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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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November 15, 2023

I have been coming to this dealership since 2000. I will always come back. Great experience. Thx More

by Lubos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Brown
Nov 15, 2023 -

McDonald Volkswagen responded

Lubos, thanks for being a loyal McDonald Volkswagen customer and leaving a five-star review. We look forward to your next visit!

November 12, 2023

Christopher was very professional and efficient. He kept me informed and was very helpful. Gorgeous facility. I waited for my service to be completed and was very comfortable. Great experience. More

by maniobrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher O'Hearn, 5 stars
Nov 13, 2023 -

McDonald Volkswagen responded

Maniobrn, we're delighted to know that Christopher provided you with a professional and efficient service at McDonald Volkswagen. We strive for comfort and satisfaction in our facilities. Thanks for the great review!

November 11, 2023

Chris was really wonderful! He was kind, helpful, and kept me informed of any updates while my car was being serviced. More

by Lejla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (service advisor) :)
Nov 13, 2023 -

McDonald Volkswagen responded

Lejla, we're so glad Chris provided you with excellent service at McDonald Volkswagen. We appreciate your feedback and look forward to assisting you again in the future!

November 09, 2023

They did an immaculate job were very honest quickly time manner. Doug was amazing. Great experience will continue to bring my car here. More

by jjnjta06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Nov 09, 2023 -

McDonald Volkswagen responded

We're glad to know you had a great experience with Doug and our team at McDonald Volkswagen! We appreciate your trust in us for your car needs. Looking forward to seeing you again soon!

November 08, 2023

Christopher was very professional and efficient. He ensured my car was repaired timely and he kept me up to date on progress. More

by Bryan S Becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher - Service Department
Nov 08, 2023 -

McDonald Volkswagen responded

Bryan, we're glad to know Christopher provided you with efficient and professional service at McDonald Volkswagen. Thanks for trusting us with your car repair!

November 07, 2023

The service was good. This questionnaire not so good. I did not deal with anyone in the Sales, Finance or Management departments. Seeing that I was not allowed to submit t More

by johnrobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Malcolm, Bernard Brake, Hasan Al Owaidi
Nov 08, 2023 -

McDonald Volkswagen responded

We appreciate your feedback on our service at McDonald Volkswagen. We will be sure to keep your comments in mind as we move forward. Thank you for bringing this to our attention and we hope to see you again down the road.

November 06, 2023

Doug squeezed me in same day for a battery replacement this past Saturday while other VW shops couldn't. More

by davidcmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Brown
Nov 06, 2023 -

McDonald Volkswagen responded

David, we're glad to know Doug and our team at McDonald Volkswagen were able to assist you promptly with your battery replacement. We appreciate the positive feedback!

November 04, 2023

No pressure and very courteous. Everything was handled in a timely manner and I was kept informed throughout. Thank you! More

by Denvercampbell
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 06, 2023 -

McDonald Volkswagen responded

We're glad to know that you had a pressure-free and courteous experience at McDonald Volkswagen. Keeping our customers informed throughout the process is one of our top priorities. Thanks for your kind words!

November 03, 2023

Kept informed, So far so good with the fox Should of had the car washed automatically not to be asked if I wanted it washed Car should have been vacuumed too but want. More

by tzimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair
Nov 03, 2023 -

McDonald Volkswagen responded

We appreciate your feedback and are glad to know you're enjoying the Fox! We'll take note of your suggestions about automatic car washes and vacuuming at McDonald Volkswagen. Thanks for sharing!

November 03, 2023

Ethan was great to work with. Kept us in the loop and was honest about the work required and what was important to making our car right. More

by jln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Nov 03, 2023 -

McDonald Volkswagen responded

We're glad to know Ethan was able to provide you with a great experience at McDonald Volkswagen. Honesty and communication are key, so it's wonderful that he kept you informed throughout the process. Thanks for your review!

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