McDonald Toyota Greeley
Greeley, CO
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We bought a car from this dealership and they did not deliver on what was promised, so we cancelled the transaction. We had to call and wait several weeks to get our down payment back. We thought we we deliver on what was promised, so we cancelled the transaction. We had to call and wait several weeks to get our down payment back. We thought we were done with this dealership and 'transaction' when we received our loan and payment information from Toyota Financial on a car we never received! Both Paul and Travis were friendly and did try their best to amend the situation; however, once it left the sales team, calls were not returned and the entire process was unprofessional. More
Chad was absolutely fabulous to work with...no pressure or pushing at all...he knew we knew what we wanted and made the efforts to earn our business...I would recommend Chad to anyone and Ehrlich Toyota as or pushing at all...he knew we knew what we wanted and made the efforts to earn our business...I would recommend Chad to anyone and Ehrlich Toyota as well...Chad made the first impression well worth coming back...the dealership did not have the exact vehicle we wanted but they did get us what we wanted with our New Highlander being the only one in the state available the way we wanted it...Thank you Chad Reiss and Ehrlich Toyota for going the extra mile for us! We LOVE our new Toyota Highlander! It's like driving a glass of fine red wine! More
I heard an add on the radio and I've heard many adds on the radio and just ignored them but the last add for Ehrlichts Toyota I thought alright let's go see if this is the real deal I always hated car deal the radio and just ignored them but the last add for Ehrlichts Toyota I thought alright let's go see if this is the real deal I always hated car dealerships and the salesman that come with them (shark's as I call them) but apon arriving Robert casual approached me and my family and ask us how we were doing and what are needs were today I explained to him what I needed after driving a used vehicle I just wasn't comfortable purchasing it based on the fact that you don't really know how the previous owner treated it I said to robert what else you got he pointed me in the direction of the truck I always wanted a TUNDRA I test drove that for a half a mile and need not drive anymore I knew this was my truck Robert was able to give me all the info I asked about the vehicle it was a perfect so I flipped around and went back to the dealership to do what most of us in this economy dread the financing Robert and Richard made it so smooth I had my wife pinch me as I was driving off in the truck of my dreams. These Guys rock and if you want a vehicle I recommend them for sure. They do exactly what they say they are in it make money but they understand that we the customer have to be satisfied or they ain't gettin nothing. More
The service was excellent. Everyone was patient and nice. The staffs took time answering all my questions. I am very happy with my purchase. I would definitely recommend Luis Noriega and Ehrlich Toyota nice. The staffs took time answering all my questions. I am very happy with my purchase. I would definitely recommend Luis Noriega and Ehrlich Toyota & Scion. More
I came in for an oil change and mentioned a noise when I pushed on the brakes. They immediately brought a technician out to listen to the noise. They tried the easy fix first, but then determine that a ma pushed on the brakes. They immediately brought a technician out to listen to the noise. They tried the easy fix first, but then determine that a major repair was needed. They quickly repaired my car so that my vacation would not be impacted. Quick service, friendly service, and they worked to get my repair covered under warantee. I have never worked with a better auto dealer in my 60 years. More
Both Matt and Travis did a very good job. They were responsive to questions and phone calls. All questions were answered. A very good experience overall. My only suggestion is that all people who responsive to questions and phone calls. All questions were answered. A very good experience overall. My only suggestion is that all people who work at a car dealership should learn to talk a bit slower. We all need to remember that anyone who works in a specific industry (and if they have done it for a time) will know each and every aspect of that trade, therefore the words come out quickly, routinely and in somewhat of a rote manner. A car customer walking in the door may only buy a car every few years so therefore the new words, terminologies and phrases just flood out of the mouths of the people within the walls of the dealership. One specific example (keep in mind I'm somewhat hard of hearing) in this instance was when I wrote the check out for the car, the person accepting the check asked me in a very quick, off the tongue manner whether or not I needed to move some funds around? Initially, I got the impression he wanted me to move funds on-line right there while I was at his desk. But, after I asked, "What?"....he was simply asking if I needed to move some money into that account in the very near future before he cashed the check. So...no huge issues. I'd just try to remind everyone that most car customers don't buy cars very often and everything is very new and it's somewhat like drinking from a firehose. More
I am the proud owner of 3 Erlich Toyota Vehicles and have always received professional and courteous service when visiting the service department. Recently, I brought in my vehicle for routine service inclu always received professional and courteous service when visiting the service department. Recently, I brought in my vehicle for routine service including lube and oil change. I was greeted by Carol Mayfield who promptly and professionally answered all my questions and explained what services would be completed during my service visit. Being a long time Toyota owner I always bring my vehicles into Erlich Toyota for the BEST service in town. Thank you Erlich Toyota ! More
The reason why i gave this dealer this rate is because as soon as i got there i never got pressured to buy. Also luis showed Us every vechile they had for a family. I would truely recommend this dealer to a soon as i got there i never got pressured to buy. Also luis showed Us every vechile they had for a family. I would truely recommend this dealer to anyone you get the attencion no other dealer will give you. More
We went to Ehrlich Toyota Scion to look at Toyota RAV4 car models. Neither my husband nor I were looking forward to talking and negotiating with any car sales representatives. Luckily, we were approache car models. Neither my husband nor I were looking forward to talking and negotiating with any car sales representatives. Luckily, we were approached by Matt Eberle. We received a warm, friendly, sincere greeting and a relaxed no-pressure sales experience. We've never met a salesman so enthusiastic about his products and so willing to help. He was highly knowledgeable about the car we were interested in and did not try to sell us a higher-end model car that we didn't need. Thank you Matt! We now look forward to our next car purchase with you at Ehrlich Toyota Scion. More
I called Travis on Monday morning to inquire about a Toyota Highlander that we were interested in purchasing. I had one on hold at Pederson Toyota and were told it was the only one available to us on t Toyota Highlander that we were interested in purchasing. I had one on hold at Pederson Toyota and were told it was the only one available to us on the lease speacial. I wanted to confirm that so I called to see what Erlich could do. I wanted some other options that the Highlander Pederson had did not have. I told Travis about what I wanted and he said he could get it and that he would match the deal that I was getting and Pederson. By that afternoon we had the car we wanted with all the options and even got the color my wife wanted. I appreciate the good service and fast response of Travis we picked are car up that afternoon and they delevered on everything we talked about on the phone. Travis's knowledge of the car was very impressive and he walked us through all the functions of our new car, even setting up the bluetooth for my wife. I look forward to recommending your dealership in the future and it was a good business experience for my family. Sincerely Darin Ochsner More