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McCombs Ford West
San Antonio, TX
2,005 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,005 reviews
November 14, 2017
Completely satisfied!! We recently purchased a vehicle at McCombs Ford in San Antonio, Texas . The sales person there (J D ) took care of everything for us & made sure we ha We recently purchased a vehicle at McCombs Ford in San Antonio, Texas . The sales person there (J D ) took care of everything for us & made sure we had everything we requested for our second purchase of a vehicle with him. More
by Rmancha65
Employees Worked With
J D Tabrizy , Mohammed Aourani
November 09, 2017
Best car buying experince. Toya was very helpful she made sure to get all my need and want in the vehicle. She was very attentive she made sure she showed me ever vehicle with e Toya was very helpful she made sure to get all my need and want in the vehicle. She was very attentive she made sure she showed me ever vehicle with every different package. she made car buying very easy. i would recommend her to anyone looking for a vehicle. More
by Erinnicole99
Employees Worked With
Toya Steward
November 09, 2017
Very professional Toya was extremely helpful and professional. She made sure to listen to my needs and followed through with everything. Overall, it was a fast and easy Toya was extremely helpful and professional. She made sure to listen to my needs and followed through with everything. Overall, it was a fast and easy buying experience. 10 out of 10 would recommend buying a car from Toya at McCombs Ford West. More
by Jackie Jimenez
Employees Worked With
Toya Steward
November 09, 2017
Wonderful Experience I am very satisfied with the experience I had with Toya Steward when I bought my Explorer. She was knowledgeable, pleasant, and efficient. I apprecia I am very satisfied with the experience I had with Toya Steward when I bought my Explorer. She was knowledgeable, pleasant, and efficient. I appreciated that she was respectful of my time and made it an easy process. More
by lolom79
Employees Worked With
Toya Steward
November 07, 2017
Great customer service Rene Velasquez was very helpful through the whole process, told us about the deals going on right away as soon as we got there, answered all questions Rene Velasquez was very helpful through the whole process, told us about the deals going on right away as soon as we got there, answered all questions we had More
by Erica210
Employees Worked With
Rene Velasquez
November 06, 2017
A wonderful experience Toya has far been one of the best Sales Persons I have ever worked with. She understood my needs and wants. Before going into the dealership she told Toya has far been one of the best Sales Persons I have ever worked with. She understood my needs and wants. Before going into the dealership she told me she would give me her VIP treatment and that she did. I bought a 2017 Ford Focus but she made me feel like I bought a million dollar car. I would recommend her to anyone looking for a vehicle. More
by 4userenity
Employees Worked With
Toya Steward
November 04, 2017
Thanx! Drove to SA from 4 hrs away. Rene Velasquez waited for us until we arrived after 5p & still drove away in our new Ford Expedition! Thank you! Drove to SA from 4 hrs away. Rene Velasquez waited for us until we arrived after 5p & still drove away in our new Ford Expedition! Thank you! More
by Mike & Syl Jalomo
Employees Worked With
Rene Velasquez
November 04, 2017
Worst experience ever! Bought a 2017 Ford Escape. Advertised price was $2000 below what I paid because car came with Polysteel. When I asked for proof of pilysteel a few day Bought a 2017 Ford Escape. Advertised price was $2000 below what I paid because car came with Polysteel. When I asked for proof of pilysteel a few days later excuse was they had lost the work order and would need to reapply it to the car. Right... gotcha! Do not fall for this! Demand to see proof of application! Also purchased extended warranty, which finance manager said included one chip key in case we needed it. Gotcha again! Upon closer inspection the key was actually an extra $395 charge. Do not fall for this! Lastly I've been complaining of a rancid smell when I turn on the air conditioner for the last two oil changes but was told nothing could be found and suggested I change my filters which I did. Still stunk so after doing my own research I took it in and asked them to check for clogged air conditioner drain. Service rep told me that isn't covered by warranty. What? Yeah, that's part of normal maintenance like changing your oil. He said it needs to be blown out, and when I asked if he could do that for me, he again said it was not covered. In all my years of owning cars I have never blown out the air conditioner drain as part of normal maintenance. They ended up doing it and not charging me after all saying that the warrant covered it, but why give me s hard time to begin with, or making me figure out what was wrong? Worst service ever! Do not buy a new car or get your car serviced here! More
by Unhappy
Employees Worked With
Michael Harwood
October 30, 2017
Once a Lyfter, now I Fiesta Toya Steward went above and beyond to help me find a car. With my credit score and US Territory license, it proved to be quite the difficulty at other Toya Steward went above and beyond to help me find a car. With my credit score and US Territory license, it proved to be quite the difficulty at other dealerships. She was able to help me with car insurance, a bank loan, and a brand new car. I used Lyft religiously for work and play, but now my hard earned money goes to a baby of my own. More
by IslandMermaid
Employees Worked With
Toya Steward
October 23, 2017
Very Understanding With My Situation . After Discussing My Concerns About The Camera On My Truck With Mr. David Jackson (D.J.) He Was More Than Willing To Help Me With My Request . He Has A After Discussing My Concerns About The Camera On My Truck With Mr. David Jackson (D.J.) He Was More Than Willing To Help Me With My Request . He Has Already Contacted Me More Than Twice To Arrange With Me On When I Can Take My Truck In To Have It Worked On .I Look Forward To Dealing With This Dealership In The Future And My Continuation Of Purchasing Ford Trucks..... Thank You Sales Team ......, No Pressures Just Facts ! More
by Opinions Of Service
Employees Worked With
Other Employees :
Robert ( Parts Specialist ) , very helpful , The Reciptionist Always friendley and helpful ., DJ Jackson, Samy Aboukoura
