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McCarthy Chevrolet
Olathe, KS
310 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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310 Reviews of McCarthy Chevrolet
May 05, 2018
Wonderful Experience Came in looking for the car that I got, salesman was very nice and helpful moving everything along smoothly. Was very satisfied with my experience. Came in looking for the car that I got, salesman was very nice and helpful moving everything along smoothly. Was very satisfied with my experience. More
by Tank T
Employees Worked With
Heath McRoy
March 19, 2018
Heath rocks!!! Best salesman ever, i have bought 4 cars in the last 3 years from Heath. Always works with me and gets me what i want every time. Now i need a new tru Best salesman ever, i have bought 4 cars in the last 3 years from Heath. Always works with me and gets me what i want every time. Now i need a new truck, going back to Heath for sure!!!! More
by Seanstrick
Employees Worked With
Heath McRoy
September 08, 2017
Very helpful and friendly service! I took my car in not knowing exactly what was wrong. It seemed to be shuttering when I accelerated and when driving in low gear. Scott listened as I e I took my car in not knowing exactly what was wrong. It seemed to be shuttering when I accelerated and when driving in low gear. Scott listened as I explained the trouble and called a technician so that he could take it for a drive to see what was the matter. As we waited for the technician, he also took a peek under the hood for me and discovered a possible issue with the cooling tank. He also showed me that my license plate bulbs had gone out. Scott explained that they would take it into the shop and take a closer look. He got a rental for me to drive as repairs were being made and showed me how to work the locks and how to use the push-button start. He also said that he would call with updates for me. He did follow up later to let me know that they would be replacing the transmission and that it was covered under the warranty! Yay! A few days later, he called to let me know that it was ready and that they replaced the cooling tank as well! Throughout the whole process, Scott was so patient and so friendly. I really appreciated how he explained things to me and how he followed up with me as well. He did an outstanding job! More
by Moriah
Employees Worked With
Scott Bremer
June 28, 2017
Estimate vs Actual on SCHEDULED MAINTENANCE = UNBELIEVABLE! Horrible service department. It was time for scheduled maintenance on my Camaro. I called them and asked for a price and what they would be doing. I w Horrible service department. It was time for scheduled maintenance on my Camaro. I called them and asked for a price and what they would be doing. I was told it was a major mileage hurdle and that it would be $1000 for everything that needed to be done. I made sure and asked that it would cover everything and was assured that it would unless they found anything outside the list of services that needed repaired. I scheduled the service and dropped off my car. I was told if they found anything additional they would call. No calls, except to tell me that my car was ready to be picked up. Imagine my surprise when I went to get my car and was met with a $1,600 bill for the scheduled maintenance. No added items, just what was expected. Then they lay out the BS... "well, your car takes more transmission fluid than we allow," and "our estimate didn't include disposal fees and taxes." "Oh, and we needed to spend some additional time tuning the engine." Really??? You don't know how much a car you service takes in the way of fluids? You don't know up front what the taxes and fees will be? 60% over their estimate and they didn't even have the decency to run it through their car wash. This service department is as bad as the moving companies that quote you low, pick up your stuff, and then refuse to give it back without paying considerably more. My next email is to Chevrolet. This service department is borderline criminal and doesn't represent the company well at all. STAY AWAY! More
by Lisa
Employees Worked With
Pedro
May 08, 2017
Great Job Ken was very helpful and did all he could to see that I was satisfied with the service. Also followed up to see that everything was as it should be. Ken was very helpful and did all he could to see that I was satisfied with the service. Also followed up to see that everything was as it should be. More
by KOF13
Employees Worked With
Ken Archambeau
April 14, 2017
Shawn is very friendly and understanding Brought my Captiva computer failed, was fixed with no hassle (under warranty) Job done while i used a new loanier. Excellent! Keep up the good work Brought my Captiva computer failed, was fixed with no hassle (under warranty) Job done while i used a new loanier. Excellent! Keep up the good work More
by Captiva
Employees Worked With
Shawn Dearing
April 06, 2017
Bought a Jeep.Wench wasn't working they wouldn't fix it. Recently bought a Jeep at mcCarty.sales people were friendly and helpful.But I was not told the wench on the Jeep didn't work.called several times.fin Recently bought a Jeep at mcCarty.sales people were friendly and helpful.But I was not told the wench on the Jeep didn't work.called several times.finally got thru to a manager.He told me the wench was after market and they wouldn't fix it.Also after the deal was made I was told the Jeep had been rear ended.I even told the salesman rear end had a noise.I bought a new truck from mcCarty years ago, but I will not buy another vehicle there. More
by Dan
Employees Worked With
Nick cathey
April 04, 2017
Great experience! My experience at McCarthy was great! I bought a 2017 Malibu, which I love! My salesman, Siam Sangkhanet, was wonderful to deal with. He was very knowl My experience at McCarthy was great! I bought a 2017 Malibu, which I love! My salesman, Siam Sangkhanet, was wonderful to deal with. He was very knowledgeable, thorough, friendly, and professional. I would definitely buy another car from Siam in the future! Thank you for the stress-free experience! More
by Cheryl
Employees Worked With
Siam Sangkhanet, Heath McRoy, Chad Atacheson Sr, Ben Weyrauch
March 22, 2017
Up and Beyond to Help! This has been a whirlwind of a few weeks with my Traverse. Scott B. has been fighting on my behalf with my warranty company for two weeks to do what w This has been a whirlwind of a few weeks with my Traverse. Scott B. has been fighting on my behalf with my warranty company for two weeks to do what was right to pay for the engine repairs. He could have apologized that they declined it and asked what I wanted to do about the problem, but instead he showed true integrity and fought a long, drawn out battle for me to get what I had paid for in the warranty. He never showed frustration to me but kept me in the loop throughout the process. I will continue to have my vehicle serviced there as I have done since I bought it as I know he has his customers best interest in mind at all times. Thank you, Scott B.! More
by C. Berry
Employees Worked With
Scott Bremer
February 13, 2017
DALE is the man!!!! Dale Mercer at McCarthy Chevrolet in olathe is the best. Very funny and professional. he made my car buying experience great. Dale has a great persona Dale Mercer at McCarthy Chevrolet in olathe is the best. Very funny and professional. he made my car buying experience great. Dale has a great personality and was all about making sure my needs were met. I cannot stress enough about how great of a salesman and just a caring person he was to work with. More
by lakeda23
Employees Worked With
Dale Mercer
