McCombs Ford West
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Shady to say the least I went here with my son so he could purchase his first vehicle, since he got his first job. We had all the data with us on the rebates and cost, then I went here with my son so he could purchase his first vehicle, since he got his first job. We had all the data with us on the rebates and cost, then someone in the back area behind desks started adding all this other stuff and changing numbers left and right.. I gave him 15 minutes to fix it and then I was leaving. All of the sudden some general manager comes out who stated "I just got here", " I told him what do you want" he hit my car with his hand and said have a nice day. Where were you when I was asking for someone else to come and let's get this done. Went to Jordan Ford upgraded from an SE to an SEL and got it for $1,600 less than the SE and no issues More
Great Sales Person .... love the attention given. This is our second time buying a vehicle from this dealership...Came back after liking the attention our sales person dedicated in taking his time to This is our second time buying a vehicle from this dealership...Came back after liking the attention our sales person dedicated in taking his time to give us different options while looking for the perfect vehicle. Thank you Mr. Eloy Sanchez !!! More
Very helpful received my vehicle the same night Very satisfied with sales associates and the whole process of buying a new vehicle at Red McCombs Ford. Would recommend to others I know, Good job tea Very satisfied with sales associates and the whole process of buying a new vehicle at Red McCombs Ford. Would recommend to others I know, Good job team More
Good experience My salesman and the other staff members I dealt with were helpful and polite. I arrived at 10 am and drove home in the vehicle I was looking for at 2 My salesman and the other staff members I dealt with were helpful and polite. I arrived at 10 am and drove home in the vehicle I was looking for at 2 pm. More
Best experience with buying a new vehicle ever! Just knew this was going to be a very unpleasant experience. I had to do most of the deal by phone. I told them what I was going be trading in, what I Just knew this was going to be a very unpleasant experience. I had to do most of the deal by phone. I told them what I was going be trading in, what I wanted and was very pleased with all when I actually arrived to see the vehicle days later and close the deal. Started with the General Manager, to the sales guy AJ. Everyone I had contact with that day at this dealership was pleasant, they made the unpleasant act of buying a new vehicle very easy and painless. More
Vehicle purchase Recently I purchased a 2017 Ford Escape from this dealership. The treatment I received afterward was very substandard. I could not understand one of Recently I purchased a 2017 Ford Escape from this dealership. The treatment I received afterward was very substandard. I could not understand one of their.employees. Another one became hostile, a person by the name of Johnny Rodriguez. In view of the treatment received, I will never go to this dealer again.👎👎??😝😝 More
Worst Dealership Horrible experience! Shortly after arriving I saw a couple leaving stating they would never be back. An hour later I did the same. High pressure sal Horrible experience! Shortly after arriving I saw a couple leaving stating they would never be back. An hour later I did the same. High pressure sales but make terrible deals. They pull the tag team strategy: the old "my manager" wants to talk to you. Not for me. However, I did go to another dealership the next day and purchased a new car. I don't recommend to anyone! More
They sell crap cars and wont acknowledge you after you sign 1st car I bought broke down, luckily I hadn't signed the paperwork yet. Wasn't so lucky with the second car. When I tried to get help my calls and le 1st car I bought broke down, luckily I hadn't signed the paperwork yet. Wasn't so lucky with the second car. When I tried to get help my calls and letters went unanswered from the salesman, manager and general manager. Their high pressured sales tactics will wear you down so they can make sure they screw you as much as they can. Stay away from all Red Mccombs More
Bought a Santa Fe Samuel was so helpful; Not pushy, very knowledgeable, and caring. Listened to our situation and needs and we can't thank him enough. My wife loves Samuel was so helpful; Not pushy, very knowledgeable, and caring. Listened to our situation and needs and we can't thank him enough. My wife loves the new vehicle!!! More
Great Experience I generally do not enjoy car shopping especially with a picky daughter. My daughter had a specific car in mind and I had a specific price range. Sam a I generally do not enjoy car shopping especially with a picky daughter. My daughter had a specific car in mind and I had a specific price range. Sam and his trainee were patient enough to allow my daughter and I to compromise. We were able to get her the car she wanted at the price I was wanting. I highly recommend Sam and Red McCombs Ford West. More