Mazda of Roswell - Service Center

Very friendly and fast service. The staff was very accommodating to me because I currently use a walker to get around. I felt that staff went above and beyond to make me comfortable. accommodating to me because I currently use a walker to get around. I felt that staff went above and beyond to make me comfortable. More

Great service going on for 15 years!!(Filling in to meet Great service going on for 15 years!! (Filling in to meet 25 word minimum is hard to do, but i think this will do it) Great service going on for 15 years!! (Filling in to meet 25 word minimum is hard to do, but i think this will do it) More

I wasn't going to write a review but you keep bothering me so here goes... 1) Schedule an appointment - two weeks out. Wow! Okay... 2) Arrive for one hour appointment. Sit in waiting room for 2 1/2 befo me so here goes... 1) Schedule an appointment - two weeks out. Wow! Okay... 2) Arrive for one hour appointment. Sit in waiting room for 2 1/2 before anyone ever comes 3) Someone finally comes to tell me that they need to keep my car. Not sure why it took 2 1/2 hours to tell me that. 4) Send me home with driver, this is a Tuesday, never hear a single word from the service department. I finally call Thursday afternoon... "yeah, yeah - parts are on order they should come tomorrow. Might have the car tomorrow evening. Saturday at the worst." 5) No word Friday 6) No word Saturday 7) I call Tuesday. "yeah, we're done but we can't find the key. We're investigating will let you know" 8) No word 9) Call Thursday - a week and a half later. "We're done but we're still investigating what happens with the key. Will call back soon." 10) Soon comes and goes. I need to leave town. Told the guy on the phone so. 11) Am leaving town, half way through the city... ring - your car is ready! Best part, the car still has issues. Service manager sent me a follow up email. I responded telling him that I have the same issues that I did when I came in. He never responded. Nice job lads. How about that for a review? Please stop pestering me. More

They have your best interest in mind at all times. Friendly and courteous always. Good experience always at the service center. On a lighter and funny note - The waiting area stools are truly uncomfor Friendly and courteous always. Good experience always at the service center. On a lighter and funny note - The waiting area stools are truly uncomfortable :) More

Excellent service! Great all around atmosphere! A bit too far to use it to service my car in the future, but I was extremely happy with the service! far to use it to service my car in the future, but I was extremely happy with the service! More

Waiting area was clean, had water bottles, snacks, and the customer service was good. Summary video of service was outstanding.I would definitely go back again. the customer service was good. Summary video of service was outstanding.I would definitely go back again. More

Everything was great except for the amount of time I had to wait for my car (1.5 hours with an appointment) for a routine oil change. to wait for my car (1.5 hours with an appointment) for a routine oil change. More

you need to add Alex's name and picture to the service dept. Alex Rocksssssssssss Thank you for everything and enjoyed dealing with you in the past and present. dept. Alex Rocksssssssssss Thank you for everything and enjoyed dealing with you in the past and present. More

Alex was really nice person and he patiently listen all my concerns and provided best assistance to complete my car service. it was nice experience at Mazda of Roswell. Thanks Alex and Mazda of Roswell for my concerns and provided best assistance to complete my car service. it was nice experience at Mazda of Roswell. Thanks Alex and Mazda of Roswell for your kind assistance. More

Service was quick and complete. Was expecting there will be Vaccum cleaning and basic car wash too but it was not done. Otherwise, it was good. be Vaccum cleaning and basic car wash too but it was not done. Otherwise, it was good. More