Mazda of South Charlotte

Mo and team were great! Very professional and easy to work with. A very thorough experience! Very professional and easy to work with. A very thorough experience! More

I purchased a vehicle from Mazda of South Charlotte, signed all finance documents, paid a $2,500 deposit, and was required to carry full coverage insurance. Ten days later I was told the loan would not signed all finance documents, paid a $2,500 deposit, and was required to carry full coverage insurance. Ten days later I was told the loan would not be funded and was ordered to return the car. Despite repeated requests, my deposit and insurance reimbursement have not been properly returned, and the dealership even had the vehicle towed without notice while still leaving the tag and insurance in my name—putting me at risk for liability. This dealership has shown zero accountability, little to no empathy, and left me without a car, out thousands of dollars, and missing work. Based on my experience and the many similar complaints already filed with the BBB, I strongly caution anyone from trusting Mazda of South Charlotte. More

I had an excellent experience working with both Taylor, salesperson, and her manager, Hunter. From the very beginning, they were attentive, knowledgeable, and genuinely interested in understanding my needs salesperson, and her manager, Hunter. From the very beginning, they were attentive, knowledgeable, and genuinely interested in understanding my needs rather than pushing a sale. That was key for me since I live in Florida and they're in North Carolina. Although I ultimately decided to postpone the purchase, my decision was made solely because I anticipate being in a more advantageous financial position in the short to medium term—not due to any hesitation about the product or the experience itself. I was extremely impressed by their professionalism, transparency, and willingness to listen, which speaks volumes about how they treat their customers, especially because the majority of experiences with some Mazda dealers in my area have been subpar. I would confidently recommend them to anyone in the area looking for a new or used Mazda, and I fully intend to contact them again when I’m ready to move forward myself. Outstanding service from start to finish. More

Just bought a brand new CX-5, and the experience was great. Taylor Perrotta, the saleswoman, was professional and straight to the point. I felt no pressure at all during the buying process — it truly fe great. Taylor Perrotta, the saleswoman, was professional and straight to the point. I felt no pressure at all during the buying process — it truly felt like I was talking to someone I knew, not someone with a fake corporate demeanor. Hunter in finance helped get the paperwork together, and the whole process was a breeze. Taylor and Hunter rock! More

Bought a new mazda from Mazda of South Char 11/6. Went in to look and checkout prices and was assisted by Angel Garcia. He was friendly, professional, knowledgeable and pleasant. It wasn't a hassl Went in to look and checkout prices and was assisted by Angel Garcia. He was friendly, professional, knowledgeable and pleasant. It wasn't a hassle like buying a car and arguing back and forth, it was so pleasant. I walked in looking and walked out with a brand new vehicle. Overall they get 10 stars. Angel our sales person and Ron the financial man were awesome along with Bobby (I think was his name) were great. I would definitely buy another car from them...These people could not have been nicer or more helpful. Trena More

Outstanding Experience at Mazda of South Charlotte! I recently purchased my Mazda CX-5 from Mazda of South Charlotte, and I couldn’t be happier with the experience. Moe was fantastic from start to f I recently purchased my Mazda CX-5 from Mazda of South Charlotte, and I couldn’t be happier with the experience. Moe was fantastic from start to finish — knowledgeable, patient, and genuinely focused on helping me find the right fit. He made the process smooth and enjoyable, taking the time to explain every feature and ensure I was completely comfortable with my decision. A big thank-you as well to Hunter in the Finance Department, who made the paperwork simple and straightforward. He explained everything clearly and made the final steps quick and easy. The entire team at Mazda of South Charlotte was friendly, professional, and committed to excellent customer service. I’m thrilled with my new CX-5 and would highly recommend this dealership to anyone looking for an exceptional car-buying experience! More

As a first-time car buyer, I was nervous about being taken advantage of—but that couldn’t have been further from my experience here! I worked with Taylor and Bobby to get my 2025 Mazda CX-5, and the who taken advantage of—but that couldn’t have been further from my experience here! I worked with Taylor and Bobby to get my 2025 Mazda CX-5, and the whole process was educational, transparent, and genuinely enjoyable. They focused on helping me, not just making a sale. Taylor really listened to what I needed and went above and beyond to find the best deal possible. I left feeling confident, informed, and excited about my new car! More

An absolute disgrace. This team will lie and manipulate due to their incompetence and inability to do their jobs, which have cost customers $$$$. No apologies, no accounta This team will lie and manipulate due to their incompetence and inability to do their jobs, which have cost customers $$$$. No apologies, no accountability. DO NOT USE THIS DEALER. More

I just leased my third car through Moe at Mazda of CLT. Every time he has made the dealership experience as pleasant and fun as possible. He has always looked out for our best interest and would highly rec Every time he has made the dealership experience as pleasant and fun as possible. He has always looked out for our best interest and would highly recommend him to anyone looking to buy or lease a Mazda. 10 out of 10 customer service everytime. If you don’t know, go see Moe! More

Treated me and my family very well. Was very kind and got us the best deal. Was very kind and got us the best deal. More