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McDonald Toyota Fort Morgan

Fort Morgan, CO

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235 Reviews

1209 Main St

Fort Morgan, CO

80701

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Showing 235 reviews

April 16, 2017

Steve was GREAT! We recently just bought a 4Runner and I couldn't be happier, Steve was wonderful and knew so much! He didn't push or pressure me and was very straight More

by KelMiller23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Samuels
Apr 17, 2017 -

McDonald Toyota Fort Morgan responded

Thank you for sharing about your experience with Steve! We appreciate your feedback and we're happy to hear how happy you are with the process. We hop you enjoy your new 4Runner!

April 13, 2017

Very good , helpful, cooperative. Finance department was efficient and helpful. Nice review of cars features and helpful to set up phone and use of navigation More

by 123
Recommend Dealer
Yes
Employees Worked With
Kortney Venzke
Apr 14, 2017 -

McDonald Toyota Fort Morgan responded

Thank you for sharing...We're happy to hear about your experience with Kortney and Ehrlich Toyota East!

March 25, 2017

Just plain run around Get it together sell a car worth a flying because this 2017 camry doesnt work like its a new car rather have bought a ford pinto and atleast it can ru More

by Bliss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Mendlik
Mar 25, 2017 -

McDonald Toyota Fort Morgan responded

Since there are always two sides to every story, we will clear the air here. Each and EVERY time you have come to us with an issue it has been promptly addressed. In fact, we have gone so far as to trade you out of a vehicle into another newer vehicle only to have you find the "same exact problem" with the new and different model vehicle? We have escalated these purported issues with the Toyota Field Specialist on at least two separate occasions and yet, we nor they can ever find a problem. In fact, our General Manager drove along with you to see if you could "duplicate" the problem, and in those cases you never could. Despite these efforts from our management staff and the Toyota regional representatives, including providing free rental cars and other offerings to in some way accommodate you, you remain dissatisfied. At this point nothing further can be done for you. We never like upsetting customers, in fact, we have policies and procedures in place to ensure that we provide a truly exceptional experience for all of our guests...but unfortunately there are rare cases, in life as well as business, in which a person will never be happy or appreciative of the efforts of others to make them happy. It seems this is one of those rare circumstances.

March 24, 2017

Friendly staff that really wants to help Steve was extremely helpful. He asked about what I was interested in and steered me to different options to accommodate my wants. He didnt try to push More

by Jmugg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Samuels
Mar 24, 2017 -

McDonald Toyota Fort Morgan responded

@Jmugg123, we're so happy that you enjoyed your visit with Steve and Ehrlich Toyota East! He's definitely not pushy and works hard to give our customers a wonderful, stress-free experience. Thank you for the review!

March 22, 2017

Awesome Toyota ive had experience going to other car dealership where sales just preassure you to buy car right away. But, Kortney is an amazing person to work with More

by DJ Brit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kortney Venzke
Mar 24, 2017 -

McDonald Toyota Fort Morgan responded

@DJ Brit, we appreciate you taking the time to leave a review of your experience with Ehrlich Toyota East and Kortney! Thank you for your trust! Enjoy your new car!!

March 20, 2017

Good salesman I had a very good experience. Steve took time to try to meet my needs and wants. He explained everything to me with the best of his knowledge. Steve s More

by Ang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mendlik, Steve Samuels
Mar 20, 2017 -

McDonald Toyota Fort Morgan responded

Thanks, Ang, for taking the time to leave a review about your experience with Steve and Ehrlich Toyota East. We appreciate your trust and your business...enjoy your new RAV4!!

February 27, 2017

Fantastic I went to "shop" for a vehicle and bought one. Kortney was absolutely wonderful to work with. She is knowledgeable and thorough and truly understand More

by Terri T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi, Kerry Armagost, Kortney Venzke
Feb 28, 2017 -

McDonald Toyota Fort Morgan responded

Terri, thank you for the review of your experience with Kortney and Ehrlich Toyota East. We appreciate the kind words and we're so happy to hear that you enjoyed your time at our dealership. Thank you for your business and we hope you enjoy your new truck!

February 07, 2017

Start to finish a great experience! I just recently purchased a 4Runner from Ehrlich Toyota East. I am a returning customer because each time I come in whether to purchase a vehicle or More

by BethC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McAbee, Jim Meschke
February 06, 2017

Excellent customer service The process to lease our RAV4 was amazing! We could not ask for a better group of people to lease or buy from. I had previously brought our 4Runner i More

by Mac Rill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andi, Jim Meschke
Feb 06, 2017 -

McDonald Toyota Fort Morgan responded

Mac, it was truly a pleasure working with you! We appreciate your review and your business, thank you for working with Ehrlich Toyota East and Jim Meschke! Enjoy your new RAV4.

February 04, 2017

It was a great experience Korthey and Bob were great. We had a great experience Kortney and Bob were very friendly, understanding, helpful and went way beyond in customer service. We gave you ratings of 5 More

by Jeanic Minjarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McAbee, Kortney Venzke
Feb 04, 2017 -

McDonald Toyota Fort Morgan responded

Jeanic, thanks so much for your review! We appreciate the kind words; we also appreciate your trust and your business! Enjoy your new car and we look forward to working with you again in the future.

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