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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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December 16, 2023

Handled quickly, efficiently, and kept in touch along the way. Everything was communicated well as to cost and outcome. Daniel was exceptional. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 18, 2023 -

McDonald Volkswagen responded

Scott, we're glad to know that Daniel and our team at McDonald Volkswagen provided you with efficient service. We appreciate your feedback on the communication as well!

December 15, 2023

They were very good! It was a hard drive to get to the dealership and the first thing I got was a cup of coffee. Our car went right in and I warmed up and relaxed. Th More

by sjvratil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Thillemann
Dec 15, 2023 -

McDonald Volkswagen responded

We're so glad to know that you had a positive experience at McDonald Volkswagen, especially after your long drive. It's great to learn we were able to complete the service ahead of schedule and make your visit comfortable with some warm coffee! Thanks for sharing this review.

December 08, 2023

Doug found all of the recalls on my car so that i don’t need to come in more times. Doug kept me informed at each step. More

by cnmclaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Brown
Dec 08, 2023 -

McDonald Volkswagen responded

We're glad to know that Doug was able to assist you efficiently and keep you informed throughout the process at McDonald Volkswagen. We appreciate your positive feedback!

December 07, 2023

Very courteous and helpful. They make recommendations, but are not pushy about requiring them to be done. More

by pepperdog104
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 07, 2023 -

McDonald Volkswagen responded

We're glad to know you found our team at McDonald Volkswagen courteous and helpful. We always aim for a no-pressure environment while providing the best recommendations. Thanks for your review!

December 07, 2023

The entire experience was very good. Chris was so helpful and informative, explaining everything on the service. I feel confident that using Chris in the future will be a huge PLUS whe More

by leathap795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O'Hearn
Dec 08, 2023 -

McDonald Volkswagen responded

We're glad to know you had a positive experience with Chris at McDonald Volkswagen! It's great that he was able to provide informative and helpful service. We look forward to assisting you in the future!

December 07, 2023

Scheduled maintenance was great. This is my 7th leased VW and always a pleasant experience at McDonald. More

by seekathygo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 08, 2023 -

McDonald Volkswagen responded

We're so glad to know that you've had consistently pleasant experiences with us at McDonald Volkswagen. Thank you for your loyalty and the positive review!

December 03, 2023

I have brought my volkswagen cars for scheduled maintenance and service for years and continue to do so as my experience with the service shop is always great. This past visit, Doug took great car More

by Jenna W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Brown
Dec 04, 2023 -

McDonald Volkswagen responded

Jenna, it's great to know that you've had consistently positive experiences with our service shop at McDonald Volkswagen. We're glad Doug was able to accommodate your needs and get you in earlier than expected! Thanks for trusting us with your vehicle maintenance over the years.

December 01, 2023

Chris did an excellent job taking care of me. He got my car in on short notice and all the work was completed in 1 day. More

by Brent Stark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Dec 01, 2023 -

McDonald Volkswagen responded

Brent, it's great to know Chris and our team at McDonald Volkswagen were able to get your car serviced quickly. We appreciate the positive feedback!

November 18, 2023

Very informative on procedure and cost of the service, I have no other comments to get fifteen words. More

by bandcsteins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Anderson-sales
Nov 20, 2023 -

McDonald Volkswagen responded

We appreciate your feedback! It's great to know that you found our team at McDonald Volkswagen informative and transparent about the service procedure and cost. Thanks for choosing us!

November 17, 2023

Doug and Christopher took great car of my car and provided an exceptional customer experience. McDonald has always treated me well. True for Sales, Parts and Service. And the Broadway dealership remo More

by 08.cornet-toucans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug, Christopher in Service, Karson Johnston
Nov 17, 2023 -

McDonald Volkswagen responded

We're delighted to know that Doug and Christopher provided an exceptional experience for you at McDonald Volkswagen. It's great to see your positive feedback! Thanks for sharing your thoughts with us.

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