McDonald Volkswagen - Service Center

They were prompt, attentive, and accommodating. They texted with updates, and the car was ready sooner than promised. They texted with updates, and the car was ready sooner than promised. More

I appreciated the communication throughout and Doug's willingness to investigate a warranty issue for me. willingness to investigate a warranty issue for me. More

I appreciated the communication received by text and phone about the progress of the work done on my car. phone about the progress of the work done on my car. More

My service rep, Chris, responded quickly when I had questions or asked for an update on my vehicle. All of the issues with my vehicle were resolved and my wait time was minimal. questions or asked for an update on my vehicle. All of the issues with my vehicle were resolved and my wait time was minimal. More

As usual, we had a great attention during the maintenance of our car. Doug has been very professional; he is Customer and Quality oriented, so we received a very good service. As in a control check we had so of our car. Doug has been very professional; he is Customer and Quality oriented, so we received a very good service. As in a control check we had some months ago, we received a video from the maintenance technician with a clear explanation about controls made and activities performed. The car was delivered washed. More

Friendly, fast, easy to work with, went above and beyond. Very pleased with my experience and will be back. Very pleased with my experience and will be back. More

Service personnel at McDonald Volkswagen. Do a great job of keeping you informed when your car is in for repairs. Very happy with my team. Do a great job of keeping you informed when your car is in for repairs. Very happy with my team. More

Great customer service! Doug explained everything well and helped me understand the recommended services that my car needed. Doug explained everything well and helped me understand the recommended services that my car needed. More

Very good service and professional knowledgeable service advisor.I would highly recommend them for services. advisor.I would highly recommend them for services. More

Service was excellent, as usual. Oil changed, video sent to me, car was washed following service. Oil changed, video sent to me, car was washed following service. More