McDonald KIA

Not happy Purchased a SUV from the used vehicle section second week had to buy a battery and alternator. The Vice president helped us and covered it. By the thi Purchased a SUV from the used vehicle section second week had to buy a battery and alternator. The Vice president helped us and covered it. By the third payment my transmission went and now not a good picture. Well we went into the dealership and Raj helped us the transmission was the problem and he quoted 1200 and he would split the bill. Invoice is $772.. Anyway this money takes from the home and unfortunately the dealerships need to do better inspections. This would prevent all the extra money that one would have to come up with. The answer to this question that I am saying to all no I would never purchase a vehicle here again very upset with this. Yes, they are nice people but not when you have to pay for the extra inconvenience of a car that was not diagnosed properly before a customer buys these headaches. I am not rich and wish that I never purchased this it is a headache. NO one needs this . Sorry if this happened to them they would not be as cordial like us. Sharen More

To top it off... popcorn! Reagan was very very very amazing! He had no problem getting me an amazing deal and was willing to stay after hours in order to help me buy this car! Reagan was very very very amazing! He had no problem getting me an amazing deal and was willing to stay after hours in order to help me buy this car! It’s beautiful and I’m very blessed for the car and that he was willing to help me. More

Want the best visit McDonald KIA We had the best experience; with the help of Salesman, Ryan Thurston. We just stopped in to get some work done on our KIA, which we already owned, an We had the best experience; with the help of Salesman, Ryan Thurston. We just stopped in to get some work done on our KIA, which we already owned, and while waiting happened to look at a Sorento which was displayed on the showroom floor. Never once was there any high pressure to make a purchase just real interest in our questions and concerns. Just Ryan’s mannerisms and welcoming ways made us know that we could rely on this dealership to make us feel comfortable with actually purchasing our new car and feeling that we really did get a great deal. Ryan took the time to make sure we not only knew about the car, but he also went out of his way to make sure no questions were left unanswered. We are Florida residents and wish we had this kind of dealerships in our area, we felt so confident with McDonald KIA, that we made our purchase in Michigan. More

Great salesmen I went to McDonald Kia looking for a specific truck. Ryan Thurston was my salesmen and he defiantly satisfied my needs. Very professional setting I went to McDonald Kia looking for a specific truck. Ryan Thurston was my salesmen and he defiantly satisfied my needs. Very professional setting I defiantly recommend this dealership to anyone looking for a new vehicle !!! More

Excellent job securing me the 2020 Kia Telluride! Ryan did a great job helping me to order the vehicle specific to my wants and needs. He kept me updated on the order and status with the build at the Ryan did a great job helping me to order the vehicle specific to my wants and needs. He kept me updated on the order and status with the build at the Kia plant in Georgia. He responded to my questions within a matter of minutes making it easy to follow up via text, phone and email. Completing the purchase and pick up of the vehicle was very efficient and Ryan made sure I was very comfortable with all of the features of my new vehicle. I look forward to working with the McDonald team to maintain my vehicle so that I can enjoy my first Kia. Thank you all very much. More

Fast and easy My time is limited but Ryan made the experience fast and easy without losing that customer service feel. I would recommend him for future purchases. My time is limited but Ryan made the experience fast and easy without losing that customer service feel. I would recommend him for future purchases. More

Bought a KIA Niro today Reagan Swarthout helped me with a purchase of a new KIA Niro today. I came in not sure if I was going to get it or a Forte. Reagan was helpful, pati Reagan Swarthout helped me with a purchase of a new KIA Niro today. I came in not sure if I was going to get it or a Forte. Reagan was helpful, patient and went above my expectations with assisting me today. I do not live close to the dealership and came to the dealership alone. Purchasing the car meant leaving my old vehicle to pick up later. Reagan and the dealership offered to drive and drop off my older vehicle to my house at no charge. This was another example of them going above and beyond with their service. More

Brought use Kia soul Regan sold me a 2016 Kia Soul he was very professional. I thought he gave me a fair price I would recommend him. This was the first time I went to thi Regan sold me a 2016 Kia Soul he was very professional. I thought he gave me a fair price I would recommend him. This was the first time I went to this dealer was very impress More

I had a great experience! Regan Swarthout was very accommodating from the beginning to the end of my seach and purchase of my vehicle. I couldn't have asked for a better person Regan Swarthout was very accommodating from the beginning to the end of my seach and purchase of my vehicle. I couldn't have asked for a better person to help me out! The dealership has clean and great priced used vehicles. I would go back to this dealership for any future purchases and highly recommend them to anyone. More

Purchasing used vehicle and trade in Great experience and very kind staff who was willing to work with me on prices and trade in. Ryan stayed over time to keep talking with me and was wil Great experience and very kind staff who was willing to work with me on prices and trade in. Ryan stayed over time to keep talking with me and was willing to keep in contact over a couple days while I was making my final decision. I would recommend this dealer and Ryan 100%. More