McDonald Mazda North - Service Center

The service department staff are courteous, friendly, and professional. The waiting area is comfortable with coffee and tea provided. The work is done as requested in a timely manner. professional. The waiting area is comfortable with coffee and tea provided. The work is done as requested in a timely manner. More

Excellent customer service always - phone answered promptly, service appointments set up easily, and car is ready to go at the estimated time. Everyone is friendly and ready to assist. promptly, service appointments set up easily, and car is ready to go at the estimated time. Everyone is friendly and ready to assist. More

They always provide the best service there for me. I was able to trust them with making sure my car was safe to drive back to Arizona for school. They’re always super sweet and caring. I’ve had two cars fro able to trust them with making sure my car was safe to drive back to Arizona for school. They’re always super sweet and caring. I’ve had two cars from Mazda in Longmont and I love the staff, especially Aspen for always taking care of me and setting up my appointments! More

I wouldn't take my car anywhere else! From day one, I've always been completely satisfied with the service I get at Courtesy Mazda. I purchased my new car there almost six years ago, I al From day one, I've always been completely satisfied with the service I get at Courtesy Mazda. I purchased my new car there almost six years ago, I always have my regular maintenance done there, the people are friendly and welcoming, and I leave feeling that they treated my car as they would their own. Last week, I think it was Henry who greeted me immediately when I drove in (without an appointment) and commenced to diagnose along with another service person that a problem I was having looked like a computer malfunction and they'd need to keep it there for re-programming. Sara gave me a loaner car, called me and kept me informed, asked if I'd like them to go ahead and perform the regular maintenance that was due as well since they already had the car there (oil change, new filters, tire rotation), which I did, and this was all worked in for me even without an appointment. If I ever decide to replace my car, Courtesy Mazda is the first place I'll go. More

Expensive It seemed pretty expensive for what I had done and I also felt presssured to pay to have other things done such as alignment that didn’t seem necessar It seemed pretty expensive for what I had done and I also felt presssured to pay to have other things done such as alignment that didn’t seem necessary plus right after I left my tire pressure warning light came on and I thought they were supposed to check that or at least that’s what it showed on the receipt the person who dealt with me wasn’t very friendly and didn’t seem like she really knew what she was talking about I don’t remember her nam More

30,000 mile service I had gone in for an oil change and as the service guys were doing their regular check up, they found my air and cabin filters really were dirty and i I had gone in for an oil change and as the service guys were doing their regular check up, they found my air and cabin filters really were dirty and in need of replacement. Though I was not up to the 30,000 mile mark, it turned out to be cheaper to get them along with that service which would be needed soon anyway. It was a good call and I appreciated the work that was done even if ahead of time. Thanks service folks!! More

Quality work I got my car serviced to include sills jet and tinted windows. After I had dropped off my vehicle - I thought about including a clear bra as well. I c I got my car serviced to include sills jet and tinted windows. After I had dropped off my vehicle - I thought about including a clear bra as well. I called back the service center an hour later. They were very helpful in accommodating this change and were able to include this in my service at the same time. I found the staff to be very friendly and responsive. More

Dependable Service department is always ready for me on arrival. Questions are answered clearly and I appreciate the status of the repairs being made while I wai Service department is always ready for me on arrival. Questions are answered clearly and I appreciate the status of the repairs being made while I wait. Waiting room is clean and comfortable. Breakfast burritos would be nice for us early customers 😁 More

Prompt, courteous service I especially liked the reminders and follow up to verify everything was satisfactory. I received both emails and texts reminding me my first service w I especially liked the reminders and follow up to verify everything was satisfactory. I received both emails and texts reminding me my first service was due. More

I brought my car in for an oil change and tire rotation. The day before I had caught our snow blower on my fender as I backed out of the garage. The service techs not only did the oil change and tire rotati The day before I had caught our snow blower on my fender as I backed out of the garage. The service techs not only did the oil change and tire rotation but moved the fender on my car back to its original location. While they told me this was a temporary fix until I could get it permanently repaired I appreciated that what was done should keep it from getting worse. More