Mazda of Roswell - Service Center

I have been a customer of Mazda of Roswell since I bought my first Mazda in 2008. They are honest and tell you everything up front, which is rare these days. Since my first purchase we've bought two more ca my first Mazda in 2008. They are honest and tell you everything up front, which is rare these days. Since my first purchase we've bought two more cars from them and have been thrilled with their service. I would not hesitate to recommend them to anyone in the market for a new or recent pre-owned vehicle. They are the best! More

WOW!! After dealing with Honda for 11 years and numerous auto shops, I was absolutely amazed at the friendly and kind, personal interactions I had with 2 of the actual technicians! At Honda I never got to s auto shops, I was absolutely amazed at the friendly and kind, personal interactions I had with 2 of the actual technicians! At Honda I never got to speak with anyone that worked on my car. My approximately 30 minute wait was also 10 minutes! I used to spend half a day at Honda for an oil change. Personable and efficient ! Thanks you More

My sons car needed some extensive repairs after he hit a curb and flattened 2 tires. We had it towed to Mazda of Roswell and they were so helpful from the very start. There was some underlying damage that curb and flattened 2 tires. We had it towed to Mazda of Roswell and they were so helpful from the very start. There was some underlying damage that was not visible so they even suggested we contact our insurance company to see if any of the repairs would be covered. They had the car for over a week due to the fact that some parts had to be ordered but they kept me in the loop the whole time. They even contacted me to let me know the insurance adjuster had been there to look at the car. I would highly recommend them to anyone. They are professional and friendly. More

Very friendly and professional staff. I am on my second Mazda with this dealer and preparing to purchase a third. They have done an excellent job of keeping my cars healthy and on the road. The sales s Mazda with this dealer and preparing to purchase a third. They have done an excellent job of keeping my cars healthy and on the road. The sales staff is professional and not "high pressure". They seem to be committed to finding the car that is the best fit for the customer. More

Excellent customer service!! Jonathan was very professional and explained everything that needed to be done in a way that I could understand!! Helped me out of a sticky situation!! professional and explained everything that needed to be done in a way that I could understand!! Helped me out of a sticky situation!! More

I purchased my used Mazda6 from another dealership, who knew nothing about Mazda products. I came to this dealership with a rattle under the car and a broken center console latch. They quickly fixed the ra knew nothing about Mazda products. I came to this dealership with a rattle under the car and a broken center console latch. They quickly fixed the rattle and ordered the console part needed. Brandon went out of his way to make sure all my questions were answered,then set me up with Aaron who went over the set up and use of my bluetooth. This was extremely helpful as I did not receive an owner's manual. This has been one of the best experiences I have had with a service department, and look forward to a long future with them. Thank you all so much. More

I bought my Mazda Tribute from CarMax just up the street from Mazda of Roswell. I purchased an extended warranty on it at the same time. Two months later I brought my vehicle back to CarMax with a problem. from Mazda of Roswell. I purchased an extended warranty on it at the same time. Two months later I brought my vehicle back to CarMax with a problem. After they looked at it, they couldn't determine the cause of the problem so they referred me to this Mazda dealership. Working with Jonathan & Brandon was a true pleasure. They took care of me and my car as if I had bought my car there and like we were old friends. They quickly determined the cause of the problem (a problem with the gear shift)with my car. They also found 2 small oil leaks and determined that my gas mileage would increase with a new fuel filter. And since all of this was determined to should have been discovered prior to my purchasing the vehicle from CarMax, Jonathan got on the phone and had CarMax pick up all the charges that the warrenty didn't cover. Since they would need to keep the car overnight, they put me in a rental ... also picked up by CarMax. And when I came back to pick my car up, the mechanic (I forget his name) was waiting for me to answer any questions I might have for him and to tell me that I had purchased a very good car. They all have made me a believer in their commitment to their work. I only wish I lived closer to them so that I could use them for all my service. But that 80-mile round trip is a bit much for an oil change! More

Everyone I worked with at the dealership was friendly and very helpful. I would recommend this dealer to anyone. My Service experience was excellent and I did not have to wait too long. Perfect for my busy very helpful. I would recommend this dealer to anyone. My Service experience was excellent and I did not have to wait too long. Perfect for my busy schedule. More

I came in to have my 07 Mazda C-X7 serviced. I was impressed and thorougly satisfied with the professionalism, knowledge of my vehicle and the customer service. I appreciate especially appreciated Cor impressed and thorougly satisfied with the professionalism, knowledge of my vehicle and the customer service. I appreciate especially appreciated Corey's expertise! Thank you Mazda of Roswell. More

Jonathan worked with my warranty provider to ensure that my repair was covered. It took numorus calls,the repair was covered at zero cost to me. The work is always quality using factory parts and trained Ma my repair was covered. It took numorus calls,the repair was covered at zero cost to me. The work is always quality using factory parts and trained Mazda mechs. They are always friendly, willing to work to get repairs done around my schedule and complete on time. More