943 Reviews of Mazda of Roswell - Service Center
Great service! I always get great service at Mazda of Roswell. This is my second Mazda from this dealership and get most of my services done here. They keep you in I always get great service at Mazda of Roswell. This is my second Mazda from this dealership and get most of my services done here. They keep you informed of what is going on and have always gotten me in and out in the time frame they said up front. They also, don’t try and up sell you on the crap you really don’t need. Jay More
Amazing Customer Service A wonderful team to work with, always consistent on service delivery, be it quality, time and flexibility. John does a great job of taking care of hi A wonderful team to work with, always consistent on service delivery, be it quality, time and flexibility. John does a great job of taking care of his customers, worked with him for the past three years. His professionalism and honesty keeps me coming back to Mazda of Roswell. More
Adding on an option Added a homelink mirror to the car we had recently purchased. Part was ordered, appointment made, and mirror was in stalled in just about an hour as Added a homelink mirror to the car we had recently purchased. Part was ordered, appointment made, and mirror was in stalled in just about an hour as promised. New updated facilities are a welcome change to the dealership More
Seems Top Notch First time using Mazda of Roswell. I had and appointment, got right in and work was done faster than quoted. They were finishing up renovations, insid First time using Mazda of Roswell. I had and appointment, got right in and work was done faster than quoted. They were finishing up renovations, inside and out, plus the guest WiFi was not stable, hence not 5 stars. If the WiFi allows me to work uninterrupted ext time I visit, this will go up to 5. More
Regular maintenance Mazda Roswell and the agent handling my service, Nick, were very professional and helpful. I was given a choice of new tires and selected the ones wit Mazda Roswell and the agent handling my service, Nick, were very professional and helpful. I was given a choice of new tires and selected the ones with the longest warranty. More
10/10 recommend Would recommend you to see John Carney for great customer service with a warm welcome! Always updated me about car and went over everything that was d Would recommend you to see John Carney for great customer service with a warm welcome! Always updated me about car and went over everything that was done. Nothing was left unknown. More
service Great service. I bring my car for all service needs and have always been very pleased. I will continue to use Mazda of Roswell for my car needs. Great service. I bring my car for all service needs and have always been very pleased. I will continue to use Mazda of Roswell for my car needs. More
Replacement of Lighter The service department is changing to more of a customer oriented policy which has not being the situation in the past. There has been some manageme The service department is changing to more of a customer oriented policy which has not being the situation in the past. There has been some management additional personnel (Charlie) that is showing by example how to listen to the customer to understand the best method to correct the issue with the vehicle in a reasonable amount of time. The bottom line with the customer is can you fix the problem with the vehicle so she/he can resume their activities. Also, thanks John and Connor. More
Excellent Customer Care Charlie, thank you for taking the time to understand my issues and challenges. Then prescribing a cost effective solution and verifying the work perf Charlie, thank you for taking the time to understand my issues and challenges. Then prescribing a cost effective solution and verifying the work performed corrected the problems. Appreciate you listening to me and being committed to outstanding customer service. More
Recall and Warrantee work Drop off on the way out of town and they did all the work and keep my vehicle until I returned to pick it up. Drop off on the way out of town and they did all the work and keep my vehicle until I returned to pick it up. More