McDonald Toyota Greeley
Greeley, CO
Filter Reviews by Keyword
By Type
Showing 503 reviews
Really easy to work with no pressure company This dealership is fantastic, they let me test drive a car, we found out it wasn't big enough for the family, so they let me test drive another car, This dealership is fantastic, they let me test drive a car, we found out it wasn't big enough for the family, so they let me test drive another car, it was close to closing time and my wifehadn't got a chance to drive it, so they let me take it over the weekend so she could drive it, great to work with! More
Routine service and 60000 mile battery fan cleaning This dealership has always set a high standard of customer service and I have never had anything to complain about or changes to recommend to make my This dealership has always set a high standard of customer service and I have never had anything to complain about or changes to recommend to make my experience better More
Jesse worked hard to find the right car that fit our family. We have bought a couple cars from Ehrlich and each experience was a good one. Everyone is helpful and eager to get you want you need. We appreciate th We have bought a couple cars from Ehrlich and each experience was a good one. Everyone is helpful and eager to get you want you need. We appreciate that fact that they remembered what kind of features we needed for our family and were able to find the right car for us. If we need another car we will go back to Ehrlich. More
Great experience Rob, was very helpful in answering any questions we had and helped us to get the deal we wanted. He also was able to help us get accessories for our t Rob, was very helpful in answering any questions we had and helped us to get the deal we wanted. He also was able to help us get accessories for our truck. More
Service They serviced my can in a timely fashion . They called me to pick it up saying it was finished. I walked from home taking me 30 mins to get back to t They serviced my can in a timely fashion . They called me to pick it up saying it was finished. I walked from home taking me 30 mins to get back to the dealership. Then waited for 15 mins for them to bring my car . They had not washed it so then another 15 while they washed my vehicle. I was not happy with the wait. More
New vehicle buying experience My wife and I went to Ehrlich Toyota to "look" at some tundras. After driving a '18 and a pre-owned 17 we decided to purchase my '18 silver sky doubl My wife and I went to Ehrlich Toyota to "look" at some tundras. After driving a '18 and a pre-owned 17 we decided to purchase my '18 silver sky double cab :). At first we delt with Stephen, after some back and forth negotiating he handed us off to Dewey.. what a good choice on his part. We honestly didn't click well with Stephen and were about to leave but Dewey was great, he actually listened to what we wanted and needed to be price wise. After a little bit more negotiating signed away and left with my new tundra. Chad in finance was great to worth with as well! Being it was closing time on a Saturday we never felt rushed and all in all it was a good experience. After about 250mi I had a issue with the truck and it was back to the dealer for service, Stephanie was our contact for service and she was great!... We did have a little communication breakdown with the service manager and director due to a parts logistics issue but after talking to Jessica all was well and she got it all sorted out.. this was my first new vehicle experience and all in all Ehrlich Toyota did a great job and will get my referrals and repeat business! More
Great customer service I found the truck I was looking for on cars.com. I live in central NM and the truck was @ Ehrlich Toyota in Greeley CO. I got a cheap flight to Denver I found the truck I was looking for on cars.com. I live in central NM and the truck was @ Ehrlich Toyota in Greeley CO. I got a cheap flight to Denver and Ehrlich arranged to pick me up at the airport in Denver. What a great team. They met my price and went the extra mile to fix and service several things that they found needed tending to BEFORE I arrived . I REALLY enjoyed talking with the driver, Dan, who picked me up @ the airport. From sales to service to the finance crew.... what an excellent truck buying experience. More
Customer service is not the best I like taking my car here because I know they will do a great job; however, customer service could be improved. When I came to pick up my car around 4 I like taking my car here because I know they will do a great job; however, customer service could be improved. When I came to pick up my car around 4pm there was no one to greet me, I couldn’t find anyone to help me and as a result I waited 30 minutes before someone helped me. Several service managers walked past me however no one said anything to me. When I finally got help things were fine but it should never take that long to first speak with someone. Perhaps there should be a service greeting desk where you can be directed to the next available service provider. More
Quality service I bought my Camry new at Ehrlich and have let them service it every since. Never any problems. Nice people and clean facility. I will buy my next car I bought my Camry new at Ehrlich and have let them service it every since. Never any problems. Nice people and clean facility. I will buy my next car there. More
Wonderful car buying experience Excellent experience from start to finish! Peggy Martin, senior sales specialist, was personable, knowledgeable and listened carefully to my needs. Excellent experience from start to finish! Peggy Martin, senior sales specialist, was personable, knowledgeable and listened carefully to my needs. She found the perfect RAV4: a stunning deep-ocean-blue, sporty vehicle that will keep up with my outdoor pursuits. She explained leasing vs. purchasing in an understandable way. I appreciated her genuine kindness. When sealing the deal, Chad made the paperwork painless. Joshua delivered the vehicle to me with a clear, concise orientation. After the transaction was complete, Peggy introduced me to the service center and staff. I felt welcomed by everybody. I highly recommend Ehrlich Toyota! More