McDonald Volkswagen - Service Center

Handled quickly, efficiently, and kept in touch along the way. Everything was communicated well as to cost and outcome. Daniel was exceptional. way. Everything was communicated well as to cost and outcome. Daniel was exceptional. More

They were very good! It was a hard drive to get to the dealership and the first thing I got was a cup of coffee. Our car went right in and I warmed up and relaxed. Th It was a hard drive to get to the dealership and the first thing I got was a cup of coffee. Our car went right in and I warmed up and relaxed. They said it would take 2 days and they finished it in one. The service was great and they were so kind to me. More

Doug found all of the recalls on my car so that i don’t need to come in more times. Doug kept me informed at each step. need to come in more times. Doug kept me informed at each step. More

Very courteous and helpful. They make recommendations, but are not pushy about requiring them to be done. They make recommendations, but are not pushy about requiring them to be done. More

The entire experience was very good. Chris was so helpful and informative, explaining everything on the service. I feel confident that using Chris in the future will be a huge PLUS whe Chris was so helpful and informative, explaining everything on the service. I feel confident that using Chris in the future will be a huge PLUS when I take my vehicle in for service. More

Scheduled maintenance was great. This is my 7th leased VW and always a pleasant experience at McDonald. This is my 7th leased VW and always a pleasant experience at McDonald. More

I have brought my volkswagen cars for scheduled maintenance and service for years and continue to do so as my experience with the service shop is always great. This past visit, Doug took great car maintenance and service for years and continue to do so as my experience with the service shop is always great. This past visit, Doug took great care of me. He was able to get me in earlier than I expected. He listened and took care of my needs. I always know I have this shop when I need them and they have been terrifically reliable and friendly. More

Chris did an excellent job taking care of me. He got my car in on short notice and all the work was completed in 1 day. He got my car in on short notice and all the work was completed in 1 day. More

Very informative on procedure and cost of the service, I have no other comments to get fifteen words. have no other comments to get fifteen words. More

Doug and Christopher took great car of my car and provided an exceptional customer experience. McDonald has always treated me well. True for Sales, Parts and Service. And the Broadway dealership remo provided an exceptional customer experience. McDonald has always treated me well. True for Sales, Parts and Service. And the Broadway dealership remodel looks amazing. More