McCombs Ford West

Awful Experience Text with one of their salesmen (Mr. Finley) all day who had a truck showing online still being on the lot. He responded and said that the truck was Text with one of their salesmen (Mr. Finley) all day who had a truck showing online still being on the lot. He responded and said that the truck was definitely on the lot, and I should drive out, thirty minutes away, to check out the Nissan Titan I was interested in. When I got there, he was cordial, and said to take a ride and we would find the vehicle. We drove around a partner lot where he thought the vehicle might be for about 15 minutes, before he admitted that he drove out there BEFORE texting me back (and confirming the vehicle was available) and could not find the Nissan Titan I was interested in. The Nissan Titan had 90k miles, but would not be located. After admitting that he had looked for the vehicle earlier and could not find it, Mr. Finley attempted to convince me into finding a new vehicle. My requirement to him was a truck under 100k miles, and the only item he could come up with was trying to find me a vehicle that had 180K miles on it. This was the most unprofessional place I have ever had an opportunity to meet with. STAY AWAY. More

Bait and Switch Then Sold Me a Problem Car First, the car I came to see was a piece of junk. Four tires all different, one bald. Rattled so much when I started it I refused to drive it. CD play First, the car I came to see was a piece of junk. Four tires all different, one bald. Rattled so much when I started it I refused to drive it. CD player had a CD stuck in it which it couldn't eject. After 30 min wait I started to leave and several "salesmen" ran after me. I wish I had kept going. They showed me a used car that looked nice and we agreed on a price. After 4 days the battery was totally dead (bad cell). The mechanic said that the only way it lasted 4 days was if the battery had been "juiced up" shortly before I bought it. I had the mechanic check it over and the front brakes were about shot and the turn signal was malfunctioning and would need to be replaced. I have spent $750 just to have a drivable car. I sent an email to Tom Cliver, an executive with McCombs and told him what had happened and never got a reply. I guess this is the way McCombs does business (just like a sleazy auto sales business) I wish I had never set foot on the McCombsFordWest car lot. Never again ! More

Con men Salesman says one thing"comes with...." then you get to the finance office to hear "yeah, but it costs extra..." Salesman shows you features on a car Salesman says one thing"comes with...." then you get to the finance office to hear "yeah, but it costs extra..." Salesman shows you features on a car but the car they bring around in the color you want has less features...when you ask about them, you hear "oh, the model in this color doesn't have those features " They tell you the car with the features in the right color will be in next week but you need to do the paperwork today" Took a month before my car came in...no call on status, and a different story everytime I called to ask. They sell you a total car warranty and tell you everything is covered bumper to bumper rvice the serice department says they only know if it's covered when the warranty provider agrees to pay for it. Could go on with their games but you get the idea. More

Very Successful F-150 Purchase Had scheduled an appointment and my Sales Representative, JD Tabrizy, was waiting for my arrival. He was very friendly and courteous and was extremel Had scheduled an appointment and my Sales Representative, JD Tabrizy, was waiting for my arrival. He was very friendly and courteous and was extremely helpful in getting what I wanted. Truly will recommend him to my family and friends. More

Great experience, will always come back! I have to say that red mccomb ford west always take the time out to make sure that me and my family are taking care of. The experience gets better eac I have to say that red mccomb ford west always take the time out to make sure that me and my family are taking care of. The experience gets better each time. This experience recently was much better then before because they were more quicker then before from our last purchase. JD did a fantastic job and I would recommend him when you come to buy a car from here. He stay with me throughout the whole process. He is one of the best salesman that I had a pleasure working with. More

Awesome purchase experience JD was the first salesman I saw and asked him to help me. He was very informative, friendly and courteous. The different employees involved in the tr JD was the first salesman I saw and asked him to help me. He was very informative, friendly and courteous. The different employees involved in the transaction were thorough and efficient. The finance offered me a payment plan that is manageable. Awesome service. More

Successful experience From the moment you walk in, someone is readily willing to assist you. We went in with simply wanting to see the inventory on a car we wanted to possi From the moment you walk in, someone is readily willing to assist you. We went in with simply wanting to see the inventory on a car we wanted to possibly purchase. We were guided to a great car salesman " JD". Our whole experience was great. Sales Manager John and financial Manager, Angel as well were all very helpful. We came out in the end with an Awesome deal. We appreciate all their help at Ford West! More

Best salesman experience The salesman was very nice and very knowledgeable about the vehicle we were interested in. He did not try to pressure us, he tried to give us the bes The salesman was very nice and very knowledgeable about the vehicle we were interested in. He did not try to pressure us, he tried to give us the best deal. The sales manager came in and did the same thing. The gentleman from the financial department was very friendly and very helpful. There were other people we came across that were also respectable to us. More