Mazda of Roswell - Service Center

Brakes Service team was excellent. They are very friendly, proactive, and helpful. I tried getting service at other Mazda dealer (Jim Ellis) first because cl Service team was excellent. They are very friendly, proactive, and helpful. I tried getting service at other Mazda dealer (Jim Ellis) first because closer... But those idiots could not even answer their service line phones or return my voicemails left over multiple day period. Roswell Mazda is awesome! More

Very pleasant and well handled. The gentleman who helped me was very friendly and handled things very well. Professional and courteous. My car was returned to me in good condition an The gentleman who helped me was very friendly and handled things very well. Professional and courteous. My car was returned to me in good condition and the service was thorough. I'll be coming back again for sure. More

Excellent customer service Very efficient staff. wonderful facility. my courtesy car was brand new and it was a really nice surprise. I was kept informed of the progress of Very efficient staff. wonderful facility. my courtesy car was brand new and it was a really nice surprise. I was kept informed of the progress of my car and not pressured to have additional services performed. Will definitely be back! More

Great Experience! Everyone was so kind and the service is thorough. Big thanks to Conner who was so helpful!! We highly recommend this service department. The waiting Everyone was so kind and the service is thorough. Big thanks to Conner who was so helpful!! We highly recommend this service department. The waiting area is so nice, clean and comfortable. More

All day affair While I’m satisfied with work that was done, what I wasn’t thrilled about was dropping off my car a week after my scheduled 8:30am appt, only to find While I’m satisfied with work that was done, what I wasn’t thrilled about was dropping off my car a week after my scheduled 8:30am appt, only to find out they didn’t have the rear brake pads in stock and had them shuttled over from somewhere else. 9 hours later, late for an evening meeting I was paying for my service over the phone and having the courtesy car pick up my wife, since I was hustling over in her car to go to my meeting. Just seemed like a lot of extra drama for a set of rear pads, especially since they knew I was coming in a week earlier. Maybe just coordinate with parts & service based on scheduled appointments. More

Great Experience I had a great experience. Made the appointment same day. They were upfront and accurate with time it will take to service my vehicle. They honored a I had a great experience. Made the appointment same day. They were upfront and accurate with time it will take to service my vehicle. They honored a coupon from another Mazda dealership. They were friendly. More

On time repair of a recall service. Thank you The process of repair was explained clearly. The repair was done within the time promised. Overall check of the vehicle was also done. Thank you The process of repair was explained clearly. The repair was done within the time promised. Overall check of the vehicle was also done. Thank you More

quick and easy Made an appointment for a 10,000 mile check up with oil change and tire rotation on my CX-5. Checked in with Connor in the service department at 9:30, Made an appointment for a 10,000 mile check up with oil change and tire rotation on my CX-5. Checked in with Connor in the service department at 9:30, and 50 minutes later was on the road again. Perfect with a VERY competitive price. More

Just routine maintenance I had an oil change with air filters replaced 18, 000 miles on the car people were nice kept me informed, with waiting time to a minimum I would go th I had an oil change with air filters replaced 18, 000 miles on the car people were nice kept me informed, with waiting time to a minimum I would go there again. More

Excellent service!!! I don’t drive my Miata that often. I just took it for an oil change and also needed help with pairing my phone. A young gentlemen at the front desk, I I don’t drive my Miata that often. I just took it for an oil change and also needed help with pairing my phone. A young gentlemen at the front desk, I can’t remember his name, was nice enough to want to do it for me. I’m happy I can drive more often now. Thanks, keep up the good work!!! More