McCarthy Auto World

We came in to look at a used vehicle which we did do and were interested in buying. After further discussion we decided to go with a new vehicle because of the zero financing offer. were interested in buying. After further discussion we decided to go with a new vehicle because of the zero financing offer. More

When I first bought my envision here it all was good. Give you guys a great review. Now that I brought it in for an oil change it's all changed. The technicians told me that they were running a half hour Give you guys a great review. Now that I brought it in for an oil change it's all changed. The technicians told me that they were running a half hour behind. I'm now going waiting 2 hours and 15 minutes for a stinking oil change. Not happy, not pleased. More

My brakes clearly had minimal life left in them at best when I brought it in for an oil change. I did get my oil changed (which took about 2hrs) then after leaving the dealership my brakes began to grind, when I brought it in for an oil change. I did get my oil changed (which took about 2hrs) then after leaving the dealership my brakes began to grind, sounding like metal on metal. I had looked at the multi point inspection that I received and didn’t see anything regarding my brakes needed to be replaced, so I had figured it was just making noise. I then brought it to my neighbor, who then looked at my brakes and told me that not only was there no brake pad left, but now my rotors were worn down and needed to be replaced as well. My neighbor had also told me there was a leak under the car. The following day after having my neighbor put on new brakes and rotors for me, I went back to the dealership to speak to them regarding my prior visit where I received an inspection sheet in which it listed none of the following issues I previously stated. I had spoken to the assistant manager on Monday 11/18/2019 at approx 10:30a.m.. I received a call back 2 days later on 11/20/2019 at approx 11:30a.m.. in which I was told from the assistant manager that they don’t physically check the brakes during their multipoint inspection, as well as the leak not being “significant” enough to inform me. I had also asked about my check all wheel drive light and was told that I would specially have to ask them to look over that issue upon my visit as well. After purchasing my car from this dealership and only allowing this dealership to provide maintenance on my car, I will no longer be using this dealership when it comes to my car maintenance, it has proven that McCarthy Auto World is untrustworthy and unreliable. More

Purchase 2019 Buick Envision. All employees at McCarthy Auto World are considerate and knowledgeable about vehicles, including the management staff. We especially like dealing wit All employees at McCarthy Auto World are considerate and knowledgeable about vehicles, including the management staff. We especially like dealing with salesman Mel S. for his friendly and upbeat attitude. More

Happy car buyer The salesman took down what used car we wanted. A few days later called to two vehicles. He was very knowledgeable and helpful. My wife was away for w The salesman took down what used car we wanted. A few days later called to two vehicles. He was very knowledgeable and helpful. My wife was away for weekend so he had me take pictures to show her and made the deal Monday. The financial department was kind and helpful. Had a great experience. More

Customer Service Salesman very knowledgeable regarding the GMC Acadia vehicle along with the leasing program. Great demonstration regarding all vehicle functions and Salesman very knowledgeable regarding the GMC Acadia vehicle along with the leasing program. Great demonstration regarding all vehicle functions and accessories. Very helpful with the numerous accessory changes on the 2019 Acadia from the 2016 Terrain. More

Easy Car Buying Experience The lease was ending on my Nissan, and I wasn't pleased with what Nissan was offering me, so I went across the parking lot to the GM dealership. They The lease was ending on my Nissan, and I wasn't pleased with what Nissan was offering me, so I went across the parking lot to the GM dealership. They were great! Knowledgeable sales rep, who owned the same kind of vehicle I was looking at. Needless to say, the transaction was smooth, I love my new ride, glad I did it! See Jim Havrish if you're in the market for a car. More

Satisfied Customer The purchase of my new GMC Acadia Denali went very smooth with no problems. It was an enjoyable experience and I was more than pleased. A special th The purchase of my new GMC Acadia Denali went very smooth with no problems. It was an enjoyable experience and I was more than pleased. A special thanks to Sally Thelen for all her help and hard work in making my experience such. She is very knowledgeable about what she sells. She took a lot of time to explain everything from the sales aspect to making sure I knew how everything works. More

2018 All Terrain Purchased a new truck from Sally. This is my third vehicle that I purchased from her. She is very thorough and easy to work with. I don’t think five Purchased a new truck from Sally. This is my third vehicle that I purchased from her. She is very thorough and easy to work with. I don’t think five stars is a high enough rating for her. 👍 More