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37 Reviews of McCarthy Hyundai - Service Center
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August 03, 2019
Great experience! The service personnel at McCarthy are always courteous, knowledgeable and eager to make sure that everything is just the way that it should be! The se The service personnel at McCarthy are always courteous, knowledgeable and eager to make sure that everything is just the way that it should be! The service is always top notch and the prices reasonable for a dealership. More
by Husker Bob
Employees Worked With
I don't remember his name but he was very professional in the way he worked with me.
June 26, 2019
Meh on service Took FOREVER to get my work done, poor updates on timing. Did appreciate thoroughness on why other recommended work was being sold as it was. Just a m Took FOREVER to get my work done, poor updates on timing. Did appreciate thoroughness on why other recommended work was being sold as it was. Just a meh experience. More
by Bjg2779
Employees Worked With
Felix Moreno
June 14, 2019
Service department Their service was fast and through. I was in and out of the shop in 45 minutes for an oil change. They even helped me ya problem that was not service Their service was fast and through. I was in and out of the shop in 45 minutes for an oil change. They even helped me ya problem that was not service related More
by gieveaugie
Employees Worked With
Jamiee , Felix Moreno
January 27, 2019
Great service Thorough explanations of service, no gimmicks. Friendly service managers! I will buy my next Elantra here. I’ve never had an issue for the last year a Thorough explanations of service, no gimmicks. Friendly service managers! I will buy my next Elantra here. I’ve never had an issue for the last year and a half I’ve been coming here with my Canadian imported-Elantra. More
by Elantra17
Employees Worked With
Unsure!
January 19, 2019
Great service experience They were very informative, fast and efficient when we had our cars in for service. I also appreciate that they got me in on time. They were very informative, fast and efficient when we had our cars in for service. I also appreciate that they got me in on time. More
by Annette
Employees Worked With
Louis A.
January 11, 2019
Excellent Service Experience! Very professional experience. Very thorough and helpful. I had to have the windshield washer reservoir/pump serviced. And I got an oil change. Very go Very professional experience. Very thorough and helpful. I had to have the windshield washer reservoir/pump serviced. And I got an oil change. Very good service crew. I will be back and be a repeat customer. More
by Richelle26
Employees Worked With
L. Aubrey
January 08, 2018
Sub par service I made an appt 8:30am to have my car repaired for sputtering and losing power. The day of the appt. I could not drive the car in so I called Mccarthy I made an appt 8:30am to have my car repaired for sputtering and losing power. The day of the appt. I could not drive the car in so I called Mccarthy for a tow and let them know it would be late for the appt. The car arrived at the shop at 10am. I called to confirm they had the car, they had not checked it in yet. I told them I had an appt so it should still get checked in in a timely manner. My car was not checked in until 3pm. They could not get the car fixed that day. The next day I called bright and early only to receive a return call 2 hours later. The car would not get fixed and now we were into the weekend. My service rep said I could come pick up the car for the weekend - oh, but wait - it had to be towed to the lot. I went to get a loaner which was full of pet hair, uncleaned inside and out and had right fender damage. I reached out to the service manager who apologized profusely and let me know he was on top of it. He would have the part overnights in. The next day I called and left a message for the service manager. He did not return my call so I called again. He called back and told me 'he failed me' for not calling back. He would give me a break on my labor - oh but wait, my car was under warranty. The overnighted part was not in and would not be in until the next day. So I called again on the following day. The part was in and the car would be ready. I called at 1pm. The car would be ready at 2pm. I showed up at 3pm and the service rep had to find my car and get it ready. Walked out at 4pm with my car. No one I dealt with in the entire transaction was service oriented. No one knew what was going on or seemed to care. I won't be back. More
by Cgur
Employees Worked With
Ryan - Service Manager, Felix Moreno
October 16, 2016
Service is great I have bought several cars from McCarthy and have enough been pleased with the sales process. I have now decided to use them for service on my year ol I have bought several cars from McCarthy and have enough been pleased with the sales process. I have now decided to use them for service on my year old car too. Scott Essex has always been helpful and even though I pay a little more than at a single service place to have an oil change done, it is worth it. Scott always makes sure that my needs are met if I need a loaner or just want to wait on the car. I recommend you continue using them even after your free oil changes are used! More
by Corkysmom
Employees Worked With
Scott Essex
October 08, 2016
Great service Wonderful people to work with. Fast friendly service. Kept me up to date on my vehicle Always take my vehicles there. Never feel pressured to buy Wonderful people to work with. Fast friendly service. Kept me up to date on my vehicle Always take my vehicles there. Never feel pressured to buy something I don't need More
by Momof4
Employees Worked With
Pedro Alvidrez
October 05, 2016
Fast! Had my first oil change at the dealer. Joe Oliver checked me in and got me out in less than 45 minutes. He also checked if there was any warranty and Had my first oil change at the dealer. Joe Oliver checked me in and got me out in less than 45 minutes. He also checked if there was any warranty and software updates available on my car. I've used Goodyear in the past, but this was much faster and easier. More
by msellen99
Employees Worked With
Joe Oliver
