
McDaniel Toyota
Marion, OH
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Seller with no Integrity Drove 1 hour to see pre-owned car that I had talked to dealer about during several calls during the day. Confirmed car was available right before lea Drove 1 hour to see pre-owned car that I had talked to dealer about during several calls during the day. Confirmed car was available right before leaving house by calling dealership and talking to Cat Prince (Internet Sales). Was told car was available and was parked out front of the dealership waiting for me to test-drive. Called again 10 minutes before arrival to verify directions and availability. When I arrived, I was shown a different car (same type with much higher mileage), assuming I wouldn't realize it wasn't the same car. Only after my questioning, did I find out the car I was there to see, had just been sold. Went in showroom to speak to store Manager, Terry, and was told to wait until he completed the sale of the car to the new owners right in front of me. He suggested this happened only as a result of miscommunication, when if fact, he chose to make a sure sale rather than keep his word as promised less than an hour earlier. I wasn't asking nor did I expect for him to 'hold' the car for me. I was only asking for the 60 minute driving time to get to his dealership from Columbus. I took them at their word. After 4 emails and 3 phone calls and a 2 hour drive to see this car, it should have been obvious my level of interest. I was a cash buyer who will NEVER shop at this dealership again and will communicate my disappointment publicly. They do not put Toyota's reputable brand in a good light. You fit the profile of a sleazy car salesman. What you did may not be illegal, but it sure is unethical. Shame on you. More
I recently purchased a used Toyota Camry from this dealership and I had a pleasant experience! The salesmen were very friendly and helpful. They helped guide me to a car that was great and a lot bette dealership and I had a pleasant experience! The salesmen were very friendly and helpful. They helped guide me to a car that was great and a lot better than the others I were looking at. Although it was a little out of my price range, we were able to work out a deal and get it well within my budget at a steal! I recommend this dealership to anyone who wants a pleasant and easy car buying experience where they aren't pushed and annoyed by the salesmen like most lots! McDaniel Toyota all the way! More