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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews
Call Service Center (303) 376-4734

934 Reviews of McDonald Volkswagen - Service Center

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August 04, 2023

My service experience with you guys was amazing! Big shout out to your whole team! Love you guys so much! Woot woot Vw4life!! More

by 5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Fiftal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tovrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Malcolm, Bernard Brake
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Aug 04, 2023 -

McDonald Volkswagen responded

We're so glad to know you had an amazing service experience with us at McDonald Volkswagen! Your support means a lot, and we look forward to seeing you again. Safe travels in your VW!

August 03, 2023

Danny was amazing! I was frustrated and he made my day so much better! Took care of everything . So grateful !! More

by AHUENNEKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Fiftal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ward
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Aug 03, 2023 -

McDonald Volkswagen responded

We're so glad to know that Danny was able to turn your day around at McDonald Volkswagen! It's great hearing he took care of everything for you. We appreciate the positive feedback, thank you!

August 01, 2023

Super nice and down to earth workers! Always helpful, friendly and knowledgeable. They take good care of my car! More

by amber.stevenson50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Tovrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

McDonald Volkswagen responded

We're delighted to know you had a positive experience with our team at McDonald Volkswagen! We always aim to provide top-notch service and take good care of your car. Thanks for the review!

August 01, 2023

Chris with McDonald VW was just wonderful - very clear, gave great guidance and took great care of my car. Will absolutely return - very satisfied with this service team! More

by meredith.s.nethercutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher with the Service Team
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Aug 02, 2023 -

McDonald Volkswagen responded

We're so glad to know that Chris and our team at McDonald VW provided you with top-notch service! We appreciate your feedback and look forward to assisting you in the future. Safe travels until we meet again!

July 29, 2023

Good communication, friendly people. Was great. I liked that they had the Volvo spot to wait during construction. More

by almcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
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Jul 31, 2023 -

McDonald Volkswagen responded

We're glad to know you had a positive experience at McDonald Volkswagen and appreciated our communication and friendly team. Thanks for your patience during construction, we hope to see you again soon!

July 29, 2023

Kept me informed about the progress on my VW service. Helped me when I needed to reschedule. More

by jstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Brown
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Jul 31, 2023 -

McDonald Volkswagen responded

Thank you for leaving McDonald Volkswagen a five-star review! We are so glad our team was able to assist you with your rescheduling and needed services. Until next time!

July 27, 2023

Doug was upfront, transparent, and accommodating. He let me spec exactly the service I wanted without pushing for anything more. He kept me in the loop both by phone and text. About as good as I coul More

by GrantD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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Jul 27, 2023 -

McDonald Volkswagen responded

Thank you for the review! We are so glad to hear that Doug delivered such a successful service experience working with the McDonald Volkswagen team. Drive safely, and we hope to see you back again down the road!

July 27, 2023

Fast and exceptional service. Fifteen word minimum minimum minimum minimum minimum minimum minimum minimum minimum minimum More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O'Hearn
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Jul 27, 2023 -

McDonald Volkswagen responded

Thanks so much for the support, Dan! - The McDonald Volkswagen team

July 27, 2023

Stephen Guillet was amazing! Even sent me to the employee lounge so I could be more comfortable. Very hard working and genuinely cared about me as customer. Please keep him! More

by executive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Guillet
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Jul 28, 2023 -

McDonald Volkswagen responded

We're delighted to know that Stephen provided you with an exceptional experience at McDonald Volkswagen! We appreciate your kind words and will definitely pass them along. Thanks for the review. We hope to see you again soon!

July 26, 2023

Stephen provided excellent service with the issue we had with our Tiguan. Even though the problem did not replicate at the dealer he told me if it occurred again to bring the car back and the service depart More

by eric.derman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Jul 26, 2023 -

McDonald Volkswagen responded

Eric, we're glad to know Stephen and our service team at McDonald Volkswagen were able to assist with your Volkswagen Tiguan. We appreciate your patience and always strive to provide high-quality service. Don't hesitate to reach out if you need further assistance!

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