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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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July 13, 2023

Excellent experience with Chris. Very attentive and friendly. Shared my service options and made relevant suggestions. Thank you! More

by mrqz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jul 13, 2023 -

McDonald Volkswagen responded

We're thrilled to hear you had an excellent experience with us at McDonald Volkswagen! Thanks for sharing your feedback and see you next time!

July 12, 2023

Doug was very kind and helpful. While i did have to wait a while i was grateful for his kindness because he kept me updated the whole time. Thanks Doug! More

by stephnicolewaltermire26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug (service manager)
Jul 13, 2023 -

McDonald Volkswagen responded

We're glad to hear that Doug provided you with kind and helpful service, even though there was a bit of a wait. Thank you for choosing McDonald Volkswagen!

July 12, 2023

The staff was very friendly and professional. My car was serviced and ready as promised. More

by Father of four
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in service depat
Jul 13, 2023 -

McDonald Volkswagen responded

We're glad you enjoyed working with our team! We appreciate your business and hope to see you again for another efficient vehicle service at McDonald Volkswagen!

July 10, 2023

People work with you and explain what is required for service. Pleased with service. Friendly. More

by carman_gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Metler
Jul 11, 2023 -

McDonald Volkswagen responded

Thank you for this excellent review of McDonald Volkswagen!

July 07, 2023

We have been helped by Christopher and Daniel (they are not listed below). We have received a great attention and explanation about the situation. At next day, we received a video from the technician expla More

by ignatiuscarrion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher O'hearn, Daniel Metler
Jul 10, 2023 -

McDonald Volkswagen responded

Thank you for the great review, Ignatius! We're glad that Christopher and Daniel provided you with excellent service and kept you informed throughout the process. We appreciate your business and hope to see you again at McDonald Volkswagen in the future!

July 04, 2023

Chris O'Hearn was exceptional. He was very accommodating, pleasant, and helpful. Chris demonstrated professionalism and communicated kindly and respectfully. More

by Ann Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris OHearn
Jul 05, 2023 -

McDonald Volkswagen responded

Hi Ann, thank you for the kind words about Chris! We're glad to hear that he provided exceptional service and made your experience at McDonald Volkswagen go smoothly. We appreciate your feedback and hope to see you again in the future!

July 03, 2023

Our service advisor Doug brown was an amazing service representative, he kept us up to date with our vehicle and made the process easy . More

by Wesleybrown
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug brown
Jul 03, 2023 -

McDonald Volkswagen responded

Wesley, thank you for the great review! We're so glad to hear that Doug provided excellent service and made your experience easy. We appreciate your business and hope to see you again at McDonald Volkswagen in the future!

July 02, 2023

My experience with Chris in the service department was excellent! He was always prompt to respond to questions. He would also explain things to me and made sure I understood what was going on with my car. More

by dkm213r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Volkswagen service department
Jul 03, 2023 -

McDonald Volkswagen responded

Thank you for the great review! We're glad to hear that Chris provided excellent service and kept you informed about your car. Drive safely, and we hope to see you back again at McDonald Volkswagen!

July 02, 2023

Their service department is one of my favorites. They go above and beyond for their customers, including a 3 min video of your service and a car wash. Doug was also really good at communicating, h More

by WILLIAMSMANDY80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas M Brown
Jul 03, 2023 -

McDonald Volkswagen responded

Thank you for the positive feedback! We're glad to hear that Doug and our service department exceeded your expectations and provided excellent customer service. We appreciate your support and hope to see you again at McDonald Volkswagen!

June 30, 2023

Chris O'Hearn provided a great service experience. Work on my vehicle was done promptly. More

by GS69
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris O'Hearn
Jul 03, 2023 -

McDonald Volkswagen responded

Thank you for the great review and the kind shoutout of Chris! We appreciate your business here at McDonald Volkswagen.

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