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Mazda of Roswell - Service Center

Roswell, GA

4.3
943 Reviews

943 Reviews of Mazda of Roswell - Service Center

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July 31, 2018

My service rep Nicholas was AWESOME! My service rep was very professional and personable, he placed me in a nice temporary vehicle, assured me that everything would be taken care of! Nich More

by rhonda.barksdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2018

replace motor on front driver window Pricing was what I would expect. it did not take as much time as I thought. I was pleased with both the service and the staff More

by Nuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Taylor
July 29, 2018

Service Support The Roswell Service staff have always treated me to excellent service and customer support. Recently on extreme short notice I was provided emergency More

by JTRANEPBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
July 27, 2018

Excellent They were very helpful. Thanks for giving me excellent service and helping me patch my tire. I'm also a big fan of the renovation. More

by Jackson.V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney, David Sanderson, Aliyah Taylor, Charlie Maldonado
July 27, 2018

Slow Responsiveness It took 2 months to get an appointment scheduled. Ended up reaching out to Bobby Mack for assistance, who didn’t get credit for the sale. I dropped More

by RMARIPRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Carrara
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Mack, Ben Mulicandov
Jul 28, 2018 -

Mazda of Roswell responded

I am sorry it took so long to get you in for service. I am speaking with Bobby Mack and Ben to see how we can help with that process. In the future you can also schedule online normally for the same day or week. We do offer wash and vacuum services on request as well if you would like that option in the future. Please also consider some of our detail services. You don't need to go a car wash to get a quality detail performed on your car.

July 27, 2018

Super Efficient and polite Staff I arrived early for my appointment but the staff got me in after just a few minutes. Service was limited to just what was needed with no sales pitch More

by Saftasara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
July 25, 2018

Excelente service Not only the car service but customer service were both excellent. I will recommend Mazda of Roswell. I have being going to this dealer/ service sin More

by KEYSI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Maldonado
July 24, 2018

Great service! I got a lot of work done in a short amount of time. They did a great job. The only reason this was a 4 and not a 5 is because it felt very transaction More

by Uba01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Taylor
July 24, 2018

Great customer service I was able to schedule an appointment in two days which is much sooner than expected. The remodeled center looks awesome! I was able to be dropped h More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson - he dropped and picked me up
July 24, 2018

good service, noticed incorrect statement on bill Car was serviced in a timely manner. Requested a particular airbag is be addressed and it was taken care of. However I did notice on the service she More

by mcglynn5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
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