Ehrlich Toyota - Service Center

Service department The service department is very professional and prompt. The time spent waiting for the vehicle service was the same as what was estimated by the serv The service department is very professional and prompt. The time spent waiting for the vehicle service was the same as what was estimated by the service adviser. Comfortable waiting area with WiFi, coffee and cookies. Good people to deal with. More

Don't go here for repairs, ever! I wrote a review once here for Ehrlich, and they took it down looks like. I would never recommend this dealership to ANYONE. Here is my story. I bo I wrote a review once here for Ehrlich, and they took it down looks like. I would never recommend this dealership to ANYONE. Here is my story. I bought a used car from them, and the buying experience was great, however, it is what comes after that makes me hate the dealership. I took my car in for an oil change, and waited three hours after I had specifically asked for a ride back to work. They had no clue where their driving service even was. Strike one. Then, I get my car back, and they couldn't even reset the oil counter! Who works here that doesn't know how to do that? Then, I come back (because I have my warranty through them) and ask for them to look at my tire pressure sensors. They say they can't even diagnose the car, or fix it because it was not a toyota. REALLY??? Well it wasn't that big of a deal to me, so I let it go for now. Then, my A/C goes out, and as I find out as it gets colder, so does my heat. So I take it to a different dealership to diagnose, but they cannot fix it due to the warranty rules. Ok, this is getting insane, and I had never used the warranty, so I go talk to the finance dept, who was great. They were furious that I was ever told they couldn't service my car, and gave me a rental, took my car to fix it. This is where it gets interesting. The next day, I get a call from a manager who is supposed to be overseeing everything on my car. She has no record of me having a warranty she tells me...REALLY?? After sorting that out, I then get two different price quotes from her with $100 difference ON THE SAME REPAIRS, and she refuses to listen to me when I tell them my tire pressure sensors have not been working for months, and yes, I have had them reset just to be sure. two weeks later, I still don't have my car. They broke the door while it was there, so that is getting fixed as well. I am furious, and will never take my car back (when and if they ever finish it). The warranty, according to them, only covers 100 of my $750 bill, which i will be checking, because I don't trust this dealer to keep their head out of their you know where. I am telling everyone: friends, coworkers, family, and random people that will listen to never go here. Horrible experience. More

Used Car buying... made easy I came into the shop for a routine oil change and saw Chad Reiss. I happen to ask if he had any good deals on a used vehicle for my 16 year old son, w I came into the shop for a routine oil change and saw Chad Reiss. I happen to ask if he had any good deals on a used vehicle for my 16 year old son, who needs a starter car. Chad took the time to show me the lot, but directed me to his best available vehicle for the best available price. Little did I know, that after a simple oil change on my original vehicle, I'd be purchasing a second vehicle with the snap of my fingers. Chad made the experience easy, fast, fun and very convenient. I'm very happy with the used vehicle for my son, and even more happy for the friendship with Toyota on 47th in Greeley. More

I had some misunderstanding on my service agreement for my last service, Stephanie called me back and was very understanding on how I misinterpreted my last visit. Stephanie made sure I got my last service my last service, Stephanie called me back and was very understanding on how I misinterpreted my last visit. Stephanie made sure I got my last service and because of her understanding and the quality of service I have gotten I will continue to bring my vehicle to Ehrlich for service. I thank Stephanie for her understanding and dedication to customer service. Bill West More