Mazda of Roswell - Service Center

Mazda RX-8 oil leak resolved I noticed oil on my garage floor soon after an oil change service at another service ctr. I took the car back to them and they were unable to locate I noticed oil on my garage floor soon after an oil change service at another service ctr. I took the car back to them and they were unable to locate the source of the leak. The service ctr recommended I take my car to a Maxda dealership- I chose Maxda of Roswell. Initially it was not apparent where he oil was coming from. I authorized that the top section if the engine be removed to allow greater visibility to the area in question. The EX-8 has an overflow tube and if oil is put into the engine too fast some may spill out. This is what happened in my situation. Thanks to the service consultants Rick and Patricia-so glad it wasn't something major. More

Very nice and fast Came for my first oil change and tire rotation since I purchased my car. Got me in on scheduled time and told me it would be an hour. It was. I loved Came for my first oil change and tire rotation since I purchased my car. Got me in on scheduled time and told me it would be an hour. It was. I loved it. I would like to see better coffee and maybe real creamer to make the waiting area up to date. More

Service has been the best since Day 1 Service dept is awesome since I got my '11 CX-9. My latest appt, I had a major warranty repair, and Rick gave me a CX-5 as a loaner which was great. Service dept is awesome since I got my '11 CX-9. My latest appt, I had a major warranty repair, and Rick gave me a CX-5 as a loaner which was great. Brandon has always been great, so nice, polite and takes care of you. In the past before I bought my Mazda, I've hated taking my car to the dealership for maintenance, but not here! My wife even bought a CX-5 a couple years ago. We love our Mazdas :) More

Best Service! I had great service when I dropped my car off for maint. . Very kind and helpful people and I feel like they truly tried to save me money. I had great service when I dropped my car off for maint. . Very kind and helpful people and I feel like they truly tried to save me money. More

Data collected, problem diagnosed, fixed while I waited. Nic My 2011 Miata needed a jumpstart from the auto club the other day. Hadn't driven it for a week but that alone isn't enough to cause this type of behav My 2011 Miata needed a jumpstart from the auto club the other day. Hadn't driven it for a week but that alone isn't enough to cause this type of behaviour. It's the original battery so might be due for replacement OR do I have a more serious an electrical problem? Checked the battery connections, they were clean & tight. Put the battery on the charger overnight, then drove in to the Service Department cold, no appointment, just to discuss what my next steps should be. Patricia at the service desk asked James the technician to look under the hood for anything that might leap out as a cause. He had time to run a 10-minute test which said that the battery passed BUT needed a charge. We discussed the meaning of the results - if I charged it overnight and it was OK now but needed a charge, that wasn't a sign of a battery that wouldn't leave me stranded again soon. So back to the bay for a more rigorous test, one that involved discharging the battery to some extent to see how it behaved under stress. AHA! This time the results showed a batteryteetering right on the edge of needing replacement so the choice was clear. Battery replaced, customer satisfied! Look, the experienced car owners among you will just cluck to yourselves that a 4.5 year old battery is near the end of its service life & everyone could have saved time by just swapping in a new one right away. You are right. The point I am trying to make here is that James took the time to gather some data and let the data drive the decision on how to correct an apparently simple problem. He shared the printed output of the tests with me, I actually took it home & put it in my car-repair folder (yeah, I keep one of those - if you drive your cars as long as I do, they come in handy). I wish everyone could be as delighted with Mazda (and Mazda of Roswell) as I am. More

Service on 2004 Rx8 Service manager provided a professional but realistic estimate of potential costs associated with repairing coolant level sensor, based on potential d Service manager provided a professional but realistic estimate of potential costs associated with repairing coolant level sensor, based on potential damage to brittle radiator nozzle. Thanks to very careful and proficient technician work (Tyler I believe), job was completed without need to replace radiator- a significant cost savings. More