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McDaniels Acura
Columbia, SC
116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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116 Reviews of McDaniels Acura
January 25, 2023
My service representative, Mike Meadows, was very personable, courteous, helpful and informative. He kept me apprised of the status, and there were no surprises. personable, courteous, helpful and informative. He kept me apprised of the status, and there were no surprises. More
by doug
Employees Worked With
Mike Meadows
January 02, 2023
Salesmen are not telling the truth. He makes you sit around the dealership while he says he’s checking on your vehicle, but actually he’s around the corner drinking coffee and eating mu He makes you sit around the dealership while he says he’s checking on your vehicle, but actually he’s around the corner drinking coffee and eating muffins. He will tell you that there is $100 referral fee that they will give but they never give it to the person that referred you. He likes to keep telling you that your vehicle is in the detail shop when actually it was never detailed I had to detail it once I got it home. More
by Mdb
Employees Worked With
Kevin Boalware
December 11, 2022
We had a wonderful experience buying a RDX. Heddie was terrific. She answered all of our questions and anticipated and met all of our needs. Heddie is very personable, knowledgable, and a true Heddie was terrific. She answered all of our questions and anticipated and met all of our needs. Heddie is very personable, knowledgable, and a true professional. More
by Mike L.
Employees Worked With
Heddie
November 27, 2022
Great customer service. Very friendly and helpful. Very clean waiting area and plenty of snacks. Would love for them to work as a group instead of individually. My car w Very friendly and helpful. Very clean waiting area and plenty of snacks. Would love for them to work as a group instead of individually. My car was done and I had to wait another 30 minutes as the tech assigned to me was on lunch before I got my car. Otherwise great people and service. More
by Davetray
Employees Worked With
Hope was very friendly and helpful.
October 13, 2022
Great customer service. Heddy the sales rep listened to what was most important in the features of a new car for me. She helped find me the right car. . Heddy the sales rep listened to what was most important in the features of a new car for me. She helped find me the right car. . More
by K. Britt
Employees Worked With
Heddy
July 23, 2022
Michael Meadows was awesome! My RDX was serviced in less time than anticipated! One of their Sales reps Jennifer was kind enough to spend time with me and listen to me! The ser My RDX was serviced in less time than anticipated! One of their Sales reps Jennifer was kind enough to spend time with me and listen to me! The service on my vehicle was excellent and my vehicle was returned sparkling clean!! Thank you all for such great attention to detail!! More
by dvance1053
Employees Worked With
Michael Meadows and Jennifer!!
July 21, 2022
My car was making a squeaky sound coming from the front passage side. I am planning on taking a long trip in a couple of weeks so I wanted to get this taken care of immediately so I made an appointment wit passage side. I am planning on taking a long trip in a couple of weeks so I wanted to get this taken care of immediately so I made an appointment with McDaniels Acura because my normal service department was booked. When we arrived and explained to the attendee what was going on, I was told that a diagnostic could be done on it for $150. I asked the attendee if they performed the repairs on my vehicle would the diagnostic cost be removed from the repair cost and was told No that there was a fee for the diagnostic (other companies will use this cost with the repairs if they do them). Then I was told what the problem was But they would not be able to do it because that part was on a six month back order. So I am out of $150 and still need my car repaired and they can't do it - what a waste of time and money. Also, my vehicle was very close to having an oil change and tire rotation. They suggested I get the 60k required service which was $110 (oil change, tire rotation, free car wash and multipoint inspection -which I get on every oil change for $63 at Hendrick), I am really good at keeping up the maintenance on my car and was surprised by the price of this service as I left this service department and went back to my preferred dealership. I was able to get the needed repairs and the other service done in the same day with No Problem. I do not like saying never but it will have to be the last absolutely last choice to come back to McDaniels for any service. Overpriced and couldn't even provide the service needed. Very Disappointed More
by Bree
Employees Worked With
Cant remember his name
July 02, 2022
Kricket was amazing in assisting me with my 2023 Integra purchase, I appreciated how honest she was and helpful they gave me the car at the price I wanted and helped make the signing process as smoove as po purchase, I appreciated how honest she was and helpful they gave me the car at the price I wanted and helped make the signing process as smoove as possible. I had alot of questions and she provided all the answers I needed in a timely matter. Kricket is awesome if I know anyone in need of a car I will refer to Kricket!!!! Thank you so much for making the car buying process as enjoyable as it should be. More
by Dariolamontjr7
Employees Worked With
Kricket, Otis,
