Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McCombs Ford West
San Antonio, TX
2,005 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,005 reviews
January 16, 2018
What a Wonderful Experience Roger was a great person to work with! He was very knowledgeable about the cars and was extremely professional. It was a pleasure exploring new cars w Roger was a great person to work with! He was very knowledgeable about the cars and was extremely professional. It was a pleasure exploring new cars with him. I would definitely recommend anyone to go see him for their car buying needs. More
by Mikayla7
Employees Worked With
Roger Mortensen
January 14, 2018
Quick and easy process Drake made buying process easy. I found car that made me happy. The price was great. I appreciate his willingness and speed to get deal done quickly. Drake made buying process easy. I found car that made me happy. The price was great. I appreciate his willingness and speed to get deal done quickly. Thanks again More
by Very satisfied
Employees Worked With
Drake Babaie
January 13, 2018
Raptor 2018 2kewl n then some Roger was great better yet awesome hopefully he is here when I come back for the next vehicle ask for this guy...I can’t wait to do business again Roger was great better yet awesome hopefully he is here when I come back for the next vehicle ask for this guy...I can’t wait to do business again More
by Raptor dude 2kewl
Employees Worked With
Roger Mortensen
January 12, 2018
Car sale Great Customer service and Great Management. Come check out Red McCombs Ford West, I appreciate them and they will appreciate you. Haven’t had any pro Great Customer service and Great Management. Come check out Red McCombs Ford West, I appreciate them and they will appreciate you. Haven’t had any problems so far. More
by Lurati1
Employees Worked With
Mister Finley, Jonny Rodriguez, Jon Vidaure, Roger Mortensen
January 11, 2018
Hassle free. Ask for Roger at McCombs Ford West on NW Loop 410. This guy is an easy to understand straight talker. He will quickly show you the truck you’re lookin Ask for Roger at McCombs Ford West on NW Loop 410. This guy is an easy to understand straight talker. He will quickly show you the truck you’re looking for. More
by Dannyboy
Employees Worked With
Roger Mortensen
January 10, 2018
AWESOME TRUCK Purchased on F-150 from Rodger who was knowledgeable about the product quick and effective and very efficient to my limited time and needs and my fami Purchased on F-150 from Rodger who was knowledgeable about the product quick and effective and very efficient to my limited time and needs and my family very satisfied with the purchase and the vehicle and the experience overall would definitely recommend Rodger look forward to purchasing more vehicles from him in the future More
by Newtruck1
Employees Worked With
Roger Mortensen
January 08, 2018
Vehicle Purchase Our Salesman (Eloy B. Sanchez), was very understanding of our need for a new car. I appreciated all his attention. I will recommend Mr. Sanchez to a Our Salesman (Eloy B. Sanchez), was very understanding of our need for a new car. I appreciated all his attention. I will recommend Mr. Sanchez to all who are interested. More
by ernesto1ford
Employees Worked With
January 07, 2018
Efficient, pleasant purchase. We were interested in a Ford Edge with most of the options. We contacted Mccombs Ford West as recommended by CARPROUSA and within 30 minutes we had a We were interested in a Ford Edge with most of the options. We contacted Mccombs Ford West as recommended by CARPROUSA and within 30 minutes we had an email from the manager directing us to Vernon White. Within the hour we were in the showroom and driving a similar Edge. We wanted a Ruby Red Titanium and Vernon could only find one in the state. So he worked hard to get that Edge transferred while ordering a factory car just in case. Luckily for us he was able to get that one available Ruby Red within about a week and we didn't have to wait for the factory to build/deliver. Others in the dealership provided guidance on the Edge including linking our phones and helped us finance. We've only put a thousand miles on it but still love it. More
by Francis C
Employees Worked With
Vernon White.
December 04, 2017
Extreme customer service from Dolores Fernandez!! Recently purchased a Ford Escape, would have never considered buying the vehicle without Dolores excellent customer skills from the beginning to the e Recently purchased a Ford Escape, would have never considered buying the vehicle without Dolores excellent customer skills from the beginning to the end. She went above and beyond to inform me of what was needed to close the deal. More
by Juanita Romo
Employees Worked With
Dolores Fernandez
November 20, 2017
Hope and Dany in drive away lot got it done Hope and Dany tracked down a vehicle that fit my wants, needs, and budget. Kept me informed the whole way. Frank in finance made everything easy to un Hope and Dany tracked down a vehicle that fit my wants, needs, and budget. Kept me informed the whole way. Frank in finance made everything easy to understand and was quick! More
by Froggie
Employees Worked With
Hope, Dany Diaz, Frank Velasquez
