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Mazda of Roswell - Service Center

Roswell, GA

4.0
947 Reviews

947 Reviews of Mazda of Roswell - Service Center

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March 21, 2022

I have been going to Mazda of Roswell for 15 years now and have had 3 different cars serviced there. Wonderful staff, I am happy to continue doing business with them. More

by Dwarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Henslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson, Chris Hom
Mar 22, 2022 -

Mazda of Roswell responded

Thank you for trusting the Mazda of Roswell team with your loyal business! We're truly grateful for all of your support over the past 15 years and look forward to seeing you at your next visit. Take care and thanks again!

February 28, 2022

Micheal was attentive, professional and willing to assist. Everyone provided excellent customer service to me. I just moved from out of state so my anxiety was quickly resolved because of your employ More

by debbiescecil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
? Jordon, Mike Wilson
Mar 02, 2022 -

Mazda of Roswell responded

Thank you for giving us the opportunity to serve you! It was a pleasure having you visit us here at Mazda of Roswell and we hope to see you again in the future. Thanks again and welcome to the area!

November 16, 2021

Awesome quick responsive timely organized clean comfortable place management is the best for you technicians are awesome More

by Justinofarrar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Maldonado
Nov 17, 2021 -

Mazda of Roswell responded

Thank you for taking the time to share this feedback! We're honored to have you as a Mazda of Roswell customer and look forward to your next visit!

August 22, 2021

Charlie siempre facilita las cosas con el idioma, es amable y aclara todas mis dudas. solo encontré sucio el auto cuando me lo dieron y me hubiera gustado que este como le entregue More

by doloresnicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Maldonado
Aug 23, 2021 -

Mazda of Roswell responded

¡Gracias por tu reseña! ¡Estamos muy contentos de que Charlie te haya brindado una excelente visita! ¡Esperamos brindarte una experiencia de 5 estrellas la próxima vez!

August 20, 2021

Great service and were flexible with my last minute scheduling needs. Service was completed quickly and I was able to pick up the car earlier than initially expected. More

by grantwruble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin D'Amico
Aug 20, 2021 -

Mazda of Roswell responded

Hi Grant, we can't thank you enough for your continued support! We look forward to passing along your review! See you next time at Mazda of Roswell!

August 19, 2021

Great work!!!! Will definitely come back soon great staff fair prices couldn’t ask for better service. Will recommend to my friends and family. Thanks More

by TKUNZ83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Kunz, Charlie Maldonado
Aug 19, 2021 -

Mazda of Roswell responded

Thank you for recommending our team at Mazda of Roswell! We can't wait to see you next time!

August 15, 2021

Great Dealership, Service and staff! Aicha was accommodating, easy to work with Courteous. Service has always been honest about car and maintenance. One of the best. More

by ramsey1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aicha Syntiche
Aug 17, 2021 -

Mazda of Roswell responded

We're so happy to hear Aicha and the Mazda of Roswell team made this visit worthy of a five-star rating! Thank you so much for your awesome review! We'll see you next time!

August 05, 2021

I have always used Mazda of Roswell for servicing my Miata that I bought at that dealership. I appreciate their providing a ride to and from my nearby office while car is being serviced. Lydia, the driv More

by benjamin.grove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Carrera, Lydia
Aug 07, 2021 -

Mazda of Roswell responded

Thank you for sharing. We did research your concern and it shows your part was ordered April 2018 well before COVID. We unfortunately can not return a part 3 1/2 years later. We would love to confirm these details with you. Can you please contact our customer service department when you have a moment to speak.

Aug 15, 2021 -

benjamin.grove responded

I understand that you can't return a part 3.5 years later. I hope you understand that when I ordered the part I showed your service department the broken part in my Miata and asked them to order. They asked me to prepay for the part, then ordered the wrong part. Instead of allowing me to return the original part, still in the original packaging, can you consider providing me with the part that your service department should have ordered in the first place? I asked the service department if they could provide the correct part, they said yes for a prepayment of $200. I already went down that road with your service department once, not interested in being burned twice.

August 04, 2021

Wonderful. Wes and Paula went far and above the standard care and I left with my new car the same night. I will continue to recommend them to all of my friends and family in Atlanta and beyond. I will be ba More

by KELLY.BREWER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linwood Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Farber, Wesley Bittner
Aug 04, 2021 -

Mazda of Roswell responded

Wes and Paula will be so glad they made your visit to Mazda of Roswell so enjoyable! Thank you for the five-star review and for choosing us to help you get into a new car! We'll see you when you're ready to get that convertible!

August 04, 2021

The staff is very professional and kind. I have been a customer for 25+ years and have always had a pleasant experience. The waiting room is relaxing and the women's restroom is very clean. More

by oinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Aug 04, 2021 -

Mazda of Roswell responded

Thank you for visiting our team over the years! We hope to have you as a customer for life at Mazda of Roswell!