McCombs Ford West - Service Center

Had the oil changes and tires rotated on my F250 Platinum. Dropped off the truck and retuned to pick it up after a call from the dealership. Using my Ford Rewards app I entered the invoice number a Platinum. Dropped off the truck and retuned to pick it up after a call from the dealership. Using my Ford Rewards app I entered the invoice number and returned to car fax for my vehicle. I have two recalls that were corrected. Why would this dealership be unaware of any recalls? More

Very professional and knowledgeable staff. Was very patient with my inquiries and gave me thorough responses! I really likes to get all my car maintenance with the reliable staff at the Quick Was very patient with my inquiries and gave me thorough responses! I really likes to get all my car maintenance with the reliable staff at the Quick service. Always same day thoroughly done job. Staff here is great! More

Service manager and diesel mechanic were very helpful. Repair was completed quickly at a fair price. Will be returning to this service department for future service. Repair was completed quickly at a fair price. Will be returning to this service department for future service. More

Quick Lane lives up to its name professional quick service, will continue doing my services there!!! service, will continue doing my services there!!! More

Great salesman great service great communication and well spoken people with class and determination and drive spoken people with class and determination and drive More

I tried scheduling an appointment for an oil change. McCombs Ford West does not accept oil change appointments. So on a Tuesday morning, I took my car in for an oil change and tire rotation. The so call McCombs Ford West does not accept oil change appointments. So on a Tuesday morning, I took my car in for an oil change and tire rotation. The so called “Quick Lane” (service while you wait) estimated time was 4 hours. Nice young man that was checking in vehicles for service told me he’s put me in the system and I’d be in the queue when I returned in four hours. When I returned and checked back in they told me there were 3 vehicles ahead of me so it would be 45 minutes before my car would be serviced. It was 75 minutes before my car began service. There were only 4 of the 8 bays being used, so it’s obvious that the dealership service department is understaffed. McCombs Ford West needs to let customers schedule oil change services or be able to provide a quick service experience. More

When you have problems with staff! Talk to Henery Finley that GM is the best! He says what he is gonna do and delivers big time as well as his maintenance director Jessie! I have faith back at red mccombs F that GM is the best! He says what he is gonna do and delivers big time as well as his maintenance director Jessie! I have faith back at red mccombs Ford west ! Thank you thankyou!!!! More

Brayan was the only employee that attended me with courtesy during the sale in February and the efficiency of mr.Andres Olivarez from the service dept. Is also worth to mention. courtesy during the sale in February and the efficiency of mr.Andres Olivarez from the service dept. Is also worth to mention. More

H G and Rebecca Excellent customer service wonderful and ready to help you with a friendly smile, everyone was supper helpful and would recommend to everyone. Rachelle Ytuarte really knows her business and ready to help you with a friendly smile, everyone was supper helpful and would recommend to everyone. Rachelle Ytuarte really knows her business kept us up to date every step of the way More

Got battery and it was installed quickly Without an Got battery and it was installed quickly Without an appt. good service. Got out in time to make my afternoon appt Got battery and it was installed quickly Without an appt. good service. Got out in time to make my afternoon appt More