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Mazda of Roswell - Service Center

Roswell, GA

4.1
947 Reviews

947 Reviews of Mazda of Roswell - Service Center

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February 23, 2021

Always great service. Always fast and fair price. BUT its the people in the service department ( and I imagine also the dealership as a whole ) that make the the entire experience a great one. Always exceed More

by valeriospina725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Feb 23, 2021 -

Mazda of Roswell responded

Thank you so much for these wonderful comments - we can't wait to share them with the team! Your business is greatly appreciated by all of us here at Mazda of Roswell and we look forward to your next visit. In the meantime, take care!

February 20, 2021

I've enjoyed my Mazda in no small part because of the excellent service department at Mazda of Roswell. Great staff, comfortable waiting area, efficient work flow, reasonable cost- why I keep returning. More

by philpott23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Henslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney, Julia Noelle, Dustin D'Amico, Felita West
Feb 22, 2021 -

Mazda of Roswell responded

Thank you for being a Mazda of Roswell customer! We really appreciate your feedback and look forward to your continued business with us!

February 19, 2021

Always a great experience. Keeps me coming back for service rather than going to a local shop. Fast, efficient service and courteous techs. Comfortable waiting room. More

by richdigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Maldonado
Feb 19, 2021 -

Mazda of Roswell responded

Thank you for your confidence in Mazda of Roswell, and for your business. We are thankful to have you as a customer.

February 18, 2021

I've been bad about remembering to leave a review for Mazda of Roswell, and this is my first one. Everything I'm about to say here can be applied to every service visit I've had. Between routine mainten More

by CGIUFFRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayne Henslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney, Dustin D'Amico
Feb 18, 2021 -

Mazda of Roswell responded

Wow, thank you so much for this incredible review! We're truly honored to receive your support and can't wait to share these kind comments with the team. Thanks for being a Mazda of Roswell customer - we appreciate your business and look forward to your next visit!

February 17, 2021

Awesome experience as always! Keep up the good work! Only problem I see is the long waiting time during service. So if customer can get a courtesy car for 2 hrs then the time can be utilized. Thanks More

by ARUNESH22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tran
Feb 18, 2021 -

Mazda of Roswell responded

Thank you for your feedback! We will pass along your comments to our team and we hope to have the opportunity to work with you again!

February 12, 2021

Great assistance to my cars issues. The service department was caring and compassionate. I appreciated the updates I received from them. My car was clean and returned in good condition. More

by geauxcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney, Charlie Maldonado
Feb 12, 2021 -

Mazda of Roswell responded

We’re delighted we could deliver an excellent experience! Thanks for trusting the Mazda of Roswell Service team.

February 09, 2021

Expecting a little more quality service. This was my first visit with my new car. Left my car with grease prints on the door after service. Didn't even get a courtesy wash. Hope it gets better. More

by spdobro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
cant remember the name of the service tech who took my car.
Feb 23, 2021 -

Mazda of Roswell responded

Thank you for your honest feedback. We appreciate you bringing these issues to our attention so we can use them to improve for next time. Please reach out to our team if you wish to discuss anything else about your visit.

February 06, 2021

Always excellent service. Friendly, professional staff, clean showroom. They keep you informed about your vehicle. This is the. Eat deatlership I have ever experienced. Thanks! More

by BarbaraC56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Feb 08, 2021 -

Mazda of Roswell responded

Here at Mazda of Roswell we are always thankful for the positive feedback, thank you!

February 06, 2021

This dealership is neat, clean, attractive and welcoming. They service my automobile quickly and efficiently. I feel completely confident and satisfied with their work. Bravo, More

by JTREILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Feb 08, 2021 -

Mazda of Roswell responded

We really appreciate you taking the time to leave Mazda of Roswell this awesome review, thank you!

February 05, 2021

Outstanding. Easy to schedule online. Quick, thorough appointment. Calls and texts with status. Video sent of car during service. Checklist provided of items assessed and fixed. This is where I'll have m More

by MARSHALLJHUGHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Feb 05, 2021 -

Mazda of Roswell responded

Thanks for the 5-star review, Marshall. We look forward to your next visit!

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