Mazda of Roswell - Service Center

Outstanding Customer Service The service advisor, Stephanie got me into the dealership with only a few minutes notice. She got my car fixed in one day, and was very communicative The service advisor, Stephanie got me into the dealership with only a few minutes notice. She got my car fixed in one day, and was very communicative and I am very happy with the service. More

Great Service I had been taking my car to the Dealer I purchased it from. They were not quite as accurate when it came to measuring tire tread and brake lining. I had been taking my car to the Dealer I purchased it from. They were not quite as accurate when it came to measuring tire tread and brake lining. The paperwork from the last visit showed that my brakes were in the yellow zone, so I made an appointment to have them replaced. My appointment was cancelled because of the snow storm, so when I called to reschedule they gave me an appointment very late in the day, so I declined. I paid a visit to Mazda of Roswell which is on my way home from work to schedule an appointment. They said they could take my car in right away. WOW. never expected that. (Divine Intervention). After they checked it out they told me I did not need new brakes, I still had ~10,000 miles of driving left, all I needed was a brake flush. Thank you Stephanie Johnson and Mazda of Roswell for your complete honesty, integrity and excellent customer service. You have a new customer. I am tempted to mention the name of that other dealership, but will refrain from that type of bad press. We are all subjected to enough of that on a daily basis coming from what is supposed to be the highest office in the country. Charleen Ferguson More

Stellar Service! Thank You, Roswell Mazda for your 5 Start Service. The Service Team is helpful, efficient and accommodating with identifying the problem, taking my ca Thank You, Roswell Mazda for your 5 Start Service. The Service Team is helpful, efficient and accommodating with identifying the problem, taking my car in quickly and making the fix! Much Appreciation! More

My Miata never had it so good! John was fantastic! A quick call to Mazda of Roswell and I knew my car would be in good hands! John even held a courtesy car for me on a busy Saturday John was fantastic! A quick call to Mazda of Roswell and I knew my car would be in good hands! John even held a courtesy car for me on a busy Saturday when my '96 MX-5 developed some problems. Service was impeccable, staff friendly and professional, a pleasurable experience in every way. My Miata is back in tip-top shape, and the Full Circle Inspection gave me a heads up on what maintenance and services I need to plan to take care of in the near future. The only down side is that now I'm hankering for a Mazda 6 after driving one as a courtesy car - very sly Mazda of Roswell! More

Five Star Service Starting your morning stranded on the road with 4 kids in tow is never good, but Stephanie made the experience bearable. She literally took care of ev Starting your morning stranded on the road with 4 kids in tow is never good, but Stephanie made the experience bearable. She literally took care of everything for me -from my frantic call to get a tow truck, arranging a courtesy car (that would accommodate my large family) and all the rest of the details all the way down to picking up my car after service was completed. Her communication was excellent. and my repairs were handled in a timely manner and at a reasonable cost. I appreciate all the hard work done by the service department to get me back on the road again! More

GREAT Job! Just got my '90 Miata back from Mazda Of Roswell. Their Service Advisor, Tracy Rea, did a great job of keeping me up to date on the ordering of parts Just got my '90 Miata back from Mazda Of Roswell. Their Service Advisor, Tracy Rea, did a great job of keeping me up to date on the ordering of parts and how the work was progressing. The tech took time to ride with me to make sure I was satisfied. Not only was all the work up to my satisfaction, but under the estimate! That is unheard of. More

excellent service and consistent service I have always had great experiences at this service center. The service advisers are always helpful, knowledgeable and quick. Scheduling an appointm I have always had great experiences at this service center. The service advisers are always helpful, knowledgeable and quick. Scheduling an appointment is always easy and the I have never felt like they are trying to run up my bill for unnecessary work. Tracey was the person who helped me at my most recent appointment and she couldn't be more pleasant. More