Ehrlich Toyota - Service Center

Too many bad experiences I’ve brought my many Toyota’s to Ehrlich for the last 9 years. In the last 2 years I have been increasingly more disappointed and will not return. M I’ve brought my many Toyota’s to Ehrlich for the last 9 years. In the last 2 years I have been increasingly more disappointed and will not return. My biggest peeves are recommending services that I don’t need (ie: filters, tires, brakes etc). The management makes excuses for bad employees. I can’t tell you how many services I would have paid for that were not needed had I not had it looked at by another mechanic. Things like recommending a cabin filter after only 5000 miles. This last visit, I only came in because I received a great coupon in the mail- specifically addressing my 2015 Sienna. They said that they could not honor the coupon because my car didn’t take that oil. Don’t send me misleading mail. More

Oil Change Was able to schedule quickly, dropped vehicle off and received a ride to work and back to pick up vehicle. Took care of car without pointing out every Was able to schedule quickly, dropped vehicle off and received a ride to work and back to pick up vehicle. Took care of car without pointing out everything. More

Very bad experience Had to wait 40 minutes to pick up my car. My dad an I stood in the garage with no one coming in for service and only 1 other car waiting to be picked Had to wait 40 minutes to pick up my car. My dad an I stood in the garage with no one coming in for service and only 1 other car waiting to be picked up. After 20 to 25 minutes people started to come in for service and the other person picked up there car. We we totally ignored. Then finally they said we could check out. We asked what took so long and no one could give us a good answer nor was willing to apologize for our inconvenience. The worst experiences I have ever had. We do not know who helped us. No one would give us there name. So I am just picking a name so the review can go through. Now I have another recall on my car and I am dredging going in. More

"No lo puedo creer" Tan simple como calibrar las llantas de un corolla que fue adquirido en este Dealer,con garantía,con certificación. Y no son capaces de calibrar las l Tan simple como calibrar las llantas de un corolla que fue adquirido en este Dealer,con garantía,con certificación. Y no son capaces de calibrar las llantas?? Cuando en el tablero esta encendida la luz que esto indica. Porque?? Que alguien me explique,porque? El corolla entró a servicio para cambio de bomba de agua. Y creo que por eso no les fue posible ver la luz encendida en el tablero indicando calibración necesaria. OMG! simplemente me parece absurdo. Es está la calidad del servicio?. La cortesía en servicio? Somos una familia orgullosamente poseedores de varios modelos TOYOTAS desde el año 2006...y por eso es algo que no puedo creer... si no soy nueva en el dealer,ni con motores toyota....En fin,Está de pensarse. More

Service department is awesome! We only own Toyota vehicles and always take them to Ehrlich Toyota for service. They are very honest and only do what’s necessary. I also cannot say e We only own Toyota vehicles and always take them to Ehrlich Toyota for service. They are very honest and only do what’s necessary. I also cannot say enough about how great Joe is in the service department. He really cares about the customers and aims to do what’s best for them. More

Free Airbag, but wait there's more... Came in for Fatal Takata Airbag Replacement at no charge. Left with a $800 estimate for a car that just came out of the shop. Techs broke mouldings ar Came in for Fatal Takata Airbag Replacement at no charge. Left with a $800 estimate for a car that just came out of the shop. Techs broke mouldings around my drivers door, fixed it out of sight in "30 seconds" brought it back bragging about their 100% service as service manager Craig watched me finish tuck in my own moulding they left loose. Rick and staff were polite but drive to Loveland .... More

Great service Stephanie and Service dept team are just amazing. They are timely and on top of letting you know about your vehicle status. They make sure everyone is Stephanie and Service dept team are just amazing. They are timely and on top of letting you know about your vehicle status. They make sure everyone is being taken care of. I was able to get in sooner for a service and they just go above and beyond taking care of customers. I am so glad I have a Toyota now; this is just a better experience each time than what I have previous experienced at a Jeep deslership service. More

Routine maintenance First visit to Erhlich Toyota. Called last minute, able to get me in right away. Completed service in agreed upon time. Overall I was pleased with the First visit to Erhlich Toyota. Called last minute, able to get me in right away. Completed service in agreed upon time. Overall I was pleased with the service department. More

Oil change We were happy to know we had one more oil change left on our service agreement. They also rotated our tires. The service agreement was a good deal. We were happy to know we had one more oil change left on our service agreement. They also rotated our tires. The service agreement was a good deal. More

It was quick and friendly Ehrlich Toyota service was an amazing experience. The people where friendly and they provided popcorn, cookies, good coffee and water while I waited. Ehrlich Toyota service was an amazing experience. The people where friendly and they provided popcorn, cookies, good coffee and water while I waited. I will definitely take my Prius back to them next time More