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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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August 30, 2023

Quick and efficient with onboarding of car, finding the issue and sending a descriptive video via sms, and fixing the issue in a timely manner while updating the eta. More

by Fuhrkyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 30, 2023 -

McDonald Volkswagen responded

We're glad to know you had a quick and efficient experience with us at McDonald Volkswagen! Our team works hard to keep our customers informed throughout the process. Thanks for sharing your feedback, we appreciate it!

August 27, 2023

Chris did a very nice job. Kept me informed throughout the day. Enjoyed the experience. More

by Molzahnb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 28, 2023 -

McDonald Volkswagen responded

Thank you for the review! We hope to see you back again at McDonald Volkswagen!

August 25, 2023

Christopher in service department was great. Kept me informed of the progress of my vehicle. More

by Ronda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Setvice
Aug 25, 2023 -

McDonald Volkswagen responded

Ronda, thank you for this 5-star review and shoutout to Christopher! All of us at McDonald Volkswagen appreciate your business!

August 24, 2023

Service writer is top notch! ! Excellent service and great customer service experience was very helpful More

by taptaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service
Aug 24, 2023 -

McDonald Volkswagen responded

We're so glad to know that you had an excellent service experience at McDonald Volkswagen! Our team always aims for top-notch customer care. Thanks for your positive feedback!

August 20, 2023

The redesigned dealership was impressive. Comfortable lounge area and Wi-Fi. Free drinks and great customer service. More

by traabe2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 22, 2023 -

McDonald Volkswagen responded

We're glad to know you enjoyed the redesigned dealership and our amenities at McDonald Volkswagen. Your positive feedback about our customer service is greatly appreciated!

August 16, 2023

They were prompt and professional, the work they did was well done and they kept me informed throughout More

by rhunt16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Brown
Aug 16, 2023 -

McDonald Volkswagen responded

Thanks for the positive feedback! We're glad to know you had a professional and prompt experience at McDonald Volkswagen!

August 16, 2023

On time. Quality work. Great communication. No work or price surprises. Good observations and advice about future needs. Enjoyed excitement about the new deal More

by Colorado VW Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Team effort!
Aug 16, 2023 -

McDonald Volkswagen responded

We're over the moon our team could make your McDonald Volkswagen experience a smooth success! Thank you for the stellar review. We look forward to serving your future needs in our new facility!

August 16, 2023

I was grateful for Christopher’s great customer service. We will return in the future! Thank you! More

by Mark & Ty Heckelmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 16, 2023 -

McDonald Volkswagen responded

Christopher will appreciate the kudos, Mark & Ty! Thanks for sharing your experience of working with our great team at McDonald Volkswagen!

August 13, 2023

Service was to install side boards on a new Atlas. Doug was the individual who helped me. He was up front that this dealership had never done that modification before but they could get it done. We ag More

by Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Aug 15, 2023 -

McDonald Volkswagen responded

Jeanne, we're glad to know that Doug and our team at McDonald Volkswagen were able to assist with your Atlas modification. It's great hearing you're happy with the results! Thanks for trusting us with your vehicle.

August 11, 2023

Fast and easy to set the appointment and Daniel kept me in the loop during the service. More

by cschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
Aug 14, 2023 -

McDonald Volkswagen responded

Thank you for sharing your kind words about Daniel and the team! We appreciate your business and we hope to see you again at McDonald Volkswagen. Drive safely!

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