McDonald Chrysler Dodge Jeep Ram
Clare, MI
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104 Reviews of McDonald Chrysler Dodge Jeep Ram
I took my jeep in because it was leaking antifreeze. They took several multi-day appts before they found the issue. I had a blown head gasket. After months of waiting for parts to come in and my miles g They took several multi-day appts before they found the issue. I had a blown head gasket. After months of waiting for parts to come in and my miles going over warranty, they got me in. Still covered under warranty. They told me it was an 8 hr job and they needed 2 days to do it. I made an appt for Thursday and Friday of the following week. I use my jeep for work on a mail rt, so when I don't have it I have to take vacation days from work. Well tomorrow will be 10 days vacation I've had to use for that 8 hr job. It has now been 2 weeks that they've had it. It's very frustrating that it is taking this long. I was okay with 2 days, but 2 weeks is completely ridiculous. That means they did less than 1 hours work per 8 hour day. They took 10 working days to accomplish an 8 hour job. They clearly have no concern for their customers. They took 10 vacation days from me for an 8 hour warranty job. More
Everyone at McDonald CDJR was very kind and helpful. Nick worked with me on getting the Jeep of my dreams at a price that worked for both of us. I would highly recommend them to anyone looking for a veh Nick worked with me on getting the Jeep of my dreams at a price that worked for both of us. I would highly recommend them to anyone looking for a vehicle. More
When I stopped in to schedule service on my Jeep Wrangler for an accelerator that stuck in full throttle, I was totally ignored. When I finally found someone to acknowledge me, they acted like they didn't c for an accelerator that stuck in full throttle, I was totally ignored. When I finally found someone to acknowledge me, they acted like they didn't care and wouldn't even give me a date to bring it in. Even during normal maintenance appointments in the past, they have not been overly friendly or helpful. I will not return! More
Amazing service with 0 pressure. I would highly recommend anyone shopping for a vehicle to go see Nick Laberge at Mcdonald Chrysler Dodge Jeep Ram in Clare. Nick went above and beyond I would highly recommend anyone shopping for a vehicle to go see Nick Laberge at Mcdonald Chrysler Dodge Jeep Ram in Clare. Nick went above and beyond the call of duty to find me the exact truck I was looking for in a very short period of time. Couldn’t be happier with the service I have received! More
GREAT This is the second time I purchased a vehicle from Nick LaBerge. He has gone out of his way to find exactly what I want for the price I want. I would This is the second time I purchased a vehicle from Nick LaBerge. He has gone out of his way to find exactly what I want for the price I want. I would recommend driving the extra distance to Clare for the excellent service he provides. More
Best experience Ever! My husband and I fell into a difficult hardship and struggled to find a dealership that would work with us.We applied on line for a loan and within 24 My husband and I fell into a difficult hardship and struggled to find a dealership that would work with us.We applied on line for a loan and within 24 hrs Nick LaBerge - Assistant Sales Manager called us and within hours he had us approved and into a vehicle with a payment that we could afford comfortably.We are in our late 40"s, and I can honestly say we have never been treated so wonderful from a Salesman In Our Lifetime .His customer service exceeded our expectations .I would definitely refer any friend or family member ,and even a total stranger to this dealership. From experience we know they would be happy with their experience as well.We were so impressed and satisfied that we actually ended up buying two vehicles. The one thing that we truly appreciated with Nick was his desire to sell us a vehicle that would fit our budget and our needs for our family.Thanks McDonald's for such a great experience we will be back. The Bunnell"s More
Don't understand needing an inspection I have a jeep compass and a great mechanic that keeps it ridding like new. I got a leak from the seal on tranny being a dealership only fix ( which t I have a jeep compass and a great mechanic that keeps it ridding like new. I got a leak from the seal on tranny being a dealership only fix ( which the tool and fluid is available online very cheap ) the mechanic told me he could get the job done if wanted. Seeing the warning sticker I decided to take it to dealership to set up an appointment. Told the service guy the problem and what needed to be changed asking how much it would be. He didn't really seem to care about the problem. And began telling me I need an inspection that would take 45mins. I responded I don't need an inspection you can see it's the seal that's All I wanted. He responded that's how his guys get paid. I left immediately no drama just very disappointed. The time early this year they wanted 80$ just in labor to put on front mud flaps. Btw all bays empty dead at 11am More
Great Dealership! I came in looking for a specific car with a set budget. They were able to put me into a car that I fell in love with and worked with the amount of mon I came in looking for a specific car with a set budget. They were able to put me into a car that I fell in love with and worked with the amount of money I wanted to spend! They care about the customer. Nick was really helpful! More
Excellent dealership to work with. I would highly recommend McDonald Chrysler to anyone in the market for a new vehicle. Nick went above and beyond, finding me the exact vehicle I want I would highly recommend McDonald Chrysler to anyone in the market for a new vehicle. Nick went above and beyond, finding me the exact vehicle I wanted. He answered all my questions and went out of his way to make sure I had the best expierence in purchasing my new car. I have dealt with many dealerships and McDonald Chrysler by far surpasses them all. More
SALES WITH A SMILE AND GREAT ATTITUDE NICK HAS AN EXCELLENT WAY WITH DEALING WITH PEOPLE, TRANSACTION WAS QUICK AND PAINLESS. HE ANSWERS QUESTIONS WITHOUT HESITATION, AND HE TOOK AT LEAST NICK HAS AN EXCELLENT WAY WITH DEALING WITH PEOPLE, TRANSACTION WAS QUICK AND PAINLESS. HE ANSWERS QUESTIONS WITHOUT HESITATION, AND HE TOOK AT LEAST 45 MINUTES SHOWING ME THE GADGETS AND HOW TO'S OF THE NEW JEEP I BOUGHT FROM HIM. I WOULKD BUY ANOTHER VEHICLE FROM NICK LABERGE. THANKS AGAIN NICK, SINCERELY, STEVE BROWN. More