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McConnell Buick GMC
Mobile, AL
22 Reviews
A big welcome from McConnell Buick GMC, your new car dealership in Mobile, AL. With ample new and pre-owned inventories, service specials and certified mechanics, expert financing teams, and superb customer service, we’re here to serve all of our Mobile, Saraland, and Spanish Fort customers when visiting our convenient location.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 22 reviews
January 31, 2025
I’m not one to post bad reviews out of retaliation or just because someone was rude to me; however, my personal experience after purchasing a used KIA Sportage in Oct 2024 from McConnell’s dealership was just because someone was rude to me; however, my personal experience after purchasing a used KIA Sportage in Oct 2024 from McConnell’s dealership was very disappointing. The very next day after the vehicle was shipped to my home address, I took it for a drive, and it overheated. I’m talking about 5 miles drive. To make a long story short here are the details, the coolant overflow had a leak, so I had it replaced. That was not all, the vehicle overheated again, and the local mechanic found out the head gasket was faulty and had to be replaced, so I was 4 weeks without a vehicle and $3K to get the vehicle running. I reached out several times to McConnell’s dealership staff by e-mail explaining the situation and no one responded, not even a courtesy phone call. Today, 30 Jan 2025, I called the dealership, and I asked if I could get Mr. Eddie McConnell’s e-mail, and I was told he didn’t work there and hang up on me. So, folks, I hope you don’t have such a bad experiences as mine but be aware! More
by josemobley
Employees Worked With
N/A
January 16, 2025
Received maintenance services including oil change and tire rotation. Regrettably, the service provider neglected to inspect and adjust tire pressure, prompting a return visit on the same day to rectify t tire rotation. Regrettably, the service provider neglected to inspect and adjust tire pressure, prompting a return visit on the same day to rectify the oversight and add nitrogen. More
by sonjamartiniere
Employees Worked With
Do not recall the name
September 13, 2024
Great service on such short notice to include recall for airbag. Thanks to advisor Greg airbag. Thanks to advisor Greg More
by mech
August 01, 2024
Service was quick and the staff very friendly. I highly recommend to anyone considering purchasing an automobile/SUV. I highly recommend to anyone considering purchasing an automobile/SUV. More
by Mike
Employees Worked With
May 10, 2024
Awesome people. Always polite and professional. They make you feel like part of the family Always polite and professional. They make you feel like part of the family More
by Arthur.31768@gmail.com
Employees Worked With
January 04, 2024
I bought a 2013 Jeep from McConnell in April 2021, I also bought the three year extended ccx warranty. They have had my Jeep for 3 weeks and claim that they can't get the part to fix it until 3 more weeks. T bought the three year extended ccx warranty. They have had my Jeep for 3 weeks and claim that they can't get the part to fix it until 3 more weeks. The part is readily available on the Internet from dozens of vendors. They have not offered me a loaner vehicle, they are not customer friendly and they are being not helpful. They claimed that the battery was bad, after I charged and checked the battery before it was taken back to them the 2nd time. I've been a customer of this Dealership since 1977, and I have purchased dozens of vehicles from them in the past. They are not treating me right and making things impossible. I'm angry and disappointed in how they treat their long time customers. More
by JON
Employees Worked With
Greg Bohlman
December 22, 2023
This is my second car from McConnell . Sachin patel did a great job with start to finish. He has so much patience with me for new technology. he is great man if I buy or my Family buy a ve Sachin patel did a great job with start to finish. He has so much patience with me for new technology. he is great man if I buy or my Family buy a vehicle Sachin Patel will be the man for . McConnell has great Human being work for them. Ken Goff was fantastic and helpful. I love him too. More
by Carolyn Morrissette
Employees Worked With
sachin patel and ken goff
