! Thank you for sharing this praise. We're grateful to have you as a McDonald Volkswagen customer!

June 22, 2023

Scheduling my 10k appointment was easy. They did a great job keeping me informed during the visit and answered all my questions. More

by inavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Jun 22, 2023 -

McDonald Volkswagen responded

Thank you for your great review of your recent service experience. Have a great day! - The McDonald Volkswagen Team

June 19, 2023

I received many calls about the update status of my vehicle. They finished the service in a timely manner. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Jun 20, 2023 -

McDonald Volkswagen responded

Thanks for the great review, Amy! We're glad to hear that our team kept you informed and provided timely service. Drive safely, and we hope to see you back at McDonald Volkswagen in the future!

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