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947 Reviews of Mazda of Roswell - Service Center
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January 28, 2017
Tune up and fluid change Was very pleased with work done . was very pleased with john carney he is now my go to guy took very good care of my service a real asset to the serv Was very pleased with work done . was very pleased with john carney he is now my go to guy took very good care of my service a real asset to the service dept More
by pug
Employees Worked With
John Carney
August 08, 2016
Excellent Service Ever since I got my 2010 Mazda 3, I always bring it to this dealership for regular maintenance because the prices are fair, the service is quick and t Ever since I got my 2010 Mazda 3, I always bring it to this dealership for regular maintenance because the prices are fair, the service is quick and the staff is friendly. More
by Sam_C
Employees Worked With
John Carney
August 01, 2016
Forgot to add oil after oil change After having my cars oil changed I drove out of the dealership and quickly noticed a horrible sound coming from the engine as well as the check engine After having my cars oil changed I drove out of the dealership and quickly noticed a horrible sound coming from the engine as well as the check engine light illuminating. I made a u turn drove back in to the dealership. They were very apologetic. But that is a mistake that just can't be made. Hopefully, running the engine that that short period didn't do too much lasting damage. I won't be returning here. More
by Kellydaviddanny
Employees Worked With
No one gave their names and I was not given any business card.
June 17, 2016
Times the customer service folks have been excellent. Very h I have to this dealership three times and all three Times the customer service folks have been excellent. Very helpful, very kind. I have appreciated I have to this dealership three times and all three Times the customer service folks have been excellent. Very helpful, very kind. I have appreciated everything about this dealership. More
by Lg
June 02, 2016
Service Team is Respectful, Thorough and Go Above and Beyond I recently purchased a gently used 2016 CX-5 at the Roswell Mazda dealership. It was still under warranty and a part had worn out prematurely. I was w I recently purchased a gently used 2016 CX-5 at the Roswell Mazda dealership. It was still under warranty and a part had worn out prematurely. I was worried that there would be defensive denial, but happily, the service team was AWESOME!!! When I went in they offered me a loaner so I wouldn't have to wait. Not only did they fix my car, but they also fixed a tire that had picked up a screw along the way. They are so friendly, professional and punctual! It is worth buying your vehicle there just to be able to access the service department. More
by Skippy
May 28, 2016
Friendly and Efficient! Every time I go to get work done on my Mazda (very near and dear to my heart), I know that everything will be handled quickly and diligently. I am wel Every time I go to get work done on my Mazda (very near and dear to my heart), I know that everything will be handled quickly and diligently. I am welcomed with friendly faces and positive vibes. I even got great advice on what to do when I got an unjust ticket for my taillight being out! They went ahead and proactively changed all of my lights, and told me to bring all the paperwork for my court date, and I ended up not having to pay the ticket, for which I am incredibly appreciative. Some may dread going to their dealerships to get service done, but I always find the experience calm and, I daresay, enjoyable. Shout out to all the Mazda of Roswell employees for always making me feel welcome and for taking care of moi (and my car). (: More
by TatianaD
Employees Worked With
Other Employees :
John Carney, Patrica Cunningham, Josh Franklin, James Selvaggio
April 19, 2016
Mazda RX-8 oil leak resolved I noticed oil on my garage floor soon after an oil change service at another service ctr. I took the car back to them and they were unable to locate I noticed oil on my garage floor soon after an oil change service at another service ctr. I took the car back to them and they were unable to locate the source of the leak. The service ctr recommended I take my car to a Maxda dealership- I chose Maxda of Roswell. Initially it was not apparent where he oil was coming from. I authorized that the top section if the engine be removed to allow greater visibility to the area in question. The EX-8 has an overflow tube and if oil is put into the engine too fast some may spill out. This is what happened in my situation. Thanks to the service consultants Rick and Patricia-so glad it wasn't something major. More
by MazdaRX8-04
March 28, 2016
Very nice and fast Came for my first oil change and tire rotation since I purchased my car. Got me in on scheduled time and told me it would be an hour. It was. I loved Came for my first oil change and tire rotation since I purchased my car. Got me in on scheduled time and told me it would be an hour. It was. I loved it. I would like to see better coffee and maybe real creamer to make the waiting area up to date. More
by Southernchik
Employees Worked With
Corey McAtee
March 16, 2016
service department your service department has provided me with excellent service for the past 11 years on my 2005 mazda tribute. I have never had a breakdown in 11 ye your service department has provided me with excellent service for the past 11 years on my 2005 mazda tribute. I have never had a breakdown in 11 years because of your service expertise. I want to also note that the service department only performs the service that needs to done. The service department has never ripped me off. I can say that my next car will be a mazda and I will purchased it at roswell mazda. Thank you for your great service! More
by nickname
Employees Worked With
Brandon Young
March 07, 2016
Excellent Customer Focus I have received great service since the day I bought my 2015 Mazda 6 Sport (manual transmission) for any maintenance services. The Service Team is ve I have received great service since the day I bought my 2015 Mazda 6 Sport (manual transmission) for any maintenance services. The Service Team is very kind and helpful. They provide great customer focus and they do excellent work. More
by Tori A. - Vinings, GA
Employees Worked With
There was another young man - but did not catch his name - at the service desk, who provided excellent customer service. , Brandon Young, Patrica Cunningham
