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Mazda of Roswell - Service Center

Roswell, GA

4.1
947 Reviews

947 Reviews of Mazda of Roswell - Service Center

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February 03, 2021

Pleasant to work with at air times! Showroom was clean and well stocked with beverage. Work done was transparent. Service Dept was ready for vehicle on time. More

by RICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney, Mike Wilson
Feb 03, 2021 -

Mazda of Roswell responded

We’re glad we could deliver a 5-star experience, Rick!

February 02, 2021

I purchased my Mazda CX-7 from Roswell of Mazda in 2010 and have been taking it there for service ever since. I love the concept of getting a video from mechanic inspecting car to let you know what repairs More

by CHERYLLZUNKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Feb 02, 2021 -

Mazda of Roswell responded

Thanks for the positive feedback! We're so glad to hear you are liking our video feature! We'll see you at your next service appointment!

February 01, 2021

Pleased with service. Staff was very courteous and professional. I really enjoyed the experience. I would definitely recommend Mazda of Roswell based on my recent experience More

by BOBRD2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Mazda of Roswell responded

Thank you for your 5-stars! We're so lucky to have you as a customer at Mazda of Roswell!

January 28, 2021

Service was quick and employees were friendly and accommodating. They sent a video to show me the things they found that needed work during the inspection which I thought was really awesome. More

by aperri1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Jan 28, 2021 -

Mazda of Roswell responded

It was our pleasure to assist you! Thank you for taking the time to leave us this positive feedback! -The Mazda of Roswell Team

January 27, 2021

Made an appointment for service. Was greeted by a friendly yet professional service rep. He listened to our concerns, explained what was going to happen. Waited in a very comfortable waiting area and More

by MTHANSEN42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex ?
Jan 27, 2021 -

Mazda of Roswell responded

Thanks for sharing your recent visit to Mazda of Roswell! We're glad to hear we provided great service and made you feel comfortable!

January 24, 2021

John was very professional in handling my service visit. He met me at my car when I pulled up, confirmed the work to be done, advised me how long the work should take, and ensured that I knew where the wait More

by carbuyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Jan 26, 2021 -

Mazda of Roswell responded

Thank you for the wonderful review - we'll be sure to share it with John! Your business is much appreciated by all of us here at Mazda of Roswell and we look forward to seeing you again in the future!

January 20, 2021

Great experience from scheduling, to the service department and the sales management and team. John at Service is always courteous and efficient. Aaron and team always provide amazing selling experi More

by UDIGOLD11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mack
Jan 20, 2021 -

Mazda of Roswell responded

Thank you for your confidence in Mazda of Roswell, and for your business. We are thankful to have you as a customer!

January 20, 2021

Great job servicing my CX-5 I thought the video about my car's recommended repairs sent to my phone while I was waiting was interesting. I've never had a dealership do that before. All in all a very good ex More

by AW6753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Henslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Tiseo
Jan 21, 2021 -

Mazda of Roswell responded

Thanks for sharing your experience! We're thankful for your business with us at Mazda of Roswell. Take care!

January 15, 2021

Very satisfied with the service and experience. Alex handled everything quickly and efficiently. Front desk gave me a mask when I left mine in the car. Very impressed with shop floor video of vehicle pr More

by Bduran123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, service advisor , Charlie Maldonado
Jan 15, 2021 -

Mazda of Roswell responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business. - The Mazda of Roswell Team

January 15, 2021

I’ve been a customer for almost two years And so far so good with everyone I’ve came across. They try to work with me the best they can to accommodate my crazy work schedule. That being said I like the te More

by mjduviella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney, Julia Noelle
Jan 19, 2021 -

Mazda of Roswell responded

Thanks for being a Mazda of Roswell customer! We're glad to hear our team always provides great service and we appreciate your continued business!

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