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McDonald Toyota Greeley

Greeley, CO

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rated
503 Reviews

4732 W 26th St

Greeley, CO

80634

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Showing 503 reviews

September 23, 2011

We bought a car from this dealership and they did not deliver on what was promised, so we cancelled the transaction. We had to call and wait several weeks to get our down payment back. We thought we we More

by jmodlich
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Paul, Travis
Oct 08, 2011 -

McDonald Toyota Greeley responded

We would like to publicly apologize for the misunderstanding and inconvenience that we caused this customer during this transaction. This customer purchased a new RAV4 from our dealership that we had to go out of state to get from another dealer. The other dealer mistakenly told us the wrong actual miles on the new vehicle (they read from the trip computer and not the odometer)...honest mistake on their part, but we then relayed this info to the customer which caused this problem. When the vehicle came in, it had over 400+ miles...not 40 miles like we and the customer expected. We at Ehrlich Toyota strive for 100% customer satisfaction and take pride in our work ethic, it was never our intent to mislead this or ANY of our customers and compromise. Again, we sincerely apologize for the inconvenience and will learn from this going forward, thank you for helping us get better!

September 20, 2011

Chad was absolutely fabulous to work with...no pressure or pushing at all...he knew we knew what we wanted and made the efforts to earn our business...I would recommend Chad to anyone and Ehrlich Toyota as More

by ripperwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Reiss, Chad Reiss
Oct 08, 2011 -

McDonald Toyota Greeley responded

Thank you very much for working with Ehrlich Toyota and Chad Reiss! We're very happy to hear that your experience was pleasant and with no pressure...this is what we strive for because buying a car should be FUN and without being hassled. We hope you enjoy your new Highlander, just not while you're drinking a glass a red wine! Cheers...

September 16, 2011

I heard an add on the radio and I've heard many adds on the radio and just ignored them but the last add for Ehrlichts Toyota I thought alright let's go see if this is the real deal I always hated car deal More

by Jeffbeatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Williams
Sep 16, 2011 -

McDonald Toyota Greeley responded

We're SO glad that you had a wonderful "pinch me" experience with Erhlich Toyota and your salesman Robert!! This is what we strive for...thank you for giving us the opportunity to work with you and we hope you enjoy the truck of your dreams for a long time!

September 09, 2011

The service was excellent. Everyone was patient and nice. The staffs took time answering all my questions. I am very happy with my purchase. I would definitely recommend Luis Noriega and Ehrlich Toyota More

by a351231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Noriega, Luis Noriega
Sep 10, 2011 -

McDonald Toyota Greeley responded

Thank you for working with Ehrlich Toyota and Luis Noriega...we appreciate your trust and your business and hope to work with you again soon!

September 03, 2011

I came in for an oil change and mentioned a noise when I pushed on the brakes. They immediately brought a technician out to listen to the noise. They tried the easy fix first, but then determine that a ma More

by slneal32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Mayfield, Marvin Tuma
Sep 03, 2011 -

McDonald Toyota Greeley responded

We're happy to hear that your needs were addressed and resolved in a timely manner, thank you for the feedback. We will continue to work hard and provide the best service possible...enjoy the rest of your vacation!!

September 01, 2011

Both Matt and Travis did a very good job. They were responsive to questions and phone calls. All questions were answered. A very good experience overall. My only suggestion is that all people who More

by phuebner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Eberle and Travis, Matt Eberle
Sep 02, 2011 -

McDonald Toyota Greeley responded

Thank you very much for this feedback! It's very important to us and will help us improve our communications with other customers! Thank you for working with Ehrlich Toyota and Matt and Travis, we hope that you enjoy your new car!!

August 31, 2011

I am the proud owner of 3 Erlich Toyota Vehicles and have always received professional and courteous service when visiting the service department. Recently, I brought in my vehicle for routine service inclu More

by RockyToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Mayfield
Sep 01, 2011 -

McDonald Toyota Greeley responded

We really appreciate the feedback on our service department! It's great to hear that we're taking care of our customers in all apsects of their vehicle needs...thank you for your continued trust and confidence in Erhlich Toyota, we look forward to working with you in the future!

August 29, 2011

The reason why i gave this dealer this rate is because as soon as i got there i never got pressured to buy. Also luis showed Us every vechile they had for a family. I would truely recommend this dealer to a More

by Liz_morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis noriega, Luis Noriega
Aug 30, 2011 -

McDonald Toyota Greeley responded

Liz, thank you very much for working with Luis Noriega and Ehrlich Toyota!! We appreciate the opportunity to work with you and we hope that you enjoy your new vehicle!

August 29, 2011

We went to Ehrlich Toyota Scion to look at Toyota RAV4 car models. Neither my husband nor I were looking forward to talking and negotiating with any car sales representatives. Luckily, we were approache More

by bkjanke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Eberle, Matt Eberle
Aug 30, 2011 -

McDonald Toyota Greeley responded

Thank you for giving us a chance to show you that buying a vehicle from a dealership CAN be fun!! We truly appreciate you giving Matt Eberle and Ehrlich Toyota the opportunity to serve you and hope that you enjoy your new vehicle...we also look forward to working with you again in the future!

August 24, 2011

I called Travis on Monday morning to inquire about a Toyota Highlander that we were interested in purchasing. I had one on hold at Pederson Toyota and were told it was the only one available to us on t More

by darin8899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Ratlif
Aug 24, 2011 -

McDonald Toyota Greeley responded

Darin, we appreciate the feedback...we're glad that we were able to find the right color and features for you and your wife! Thanks for working with Travis Ratliff and Ehrlich Toyota, we sincerely hope you enjoy your new Highlander...