Power Mazda - Service Center

I was in a bit of a bind, and was able to stop in on a urgent, almost emergency, visit this last Saturday. Karissa, if I remember correctly, from service was amazeballs, and so was the tech. I squeezed in urgent, almost emergency, visit this last Saturday. Karissa, if I remember correctly, from service was amazeballs, and so was the tech. I squeezed in for a safety check on my brakes I had just replaced Wednesday at my local Mazda, 4 hours away. I had really bad brake smell, like burning brakes, not good. The tech had 20 hours or so of work, but again, they squeezed me in right at his lunchtime. I also was in a time crunch to make it to my granny's 100th birthday, an hour away. Turns out, the brake cable tension wasn't right, and the tech adjusted things, no charge and got me on my way. I honestly cannot say enough about how much of a god send they were. Seriously, I need to send cookies or something. And they potentially saved my life, as well as others. More

I could not be happier with the service I received at the location. A big shout out most especially to the service manager Charissa! A pretty long story, starting out with a big problem with my vehicle, but location. A big shout out most especially to the service manager Charissa! A pretty long story, starting out with a big problem with my vehicle, but at the end I felt like I was part of a team and they were the cheerleaders. More

Vehicle quality is great. The sales experience was very good and easy. The service writer is exceptional. Thank you very much. I’ll be back good and easy. The service writer is exceptional. Thank you very much. I’ll be back More

Power Mazda is the dealer where I purchased my car. I had used them for an older model vehicle. I have always found them to be knowledgeable and honest when I have questions. Their service is great and f had used them for an older model vehicle. I have always found them to be knowledgeable and honest when I have questions. Their service is great and fairly priced. More

Prompt and professional service. Pleasant and clean waiting area. Receptionist was very nice, kind and helpful. They were accommodating to our busy schedule and timeline. waiting area. Receptionist was very nice, kind and helpful. They were accommodating to our busy schedule and timeline. More

The service department at Power Mazda in Salem, Oregon is top rate in our opinion. They have high standards in integrity and in customer care. The staff is always pleasant, helpful and informative. top rate in our opinion. They have high standards in integrity and in customer care. The staff is always pleasant, helpful and informative. More

I always have good service and helpful, friendly staff who readily address my concerns. I trust this shop and the people who work there. Thanks to the staff! who readily address my concerns. I trust this shop and the people who work there. Thanks to the staff! More

Steve was very helpful with the work done on the car, got me a loaner car and kept me updated on the work being done. me a loaner car and kept me updated on the work being done. More

We have been coming to this dealership ever since we bought our first new car (ever) in 2014 (CX-5). Our experiences have always been positive with this dealership and service/parts department. Also, we bought our first new car (ever) in 2014 (CX-5). Our experiences have always been positive with this dealership and service/parts department. Also, we have been recommending them for YEARS. More

nice dealership, good team Having still held on to an old Mazda (a 2003 Tribute), we've had years of experience with this dealership, and we'd say that we like and respect them Having still held on to an old Mazda (a 2003 Tribute), we've had years of experience with this dealership, and we'd say that we like and respect them very much. First, they treat each and every customer with courtesy and respect. Second, if they found that they could charge less, they would do. In our service today, the replacement of the water pump belt was initially estimated at $120. At checking out, we were charged only $56.99. Good job, and good team! More