McDonald Volkswagen - Service Center

My new EV vehicle was not charging fully. The diagnostics run by the service dept help determine the issue was with the at home charger installed, not the car itself. This was a relief! The ch The diagnostics run by the service dept help determine the issue was with the at home charger installed, not the car itself. This was a relief! The charger was replaced and all is well. More

Chris was very nice and knowledgeable! Thank you so much for taking care of my car! Thank you so much for taking care of my car! More

Repeat customer for over 20 years and I love that I am always treated with respect and kindness every visit! Stephen Guilett, my service advisor, is always consistent with his friendly disposition and ef always treated with respect and kindness every visit! Stephen Guilett, my service advisor, is always consistent with his friendly disposition and efficiency! I also love the video clip from the technician explaining what he did and checking over everything! More

Chris O'Hearn was great to work with and my warranty work and tire replacement service was performed well. I appreciated the car being washed and ready for me when I arrived to pick it up. and tire replacement service was performed well. I appreciated the car being washed and ready for me when I arrived to pick it up. More

Stephen was great to work with! Very helpful and knowledgeable. Provided great service and kept me updated Very helpful and knowledgeable. Provided great service and kept me updated More

Very efficient! Great communication, and explanation of services. They also provided transportation. Doug Brown was highly professional, knowledgable and welcoming. Great communication, and explanation of services. They also provided transportation. Doug Brown was highly professional, knowledgable and welcoming. He made the experience easy and comfortable. I would definitely recommend Doug and this dealership! More

Excellent service, was greeted promptly by Ethan who kept me well informed as my vehicle was in service. Service time was faster than I expected. me well informed as my vehicle was in service. Service time was faster than I expected. More

Service representative was professional and informative about my needed and recommended vehicle services. He was patient and respectful of my decision that best fit my situation for prioritizing repairs or about my needed and recommended vehicle services. He was patient and respectful of my decision that best fit my situation for prioritizing repairs or services. More

What a wonderful experience. I was greeted the minute I walked into the service area with smiles and genuine happy people. I was greeted the minute I walked into the service area with smiles and genuine happy people. More

High quality service from a high quality personnel. Will always bring my car back to VW for maintenance. Will always bring my car back to VW for maintenance. More