947 Reviews of Mazda of Roswell - Service Center
Best and most personal service ever. Charlie and his team always show great respect and concern for my vehicle and me. During this visit, I had a an urgent concern and they looked over the car thorough team always show great respect and concern for my vehicle and me. During this visit, I had a an urgent concern and they looked over the car thoroughly to ensure my concern was addressed. More
We o my serbAlways happy with the level of service and customer support. The facility is very clean and well cared for. we only get my 2006 MX5 services here. customer support. The facility is very clean and well cared for. we only get my 2006 MX5 services here. More
You always forget the free service we paid for when we buoght the car and charged us the full service fee. This happend already the last time around but was eventually caught at checkout after we asked f buoght the car and charged us the full service fee. This happend already the last time around but was eventually caught at checkout after we asked for it More
Very nice staff and facility. The text with video if the employee performing the inspection was a nice added feature. I will continue to use this dealership when in town. Thank you! employee performing the inspection was a nice added feature. I will continue to use this dealership when in town. Thank you! More
Amazing service and support. They literally inform everything you need to know whether it’s about insurance or maintenance. They made it so easy for me to buy my first car ever. everything you need to know whether it’s about insurance or maintenance. They made it so easy for me to buy my first car ever. More
John and the maintenance team are always helpful and they answer my questions w/o hesitation and will take the time to show me what's going on. John always does his best to make things right. He knows w they answer my questions w/o hesitation and will take the time to show me what's going on. John always does his best to make things right. He knows what he is doing and I continue to get great customer service from Mazda of Roswell, be that from the sales people to the maintenance personnel to the Admin office help. I have purchased 2 cars from this Mazda location and when needed they offered me a loaner which is very important to me. Jo M. More
Excellent service! I am so happy to be a Mazda customer, especially having previously been a customer of another car maker/dealership which makes me appreciate just how much better Mazda is than the 'averag especially having previously been a customer of another car maker/dealership which makes me appreciate just how much better Mazda is than the 'average' service experience. Every component, start to finish, was excellent - from the ease of making my appointment through the Mazda app, to the speedy service and attention and level of customer service upon arrival and all members of staff being super professional and friendly, to the expertise and helpfulness for resolving other parts of my service request, the fact that my first oil change/full service and car wash was complimentary, to the cleanliness and quality of the dealership itself (beautiful, comfortable, modern, accommodating facility!) to even being able to have a shuttle transfer to my office nearby while I waited (a loaner vehicle is also an option but they were so busy that day they didn't have one available). Truly exceptional - thank you! More
Best dealership hands down! Fast, don't play games with their customers, they mean business. You will walk happy and satisfied as a customer! Will definitely come back if I ever buy another Mazda! their customers, they mean business. You will walk happy and satisfied as a customer! Will definitely come back if I ever buy another Mazda! More
Always have a pleasant experience when I’m getting my car serviced. The staff is friendly and knowledgeable. I was having issues with my brakes too this last time and they let me know what would be the best serviced. The staff is friendly and knowledgeable. I was having issues with my brakes too this last time and they let me know what would be the best job for what I needed and price. More
I purchased my car there a little over two years ago and have had my car serviced there since. The customer experience from day one has been fantastic. It was a low-pressure sale and throughout the servic have had my car serviced there since. The customer experience from day one has been fantastic. It was a low-pressure sale and throughout the servicing they have always treated me like a very highly-valued customer. I would highly recommend hem to anybody. More