McCombs Ford West

This is the 4th car 5th in the faimily that I purchased from Red McCombs Ford West. They are the best and Charles Wolf is a fantastic sales man. I will continue to do buisness with them for as long as I from Red McCombs Ford West. They are the best and Charles Wolf is a fantastic sales man. I will continue to do buisness with them for as long as I live in Texas. More

I went through the internet and got a hold of Todd Robinson and it was the best experience that I have ever had. Very informative and made the buying process over the internet extremely easy and I tha Robinson and it was the best experience that I have ever had. Very informative and made the buying process over the internet extremely easy and I thank him for that as I am very busy and didn't have a lot of time. I would not ever buy from anyone else and would recommend using him if you are looking for a great sales rep. Thank you Todd More

Bad service department! More worried about making a sale than having a happy customer. They make wild lies to better charge. i took my vehicle in for leaking thermostat housing. They stated it would be 7 than having a happy customer. They make wild lies to better charge. i took my vehicle in for leaking thermostat housing. They stated it would be 700 to fix. The part only cost 200. They also found that my "brand new" radiator was leaking. (No leak was there). When I asked why it was so much, he stated that it’s labor, they have to remove the intake and alternator, I have done this work before and there is no good reason to remove the intake or alternator. When I declined the repairs totaling 1750, I got my truck and they gave it back with a missing water tank cap, un secured radiator cap, un secured filter housing one of the bolts on the thermostat housing was left off and no water in the radiator or the water tank. I suggest ford review its service policies and practices. When I went to pay the sales sorry service guy (Daniel) was not there and the invoice had no mention of the findings. I think that 100 dollars should at least buy me that? I asked for help and no one approached me for close to 35 min. When approached the other service lady hand wrote an estimate that was less than professional and had little detail. I walked up to the parts counter and inquired as to the parts and cost. The parts he quoted me were cheaper than the ones quoted by the service lady. One part quoted at 89 was priced at 55 at the counter. The thermostat housing quoted at 220 was quoted at 59. I just don’t trust ford any more. More

Easiest car purchase made to date. Excellent customer service. Upfront sales staff. Will definitely go back for future vehicle service and purchases. Extremely satisfied with dealership. T service. Upfront sales staff. Will definitely go back for future vehicle service and purchases. Extremely satisfied with dealership. T More

Eugene was very helpful to me. I came in asking lots of questions and he was very patient with me and answered each of them. He let me know what was happening every step of the way. questions and he was very patient with me and answered each of them. He let me know what was happening every step of the way. More

I asked the service advisor to notify exactly when my car would be raised up to have the wheels on my car rotated since I was also getting an oil change; however, he forgot. If it was not for me reminding hi would be raised up to have the wheels on my car rotated since I was also getting an oil change; however, he forgot. If it was not for me reminding him, I would not have gotten a good look under my car as I expected. I kept looking at him occasionally as if I was signaling to him, "don't forget," but I guess that did not help him either. This is what happens when you give the benefit of doubt to someone who is incompetent or uncaring for their customers. More

Mr. Charles Wolff by far the nices friendly person i have ever dealed with. - i have bad Cdt. and he treated me like i had the best Cdt Score . he worked with me - unlike the other ford dearlership didnt wor ever dealed with. - i have bad Cdt. and he treated me like i had the best Cdt Score . he worked with me - unlike the other ford dearlership didnt work with me took his sweet time made me wait ,wait - But Hats off too Mr. Charles Wolff for a job WELL done . Thanks Mr. Charles Wolff for getting me in a Ford F-150 Truck i love it made my whole week More

Professional sales staff...went above and beyond for me and my family. I felt like family. Charles worked extremely hard to get me in the perfect vehicle to fit my families needs! and my family. I felt like family. Charles worked extremely hard to get me in the perfect vehicle to fit my families needs! More

I had the best experience ever with the 2 gentleman I dealed with. They made it a smooth transition and I was extremely happy with my purchase. Thanks again Tim and Izzy! :) dealed with. They made it a smooth transition and I was extremely happy with my purchase. Thanks again Tim and Izzy! :) More

Great experience, Ray was the salesman and he was very helpful finding a vehicle within my budget. I was driving my truck home in less than an hour after I arrived into the dealership. helpful finding a vehicle within my budget. I was driving my truck home in less than an hour after I arrived into the dealership. More