McDonald Nissan

Amazing dealership, great and prompt service with Jay. They got me into the perfect car at the right price. Would recommend these guys to anyone. Best in the state They got me into the perfect car at the right price. Would recommend these guys to anyone. Best in the state More

Had a great experience buying a car from here! Tony was genuine and professional the whole time and really helped me find a car to fit all my needs. He also helped me get the best deal possible wh Tony was genuine and professional the whole time and really helped me find a car to fit all my needs. He also helped me get the best deal possible which made me feel like I can trust him to look out for my best interests. More

I had an excellent experience working with Alex while purchasing my car. From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the right vehicle—not just mak purchasing my car. From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the right vehicle—not just making a sale. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. I never felt pressured and truly appreciated his honesty and transparency. If you’re looking for a trustworthy and friendly car salesman, I highly recommend Alex Zavala! More

Alex and Erik always go above and beyond to be sure their clients are happy and confident with their purchase clients are happy and confident with their purchase More

I will never purchase another vehicle from McDonald Nissan in Highlands Ranch, Colorado, and I strongly advise others not to either. Three weeks ago, I purchased a GMC Sierra Denali. Within days, I Nissan in Highlands Ranch, Colorado, and I strongly advise others not to either. Three weeks ago, I purchased a GMC Sierra Denali. Within days, I noticed the brakes were squeaking and clearly in need of new brake pads, and the key fob was falling apart and needed replacement. These are basic issues that should never be overlooked on a high-end vehicle. I also made it very clear when I provided my down payment check that it would not clear until Wednesday. I was told not to worry and that the check would not be processed until the following week. Instead, the check was deposited the very next day (Tuesday). When I called to address this, I received no return calls despite multiple attempts and voicemails left for both the Sales Manager, Alex Zavala, and the Finance Manager, Jim Lopez. It took over two weeks to get any response. When I finally spoke with the Finance Manager, Jim Lopez, he told me my salesman would call me back and that replacing the key fob would not be an issue. No one ever followed up. I ultimately had to drive over 30 miles back to the dealership just to speak with someone in person. Today, I met with the Sales Manager, Alex Zavala. His solution regarding the brakes—despite only putting about 500 miles on the truck in three weeks—was that they would look at them, but I would be responsible for paying for the repair. Regarding the key fob, he stated that because it was not written on a “We Owe,” my conversation with the Finance Manager “never happened.” His tone was dismissive, condescending, and showed zero concern for customer service or doing the right thing. Between Alex Zavala (Sales Manager) and Jim Lopez (Finance Manager), the message was clear: once the vehicle rolls off the lot, McDonald Nissan no longer cares about the customer, honoring their word, or earning repeat business. This dealership does not stand behind what they tell you, does not communicate, and does not take responsibility. I will never return, and I will not recommend McDonald Nissan in Highlands Ranch to anyone. More

Quick and efficient, great costumer service as well as friendly. Spanish speaking is a plus friendly. Spanish speaking is a plus More

Cathy was a pleasure to deal with. Made the entire process a breeze. Jim Lopez also incredibly helpful and wonderful to deal with. Made the entire process a breeze. Jim Lopez also incredibly helpful and wonderful to deal with. More

Everyone at the dealer was super easy to work with. Jay was phenomenal and super helpful Jay was phenomenal and super helpful More

Jay was absolutely great to work with. He was knowledgeable, patient, and genuinely helpful throughout the entire process. Jay took the time to explain everything clearly, answered all my He was knowledgeable, patient, and genuinely helpful throughout the entire process. Jay took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with my decision—no pressure at all. He made the car-buying experience easy and stress-free, and I’m very happy with my purchase. I highly recommend asking for Jay if you’re looking for someone honest and professional. More

Was a positive experience. Never felt pressured during negotiations and when I explained why wasn’t ready to buy they acknowledged my concerns and let it be. At the end of the Never felt pressured during negotiations and when I explained why wasn’t ready to buy they acknowledged my concerns and let it be. At the end of the day my wife and I came to the conclusion what they offered was a good deal and when we would have a hard time beating it. When we called back the sales and finance team answered all the questions I had and went through extended warranty options without pressure. One of the best sellers experiences buying a car I’ve ever had. More