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McCombs Ford West

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
2,077 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,077 reviews

November 15, 2024

Rachelle was courteous pleasant with our service. This was our first visit to this dealer and we were satisfied! Thank you Rachelle and McCoombs Ford More

by Ehouinjr71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Yuatarte
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Nov 17, 2024 -

McCombs Ford West responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McCombs Ford West.

November 14, 2024

They work real hard to find the right vehicle suitable to your needs. Excellent service. More

by asosa679
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Jay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

McCombs Ford West responded

Here at McCombs Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 12, 2024

He is amazing. He was able to help my wife and I get into a brand new Ford expedition limited! He is really professional and dedicated to helping out his customers! More

by Jesus Vargas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Manko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Jay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre styles
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Nov 14, 2024 -

McCombs Ford West responded

Thank you for taking the time to write this review, Jesus. Our customers are our top priority and your feedback is greatly appreciated! All of us at McCombs Ford West are glad to have you as a customer.

November 11, 2024

Thanks to Joe Barrera for having the time to help me with my new vehicle. More

by gonzalez301067
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Barrera
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Nov 12, 2024 -

McCombs Ford West responded

We are so glad that we had the opportunity to work with you, and that Joe could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 11, 2024

Muchas gracias por todo su ayuda para obtener mi carro . Me lo isieron todo muy fácil 🤩👍 More

by jaramilloana55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregorio "Pesci" Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Abdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadi idais
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Nov 12, 2024 -

McCombs Ford West responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 09, 2024

Max was very welcoming and professional. He took the extra step to find the car we wanted and made sure we loved the car before purchasing. Will definitely be coming back and referring frien More

by TDENNEY57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

McCombs Ford West responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Max to be a positive one. Please don't hesitate to reach out if you need anything else.

November 09, 2024

My experience buying a truck was great my salesman Christo Mendoza worked very hard to give me what I was looking for great customer service I'm a very happy customer. More

by robrebolloso71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

McCombs Ford West responded

Thank you so much for choosing McCombs Ford West! Please let us know if we can be of any more assistance.

November 08, 2024

EXCELLENT Customer Service. Cristo Mendoza walked my husband until the end of the night. Cristo explained all the details of the apps on the screen and how to use it. 10/10 I wi More

by Igrainemarquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Abdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarin Lee
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Nov 10, 2024 -

McCombs Ford West responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Cristo delivered such a great experience!

November 06, 2024

Took my 2016 Ford Mustang in for a recall repair, the back up camera had quit working and my trunk would not open. This was on Oct 20, 2024, I was given an appointment to have the repairs done in July 20 More

by jr2418719
Recommend Dealer
No
Employees Worked With
Alisha Zamora
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Nov 13, 2024 -

McCombs Ford West responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 03, 2024

I loved that it was fast and easy, I never felt overwhelmed by so much information because they explained it so clearly. More

by Joshideleon03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Abdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

McCombs Ford West responded

Hi Josh: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing McCombs Ford West!

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