McCloskey Imports & 4x4's

On March 4, 2024 I purchased a 2016 KIA Forte from this dealership. I chose McCloskey based on their advertisement of receiving numerous awards for dealer excellence, etc. The two people I dealt with wer dealership. I chose McCloskey based on their advertisement of receiving numerous awards for dealer excellence, etc. The two people I dealt with were the salesperson, Hunter and the used car manager, Manny Based on their ads I "assumed" all the vehicles in the inventory had been checked to assure there were not major mechanical or structural issues. As my review will show....I was mistaken. After purchasing and driving the vehicle I noticed the steering wheel was not properly aligned. Noting dangerous but quite annoying. Yesterday, March 18th I had owned the car two weeks. It was also the first day warm enough to necessitate the use of air conditioning. I discovered not only did the air conditioner not blow cold air....it didn't blow cool air. Was also noted the button used to circulate air in the vehicle did was stuck on re-circulate. Since I would be leaving out of state in a couple of weeks I decided to take the car in to McCloskey and have them fix these "minor" issues. Upon my arrival the first person I saw was my original sales person, Hunter. After explaining my issues I stopped in at the business office to check on some necessary paperwork. When I came out Hunter was in the office of Manny. I was invited in wherein I explained the issues I was having with the vehicle. Manny appeared to be concerned stating I "hope" the problem with the air conditioning is it needs to be charged. Also stated he'd see if he could get the service department to look at it while I was there. He went on to explain the steering wheel alignment and air circulation were a different matter. McCloskey would not be able to cover such repairs. I was shocked. I couldn't understand. My reason was these were obviously problems with the vehicle prior to my purchase. I felt the dealership, especially with how they advertised their pride of being excellent, would surely fix something that was pre-purchase. NOPE...not McCloskey. When I continued to complain Manny said "sir.....this is a used car....you bought a used car." I knew I bought a used car, however; these were pre-existing problems I knew nothing about until I drove the car a bit and turned on the air conditioner for the first time. Manny reiterated "sir....you bought a used car." He did, however, agree to have the service department check the air conditioner. After waiting more than 45 minutes with my vehicle still parked in on the parking lot....not in the service department....I secured my keys and departed. My statement to others who may be considering a purchase from McCloskey Motors is: BUYER BEWARE. I shall never purchase another vehicle from this company. I shall also advise all family members and friends to not deal with McCloskey Motors as well. More

Benji was amazing and very informative and helpful. Diffently would go back because of him. Diffently would go back because of him. More

We were impressed from the start! Nazzi greeted us at the door and addressed us by name and introduced herself. She was professional, personable and extremely knowledgeable. We were comfortable from the st door and addressed us by name and introduced herself. She was professional, personable and extremely knowledgeable. We were comfortable from the start and did not feel pressured. She listened to all our needs and budget and found the perfect vehicle that fit everything we discussed and more. She had the vehicle ready at the front door and we looked no further. She listened to all our requirements and surpassed them. We had a tight budget and cannot believe the vehicle, warranty and monthly payment she got for us. She stayed way past closing and we did not feel rushed, Nazzi is detailed and goes above the call of duty. Beyond our expectations of customer service. I highly recommend Nazzi! We felt like family, not just customers. I will look no further, I will recommend all of my family, friends and coworkers to Nazzi. If you need a vehicle, tight budget, single parent, even with credit concerns, etc. see Nazzi! You will not be disappointed! More

Chris was an amazing and out going Sales person he had a positive attitude and had a smile that it felt like we’ve know him for a long time. Great customer service Chris 👍 you deserve an award. Joe also ha positive attitude and had a smile that it felt like we’ve know him for a long time. Great customer service Chris 👍 you deserve an award. Joe also had a great positive attitude great customer service. Everyone was smiling and did a great job keep it up!! 💯💯💯💯💯 More